We ordered a sofa from the Leeds showroom. From our first visit Nick and his team were very helpful and provided great advice regarding sofa choices and fabrics. They sent us digital images showing di... See more
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Based on these reviews
We visited the Bruton showroom, Lindsay, the manager, could not have been more personable and helpful. For two hours she showed us potential fabrics for the Helmsley sofa we had chosen. Both Lin... See more
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Sadly we had a couple of issues with our Sofa but I must say without any hesitation the help and support from customer services especially the lovely Hayley was exceptional from the very start.... See more
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Sofas and Stuff have been fantastic from start to finish. Their staff in the Tunbridge Wells store (especially Lisa and Martina) gave us so much of their time and advice throughout our several... See more
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Company details
Written by the company
Express your personality with a truly unique piece that is handcrafted in Britain using traditional techniques and finished in the your choice of fabric. We don’t just stop there, we tailor our sofas to your choice of filling, seat depth and foot design. Visit your nearest showroom and design a sofa, bed or mattress that’s tailored to you.
Contact info
The Dairy, RH20 1ER, Fittleworth, United Kingdom
- 01798 300353
- support@sofasandstuff.com
- www.sofasandstuff.com
4.8
Excellent
5K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Everything has been superb from…
Everything has been superb from beginning to end, from John in the Henley store to delivery by Garry and Jake. Everyone has been friendly, communication has been superb and - probably most importantly- the sofa is just what we wanted!
March 7, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, Charlotte.
Thank you so much for your fantastic review.
We’re delighted to hear that your experience, from John in our Henley showroom to Garry and Jake on delivery, was seamless and enjoyable. It’s wonderful to know that our team’s friendliness, clear communication, and care helped make the process smooth.
Most importantly, we’re thrilled that your sofa is exactly what you wanted! Thank you for choosing Sofas & Stuff - we hope it brings you comfort and enjoyment for many years to come.
Warm regards,
Sofas & Stuff
Very professional company with high…
Very professional company with high quality sofas. Courteous staff in showroom and delivery team. Efficient, easy and polite service. Thank you Gary and Jake for taking such care in delivering sofas into our home.
March 7, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, Greene & Serene.
Thank you so much for taking the time to share your kind feedback.
We’re thrilled to hear that you found our team professional, courteous, and attentive throughout your experience - from the showroom to delivery. Gary and Jake will be delighted to know their care and attention during your delivery made such a positive impression.
It’s wonderful to know you’re enjoying your new sofas, and we truly appreciate you choosing Sofas & Stuff.
Warm regards,
Sofas & Stuff
Basingstoke shop really friendly and…
Basingstoke shop really friendly and helpful, from showing best way to plump up cushions, fabric choice etc., taking really good care of us.
Delivery drivers so lovely, plumping up cushions, removing rubbish. They must be good the dog took to them after a little while!
Would recommend excellent quality product and care team.
February 20, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, Angela.
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience in our Basingstoke showroom and that the team took great care in helping you with everything from fabric choices to the best way to plump your cushions. Creating a relaxed and helpful environment for our customers is really important to us, so it’s lovely to know you felt well looked after.
It’s also fantastic to hear that our delivery team made such a great impression - plumping the cushions, removing the packaging, and even winning over the dog! We’ll be sure to share your kind feedback with both teams.
Thank you again for your recommendation and for choosing Sofas & Stuff. We hope you enjoy your sofa for many years to come.
Warm regards,
Sofas & Stuff
The staff were very friendly and…
The staff were very friendly and professional and the sofa is perfect.
March 6, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, JS.
Thank you for your lovely review.
We’re so pleased to hear that you found our team friendly and professional, and that you’re happy with your sofa. It’s always wonderful to know our customers are pleased with both the service and the finished piece in their home.
Thank you again for taking the time to share your feedback and for choosing Sofas & Stuff.
Warm regards,
Sofas & Stuff
Exceptional service
The delivery team made up of Jake and Martin made the delivery of my sofa a very pleasant experience. They were super courteous, took off their shoes without me asking, took all the plastic wrappers again without me asking and called me several times to tell me of their arrival. As I said a very pleasant experience.
March 3, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, Liz.
Thank you for taking the time to share your experience.
We’re so pleased to hear that Jake and Martin made the delivery of your sofa such a pleasant one. Their courtesy, attention to detail and care in your home are exactly the standards we aim to deliver, so it’s wonderful to know their efforts stood out. We’ll be sure to pass your kind words on to them – they’ll really appreciate the recognition.
Thank you again for your lovely feedback and for choosing Sofas & Stuff. We hope you enjoy your new sofa for many years to come.
Warm regards,
Sofas & Stuff
I would like to thank Grace at Stroud…
I would like to thank Grace at Stroud for her patience and impeccable customer service. Having visited another branch several times I decided to go to Stroud. She was so helpful and her knowledge lead to us ordering our furniture
The men who delivered our furniture were also fabulous
Thank you again Grace.
December 6, 2025
Unprompted review
Reply from Sofas & Stuff
Good morning, Sandra.
Thank you so much for taking the time to share your lovely feedback.
We’re delighted to hear about the great experience you had with Grace at our Stroud showroom. Her patience, knowledge and dedication to helping customers find the perfect furniture are exactly what we strive for, so it’s wonderful to know she made such a positive impression and helped you feel confident in your decision. We’ll be sure to pass your kind words on to her - she’ll be thrilled to hear them.
It’s also fantastic to hear that our delivery team took such good care of you. We’re very proud of the service they provide, and it’s always great to know their efforts are appreciated.
Thank you again for your kind review and for choosing Sofas & Stuff. We hope you enjoy your new furniture for many years to come.
Warm regards,
Sofas & Stuff
Great, but not cheap.
Positive: Delivery team were excellent, clean, informative and competent service. Couldn’t be improved thanks Gary and Chris. Five stars
Negative: The delivery charge for one smallish chair was hefty. Two stars
Overall 4 stars.
March 5, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, Gordon.
Thank you for taking the time to share your feedback we truly appreciate it.
We’re delighted to hear that Gary and Chris made such a positive impression during your delivery. Our delivery teams take great pride in providing a clean, professional and informative service, so it’s wonderful to know they delivered such an excellent experience for you. We’ll be sure to pass along your kind words to them.
We also appreciate your comments regarding the delivery charge. We understand that it can feel significant, particularly for a single item, and your feedback is really valuable as we continually review our services and pricing.
Thank you again for your thoughtful review and for choosing us. We hope you’re enjoying your new chair.
Warm regards,
Sofas & Stuff
Great service
The delivery guys arrived on time with very good communication beforehand. They were thoughtful and deciding on the best route to carry the sofa into the house and placed the sofa and unwrapped it in the right location with care. Before leaving, Gary (and Keels) explained the process of plumping the cushions and what to do in case of any spillage. All in all, really good service.
March 3, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, Anthony.
Thank you for taking the time to share your experience. We're delighted to hear that the delivery went smoothly and that Gary and Keels kept you well informed ahead of arrival. It’s great to know they took care when bringing your sofa into your home and made sure everything was placed just where you wanted it.
We’re also pleased they were able to talk you through how to care for the cushions and what to do in case of any spills - those small details can make all the difference once you start enjoying your new sofa.
Thank you again for your kind feedback. We hope you enjoy your sofa for many years to come.
Best wishes,
Sofas & Stuff
Everybody SO helpful
Everybody SO helpful . Jill at Fittleworth amazing and helped choose materials. Thank you so much . Delivery guys very good and helpful and strong . Thank you Mark and Dave. Those sofas looked heavy .
March 3, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, Liz.
Thank you for your lovely review. We're so pleased to hear that Jill at Fittleworth was able to help you choose the right materials and make the process an enjoyable one.
It's also great to know that Mark and Dave made the delivery a smooth experience - we’ll be sure to pass on your kind words to them and the team.
Thank you again for taking the time to share your feedback, and we hope you enjoy your new sofas.
Best wishes,
Sofas & Stuff
Great service from start to finish
Great service from start to finish, delivered with amazing professionalism from Martyn and Jake. Thanks Guys
March 2, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, Robin.
Thank you for your lovely review. We’re thrilled to hear that Martyn and Jake delivered your sofas with such professionalism and care.
We’ll be sure to pass on your thanks to them - it really means a lot to the team to hear this feedback.
Thanks again for sharing your experience, and we hope you enjoy your new sofa for many years to come.
Best wishes,
Sofas & Stuff
“The most comfortable sofa in 30 years…
“The most comfortable sofa in 30 years of marriage” she says. Sutton Coldfield show room was a delight. Great coffee. Wide range of styles and fabrics. Knowledgeable and helpful sales manager. Sofa and chair delivered ahead of schedule, great communication and Martin and Jake meticulous and careful getting the 4 seater sofa in. Everything was a delight.
January 11, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, Stephen.
Thank you so much for your wonderful review. We’re delighted to hear that your visit to our Sutton Coldfield showroom was such a positive experience - from the coffee to exploring our range of styles and fabrics.
It’s fantastic to know that our sales manager was helpful and knowledgeable, and that Martin and Jake delivered your sofa and chair with such care and attention, even getting the 4-seater in perfectly.
We’re thrilled everything was a delight, and we hope you enjoy your new sofa and chair for many years to come.
Best wishes,
Sofas & Stuff
Excellent service from beginning to end…
Excellent service from beginning to end including the advice we received when ordering from James at the Leamington branch and the care and attention of our delivery team Martyn and Jake. They had a job getting the sofas in but got there in the end.
Delighted with the quality and comfort of the sofas and they look great in situ.
February 28, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, Tracy.
Thank you for your fantastic review. We’re so pleased that James at our Leamington branch was able to provide helpful advice when ordering, and that Martyn and Jake delivered your sofas with such care and attention - even tackling the tricky job of getting them in perfectly!
It’s wonderful to hear that you’re delighted with both the quality and comfort of your sofas, and that they look great in your home.
Best wishes,
Sofas & Stuff
Great Service
Our delivery team (Martyn and Jack) were great. Gave an accurate time of arrival (courtesy call on the day of delivery) and both were excellent at positioning new sofa in the house as well as lots of very useful information.
Beautiful sofa and very very happy with this company. Absolutely recommend.
February 26, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, Lucia.
Thank you for your lovely review. We’re thrilled to hear that Martyn and Jack provided excellent service, from giving an accurate arrival time to carefully positioning your new sofa and sharing helpful advice.
It’s wonderful to know you’re very happy with your sofa and your experience with us. Your recommendation means a lot!
Best wishes,
Sofas & Stuff
We love our sofa
I highly recommend Sofas & Stuff (basingstoke). We wanted a new sofa and Tracey assisted by listening to what we were looking for and made suggestions on possible colours of material that would complement our furnishings. The choice of materials, colours and patterns is extensive. On making our initial options, we received samples to compare. Placing our order was easy . We received notification of potential dates for delivery and a timeslot. On the day of delivery we received a phone call when the delivery vehicle was abot 20 mins away. Jake and Martyn were very helpful in moving furniture etc to ensure a safe delivery. They took great care in setting up the sofa, explaining how to care for it. They were brilliant.
Overall from choosing to delivery the experience was fantastic. Our business and meeting expectations was very important to all involved
February 26, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, David.
Thank you so much for your wonderful review. We’re delighted to hear that Tracey at our Basingstoke showroom was able to listen carefully to your needs and guide you through the choice of materials, colours, and patterns.
It’s fantastic that Jake and Martyn made the delivery process smooth and safe, taking great care in setting up your sofa and explaining how to care for it.
We’re thrilled that your experience from choosing to delivery was so positive, and we really appreciate your kind words about our team’s commitment to meeting your expectations.
Best wishes,
Sofas & Stuf
Our new sofa is wonderful in everyway
Our new sofa is wonderful in everyway: well made, beautiful fabric and so comfortable.
Lorraine and her team at Salisbury were extremely helpful arranging to bring the sofa of choice downstairs for my husband, who is in a wheelchair, to try out.
We were kept informed about the delivery. That team were corteous, efficient & mindful of our new carpet.
We are delighted.
Paul & Jenny
February 23, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, Paul & Jenny.
Thank you for your lovely review. We’re thrilled to hear that your new sofa is comfortable, beautifully made, and just right for your home.
It’s wonderful that Lorraine and her team at Salisbury could assist in arranging for your husband to try out the sofa, and that our delivery team were courteous, efficient, and mindful of your new carpet.
We’re delighted everything went so smoothly and hope you enjoy your sofa for many years to come.
Best wishes,
Sofas & Stuff
All stars
From the team of the Walton showroom, to Gary and Tristan, the delivery crew, I can only praise the wise advice, the courtesy and the sparkling service (and sofas!) all along. Thanks guys
February 24, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, Mathieu.
Thank you so much for your wonderful review. We’re delighted to hear that the team at our Walton showroom provided helpful advice, and that Gary and Tristan delivered your sofa with such care and courtesy.
It’s fantastic to know you’re enjoying your new sofas, and your kind words about our service mean a lot to everyone involved.
Best wishes,
Sofas & Stuff
Great service from Gary and Ben who…
Great service from Gary and Ben who delivered and put our sofa together. Extremely helpful and very polite. So happy with our new sofa!
February 25, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, Laura.
Thank you for your lovely review. We’re thrilled to hear that Gary and Ben were helpful and polite while delivering and assembling your new sofa.
It’s wonderful to know you’re so happy with your sofa, and we’ll be sure to pass your thanks on to the team.
Best wishes,
Sofas & Stuff
Experienced
Experienced, friendly, helpful and thorough guidance and advice.
Nothing was too much trouble.
No pestering between visiting the showroom for research and information gathering, to the point of final decision.
February 21, 2026
Unprompted review
Reply from Sofas & Stuff
Good morning, Cheryl.
Thank you for your kind review. We’re delighted to hear that our team provided friendly, helpful, and thorough guidance throughout your experience, from researching in the showroom to making your final decision.
It’s wonderful to know that nothing felt too much trouble and that you felt supported without any pressure along the way.
Best wishes,
Sofas & Stuff
Help is on hand!
Stef and the team in Bury St Edmunds were so helpful and nothing was too much trouble to help you make that important decision. I changed my mind so many times and really needed the patience, design flair and colour advice given - thank you!
January 12, 2026
Unprompted review
Reply from Sofas & Stuff
Thanks for your kind words, Derek. We’re delighted to hear that Stef and the team in Bury St Edmunds were able to support you through the decision-making process. Choosing the right sofa and fabrics can take time, so it’s great to know their patience, design advice and colour guidance helped you feel confident in your final choice. We pride ourselves on offering a personal showroom experience where our teams can really help customers explore styles, fabrics and finishes to create something that works perfectly in their home.
Best wishes,
Sofas & Stuff
First and foremost it was the…
First and foremost it was the professionalism of the staff at the Sutton Coldfield Branch. From the very beginning they were welcoming, knowledgable and very patient. It's a big purchase for most people and Liberty, (the Design Consultant) made it a whole lot easier.
She answered all my queries speedily, offered suggestions based on my preferences, was very patient and a pleasure to work with.
10 out of 10.
February 24, 2026
Unprompted review
Reply from Sofas & Stuff
Hi Mrs King,
Thanks for taking the time to leave such a great review - really pleased to hear Liberty and the Sutton Coldfield team made the process so smooth and helped you find exactly what you were looking for. I’ll be sure to pass your feedback on.
Best wishes,
Sofas & Stuff
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