Sofas & Stuff Reviews 5,225

First and foremost it was the professionalism of the staff at the Sutton Coldfield Branch. From the very beginning they were welcoming, knowledgable and very patient. It's a big purchase for most people and Liberty, (the Design Consultant) made it a whole lot easier.

She answered all my queries speedily, offered suggestions based on my preferences, was very patient and a pleasure to work with.

10 out of 10.

This is my second order from Sofas and Stuff. Took delivery of a bed this morning. Everything went smoothly and I was kept notified when the delivery was on its way. Dave and Gary were great……Polite, efficient and helpful.
This is a great company to deal with. The bed looks great but I’d forgotten to order the mattress and Dave and Gary went back to the Fittleworth showroom, spoke to the manager and everything got sorted out. Everyone was really friendly and helpful and they make you feel your custom is appreciated.

Just had a delivery from your Basingstoke branch of a beautiful settee which Gaby helped me with. All went very well and was delivered by Dave and Gary who were friendly, courteous and very efficient. All went well and I am really happy with my purchase.

We've been talking about getting a new sofa and armchairs for a little while now but really wanted to find some that were well made and of good quality. We'd been researching and looking at a few different companies and decided to visit the Sofas & Stuff Bishop Stortford showroom. We were greeted by Mia who encouraged us to look around, explained how the samples were set up with different cushion fillings so we could experience the differences between them. I think my husband was sold from the moment he sat in the first armchair and indeed, although we looked at everything with Mia making suggestions based on our obvious style preferences, we ended up back at that very first chair. The choice of fabric, material, pattern and colour is huge. Being able to chose differently for the different pieces is great so we've got something a little more hard-wearing for the sofa that our dog will inevitably use and a lighter, floral fabric on the armchairs. Mia was again on hand to discuss the Martindale numbers which measures the wear resistance of the fabric and was really helpful when we were making our choice. The team seemed as excited as we were by our choice and now, after an access visit to confirm we can get everything through the front door, we are looking forward to receiving our new furniture. Mia and her lovely colleague were so friendly, warm and welcoming, the coffee was good and they really looked after us. Probably one of my most favourite shopping experiences ever.

We have just placed an order at The Red Brick Mill Outlet near Leeds & the service could not have been better. Stephanie was tireless in the search for the right style & fabric. By our second visit we had different thoughts on what we wanted & she was just as helpful, no judgement. She realised that this was a costly purchase which needed to be right. We took home large pieces of the fabric to match with our existing furnishings & this really helped. The standard was as high as our first purchase 5 years ago. Huge thanks to Stephanie & keep up the good work.

Jenna and the team in the Manchester store were fantastic, helpful and patient! They kept me updated with delivery timelines before and on the day. Ryan and Duane who delivered it were great, professional and friendly. I'm delighted with my sofa (the Rye), it fits well and is so comfy.

We recently purchased a sofa and couldn’t be happier with the entire experience. The fabric quality is absolutely fantastic, even more beautiful in person than we expected.

The staff were incredibly friendly and helpful from start to finish. They took the time to answer all our questions, offered thoughtful suggestions without being pushy, and made the whole process smooth and enjoyable.

Delivery was just as impressive—easy, on time, and handled with care. The team made sure everything was set up perfectly before they left.

Overall, a wonderful experience. Highly recommend!

Quality service from Emma at the Kings Road shop and Martyn and Jack who delivered our chair, which looks great. Thank you Sofas and Stuff.

Thrilled with our sofas. Edward in Richmond and Ashleigh were brilliant.

We rate the whole sofas &stuff experience 5 stars, from the very helpful & knowledgeable showroom staff at Redbrick,to the courteous & considerate delivery staff, Martin &Gal.

The quality of the sofa is so so good, better than anything on the market in a similar price range. I looked around for ages before dropping into the Harrogate store on a whim. The choices available to personalise not only the fabrics but the size of the sofa is excellent. The team in Harrogate, especially Nicole, was great, with brilliant advice and warm and welcoming customer service. The only drawback was the delivery was a bit later than I expected but the delivery team were great and assigned me an early time slot as I was out for the day. Would highly recommend.

We are delighted with the quality and comfort of our new sofas and chair. From meeting the very knowledgeable and helpful Tunbridge Wells staff, particularly Ashley who guided us through the selection and purchase process, to the very professional and courteous delivery team Jake and Greg, we recommend highly Sofa and Stuff.

It took us lots of trips to the showroom to buy two different styled but matching sofas. The sofas are excellent quality with lots of style and fabric choice. We were advised well on the fabric to cater for the dogs. The delivery and installation was timely and expertly done. They look splendid.

Steph and Kelly very happy and helpful staff. We went away happy with the sofa we wanted.
Also offered tea and coffee as it was snowing

Highly recommend this branch Bury Sy Edmunds branch you must come and visit.🙂

All staff we met from Marie in the showroom to Dave & Mark who delivered our sofas were helpful & professional

Jake, Gary, Matyn were very careful and kind delivery crew! Thanks again. Sofa is perfect.

Sofa was delivered by Martyn & Jake who were very professional and careful. Excellent service

Excellent service from start to finish . Delivery was seamless and very helpful as the team removed our old sofa.
Very happy with the quality and delighted how it fits the room .
Thank you

Sofas and Stuff kept in touch from beginning to end. Very helpful with all details and very accessible for questions. The quality of their products is also superb!
The men who delivered my sofa (Dave and Mark) were wonderful; polite, efficient and helpful . They took photos at every stage, checked everything thoroughly and were happy to answer any questions. Well done Sofas and Stuff!!!

Amazing service from Eliza at the Battersea sales office. She also helped me with other purchases when based in Parsons Green. The delivery team Gary and Nic super helpful. 100% recommend and of course great products.