Sofas by Saxon were wonderful, from their online chat function to Megan who emailed us about our order and Alfie who delivered the sofa. Everything was smooth, seamless and stress free. We love our so... See more
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Review summary
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Already have two Saxon sofa and chair sets which we bought from from Saxon in 2021. We have moved house in 2025 and needed another two seater sofa, footstool and pouffe table to match our existing fu... See more
Company replied
Sofas have always been our 'bogey piece'. They always feel perfect in the show room and then seem different when we get them home. Delighted to report that's not the case this time! From the initial v... See more
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From walking into the store with huge displays and colour choice, no pressure sales, kept up to date with progress. As a manufacturer they offer different feet height so many colours and materials and... See more
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Company details
- Furniture Store
- Furniture Maker
- Home Improvement Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
About Sofas by Saxon
Written by the company
Saxon Furniture Ltd, Made by hand, loved by you 🫶 From family business to employee-owned 💙 British company who have been expertly hand-crafting Chesterfield leather and fabric furniture for 40 years.
The success of the company can be attributed to the dedication and ethos of producing the finest Chesterfields and leather/fabric furniture in the country without exception. Unlike these companies, we hand-craft all our own designs in our workshop in Lancashire by our very own time-served upholsterers, seamstresses and cutters, many of whom have grown up with the business.
As a company, we believe in being completely open about how our products are crafted and what materials we use. So much so that we invite you to come along personally to watch the expert skills and eye for detail of our master craftsmen first hand via our unique viewing gallery in our showroom.
It's an honesty that has served us well for 40 years and is evident not only in the workshop but across the company from, the showroom staff to customer services to the delivery team to our support staff. We are adamant that you will not encounter a more professional but friendly and genuine sofa buying experience in the UK.
Lifetime Guarantee Of Quality
*Terms & Conditions apply
Because we’re so confident in the quality of our furniture, all the timber frames supplied by Sofas by Saxon (allowing for fair wear and tear) are guaranteed against faulty manufacture for the lifetime of the sofa, ensuring lasting quality and peace of mind.*
Contact info
Manchester Road, BL3 2NZ, Bolton, United Kingdom
- 01204 368413
- sales@sofasbysaxon.com
- www.sofasbysaxon.com
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Sofas by Saxon
Dear Brian & Kath
Thank you for your kind words.
We’re so pleased to hear you’re happy with the quality and craftsmanship of your furniture — “top quality as standard” is exactly what we strive for with every piece we make.
Wishing you many years of comfort and enjoyment.
Kind regards,
The Sofas by Saxon Team
Beautiful hand crafted sofa
Beautiful hand crafted sofa, a real work of art, excellent craftmanship and delivered ontime. Communication excellent from team re delivery .
Would highly recommend
November 6, 2025
Reply from Sofas by Saxon
Dear Helen
Thank you so much for your lovely feedback🌟
We’re delighted to hear that you’re so pleased with your sofa and that our team’s craftsmanship and communication made the whole experience a great one.
It’s always rewarding to know our attention to detail shines through.
We truly appreciate your recommendation and hope you enjoy your furniture for many years to come!
Kind regards,
The Sofas by Saxon Team
Long distance order, not a problem.
Ordered a 4 seater Chesterfield style sofa online. Excellent assistance via email. Happened to get 20% off which was great. Delivery on time, communication was spot on. The sofa is the perfect size and colour. Very comfortable. My experience was great and I would recommend.
November 6, 2025
Reply from Sofas by Saxon
Dear Laura
Thank you so much for your fantastic feedback.
We’re delighted to hear that your order went smoothly and that your new sofa is exactly the right size, colour, and comfort for your home. It’s great that the delivery and communication met your expectations too!
We really appreciate your recommendation and hope you enjoy your new sofa for many years to come.
Kind regards,
The Sofas by Saxon Team
Absolutely stunning two seater sofa…
Absolutely stunning two seater sofa from Saxons - looks very classy and is so spacious and comfortable. Purchased without viewing and was a little worried it may not be as nice as I expected but it exceeded my expectations. Would definitely recommend.
November 6, 2025
Reply from Sofas by Saxon
Dear Stephanie
Thank you so much for your wonderful review.
We’re thrilled to hear your sofa has exceeded your expectations, especially since it was purchased without a showroom visit.
We really appreciate your recommendation and hope you enjoy many relaxing moments on your beautiful sofa!
Kind regards,
The Sofas by Saxon Team
Absolute fantastic!!
Absolute fantastic! The service was great, changed my mind on the style of sofa I wanted, and a lady named Daphne very kindly changed my order for me.The transport manager Paul, came to make sure the sofa would fit. Sofa was delivered with no problems. The sofa is beautiful,the most well made sofa I have ever had and I've had a few in my 72yrs this one is top quality. I would definitely highly recommend this company.
November 6, 2025
Reply from Sofas by Saxon
Dear Lorraine
Thank you so much for your absolutely fantastic review! 🌟
We’re so pleased to hear that you’re delighted with your new sofa — and even more that our team made the whole process smooth and stress-free. Daphne and Paul will be thrilled to know their extra care and attention made such a difference.
It means a lot to us that, after so many sofas over the years, you rate this one as the best yet! We truly appreciate your kind words and recommendation.
Wishing you many comfortable years enjoying your new sofa.
Kind Regards
The Sofas by Saxon Team
Excellent company
Thrilled to have received our new sofa which is stylish and excellent quality. The company has been a pleasure to deal with from start to finish. Helpful ordering assistance provided, good communication, arrived within the stated leadtime and the drivers navigated to a very tricky location. Totally recommend on all fronts.
October 28, 2025
Unprompted review
Reply from Sofas by Saxon
Dear Marion
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you’re thrilled with your new sofa and that the whole experience, from ordering to delivery, went so smoothly.
We truly appreciate your recommendation and kind words about our quality and service.
Wishing you many happy, comfortable years enjoying your new sofa.
Kind regards
The Sofas by Saxon Team
The best sofa I’ve ever! 6⭐️⭐️⭐️⭐️⭐️⭐️
The best sofa I’ve ever! 6⭐️⭐️⭐️⭐️⭐️⭐️
Absolutely stunning. 🤩
Super Lux, amazing quality an outstanding service.
This Sofa company by far is the best Sofa company I’ve come across and I’ve had many luxury sofas.
We were in need of a sofa as we have just moved house with a little one and when we spoke to Matt the Managing Director of the company, he kindly helped asap get our sofa so we could be comfortable in our new home and was extremely understanding. The nicest thing any manager in this field has ever done. Would only ever order from them from now.
They deserve more than five start, based on hospitality amazing , amazing quality luxury sofas and the delivery people were extremely helpful.
Thank you so much!😊
October 21, 2025
Unprompted review
Reply from Sofas by Saxon
Hi Kasey,
Thank you so much for such a wonderful review, it truly means a lot to all of us here at Sofas by Saxon. We’re delighted to hear how much you love your new sofa and that it’s helping make your new house feel like home.
It was a pleasure to be able to help during your move, and I’ll make sure your kind words are passed on to our workshop and delivery team too. They’ll be thrilled to know the difference they made.
We’re so grateful for your trust and support, and we look forward to making your next sofa just as special.
Warm regards,
Matt Deighton
Managing Director
Amazing Company
I ordered two sofas a chair and footstool which were delivered on 4 September 2025. I have to say that this furniture just looks majestic in my home and the quality and craftmanship looks amazing. I did not visit the showroom but was guided by Amanda from the start as to colour and style. From receiving the samples to delivery, I have been more than impressed and would like to thank everyone at Saxon. I have no hesitation in recommending this Company and would certainly use them again should the need arise,
September 4, 2025
Unprompted review
Reply from Sofas by Saxon
Dear Marie
Thank you so much for your fantastic review!
We’re thrilled to hear how delighted you are with your new furniture and how it looks in your home.
It’s wonderful to know Amanda was able to help guide you through the process and that everything went smoothly from samples to delivery.
Your kind words mean a great deal, thank you.
Kind Regards
The Sofas by Saxon Team
Sofas
Happy with the quality of our new sofas and the company was communicative and easy to deal with
January 16, 2025
Reply from Sofas by Saxon
Dear Nick
Thank you for your feedback.
We’re so pleased to hear that you’re happy with the quality of your new sofas and that you found the process smooth and straightforward.
Thanks agian and we hope you enjoy them for many years to come!
Kind Regards
The Sofas by Saxon Team
What a beautiful settee!
What a beautiful settee!! Just gorgeous and made even better knowing we picked everything about it ourselves. The lady on the telephone was so helpful and polite you really felt as if you were buying a special item.
June 26, 2025
Reply from Sofas by Saxon
Dear Kirsty
Thank you so much for your kind words.
We’re thrilled to hear how much you love your new settee.
It’s also wonderful to know that our team made the experience feel special — that’s exactly what we aim for.
Thanks again.
Kind Regards,
The Sofas by Saxon Team
Reply from Sofas by Saxon
Dear Christopher
Thank you for your review.
We’re so pleased to hear that you received really good service and helpful advice from our team.
Your satisfaction means a lot to us, and we’re delighted we could make the process smooth and enjoyable for you.
Kind regards,
The Sofas by Saxon Team
Lovely, high quality sofa
Our second sofa purchase from Saxons. Very reasonable lead time, delivered on time, excellent quality and not expensive when compared with mass produced sofas. Highly recommended.
October 2, 2025
Reply from Sofas by Saxon
Dear John
Thank you so much for your continued support and wonderful feedback.
We’re delighted to hear that you chose us again and that your experience from order to delivery went smoothly.
We truly appreciate your recommendation and hope you enjoy your new piece for many years to come!
Kind regards,
The Sofas by Saxon Team
5 Star review Great communication throughout whole…
Great communication throughout whole process and to top it all a fantastic pair of quality sofas
October 2, 2025
Reply from Sofas by Saxon
Dear Andrew
Thank you so much for your 5-star review! 🌟
We’re delighted to hear that our communication and service matched the quality of your new sofas.
It’s wonderful to know you’re so pleased with both the process and the finished pieces.
Thanks again and wishing you many years of comfort.
Kind regards,
The Sofas by Saxon Team
UK Manufactured Sofas
First class service from our first showroom visit to delivery of our new Sofas
Excellent quality from a UK manufacturer
Would highly recommend
August 5, 2025
Reply from Sofas by Saxon
Dear Ed
Thank you so much for your fantastic review.
We’re delighted to hear you had a first-class experience from your showroom visit through to delivery.
It’s also wonderful to know you’re pleased with the quality of your new sofas.
We truly appreciate your recommendation and hope you enjoy your furniture for many years to come.
Kind regards,
The Sofas by Saxon Team
Superb products
Superb products
Honesty from start to finish
Kept in loop on delivery
Delivery & waste removal excellent
October 2, 2025
Reply from Sofas by Saxon
Dear Tim
Thank you so much for your kind words.
We’re thrilled to hear that you found our products and service to be honest and reliable from start to finish. It’s great to know you were kept informed throughout and that our delivery team looked after everything for you.
We truly appreciate your feedback and hope you enjoy your new furniture for many years to come!
Kind regards,
The Sofas by Saxon Team
Reply from Sofas by Saxon
Dear Peter
Thank you for your kind words.
We’re delighted to hear you’re pleased with your furniture and that everything was delivered smoothly.
Enjoy your new furniture, and thank you for choosing Sofas by Saxon!
Kind regards,
The Sofas by Saxon Team
Very happy with the service in store…
Very happy with the service in store and the sofa is amazing! Very happy.
October 2, 2025
Reply from Sofas by Saxon
Dear Malgorzata
Thank you for your kind words.
We’re delighted to hear that you enjoyed your in-store experience and that you’re so happy with your new sofa.
Wishing you many comfortable and relaxing moments with your new furniture.
Kind regards,
The Sofas by Saxon Team
Had brought from them before so…yes
Had brought from them before so professional kept in touch with delivery made easy payment delivery men again so friendly and helpful can’t praise them enough from sales to delivery
October 2, 2025
Reply from Sofas by Saxon
Dear Glen
Thank you so much for your feedback.
We’re thrilled to hear that your experience with us was just as positive this time around.
It’s great to know that our team, from sales through to delivery, made everything smooth, friendly, and professional once again.
We truly appreciate your continued support and hope you enjoy your new furniture for many years to come.
Kind regards,
The Sofas by Saxon Team
Excellent service from ordering to…
Excellent service from ordering to delivery
The suite is absolutely beautiful
Delivery on time
The guys who delivered were amazing
I would highly recommend your company to anyone for both the excellent service and the quality of the workmanship
Five star
October 1, 2025
Unprompted review
Reply from Sofas by Saxon
Dear Mary
Thank you so much for your glowing review! ⭐⭐⭐⭐⭐
We’re thrilled to hear that everything from ordering to delivery was such a smooth experience and that you’re delighted with your new suite.
It’s also wonderful to know our delivery team made such a positive impression.
Your recommendation means the world to us, and we’re so pleased you’re enjoying the quality and craftsmanship of your furniture.
Thanks again.
Kind regards,
The Sofas by Saxon Team
All hopes fulfilled by Saxon Sofas
Our new Chesterfield arrived yesterday and we are delighted with it. The materials and finish are excellent and the whole experience has been great. Emma was very patient with us as we ordered different samples and was helpful in every possible way. The site visit was very useful and it was good to know that even our narrowest door would be just wide enough.
We looked at so many sofa suppliers and we are glad that when it came to it, we decided on Saxon Sofas.
Peter Wright, Kent.
September 30, 2025
Unprompted review
Reply from Sofas by Saxon
Dear Peter
Thank you so much for your wonderful review! 🌟
We’re delighted to hear that your new Chesterfield has lived up to all your hopes and expectations. It’s lovely to know that Emma was able to guide you so patiently through the process and that the site visit gave you extra peace of mind.
Choosing the right sofa is such an important decision, and we’re thrilled you chose Saxon after looking at so many options.
We hope you enjoy your new sofa for many, many years to come.
Kind regards,
The Sofas by Saxon Team
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