Sofas by Saxon were wonderful, from their online chat function to Megan who emailed us about our order and Alfie who delivered the sofa. Everything was smooth, seamless and stress free. We love our so... See more
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Already have two Saxon sofa and chair sets which we bought from from Saxon in 2021. We have moved house in 2025 and needed another two seater sofa, footstool and pouffe table to match our existing fu... See more
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Sofas have always been our 'bogey piece'. They always feel perfect in the show room and then seem different when we get them home. Delighted to report that's not the case this time! From the initial v... See more
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From walking into the store with huge displays and colour choice, no pressure sales, kept up to date with progress. As a manufacturer they offer different feet height so many colours and materials and... See more
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Company details
- Furniture Store
- Furniture Maker
- Home Improvement Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
About Sofas by Saxon
Written by the company
Saxon Furniture Ltd, Made by hand, loved by you 🫶 From family business to employee-owned 💙 British company who have been expertly hand-crafting Chesterfield leather and fabric furniture for 40 years.
The success of the company can be attributed to the dedication and ethos of producing the finest Chesterfields and leather/fabric furniture in the country without exception. Unlike these companies, we hand-craft all our own designs in our workshop in Lancashire by our very own time-served upholsterers, seamstresses and cutters, many of whom have grown up with the business.
As a company, we believe in being completely open about how our products are crafted and what materials we use. So much so that we invite you to come along personally to watch the expert skills and eye for detail of our master craftsmen first hand via our unique viewing gallery in our showroom.
It's an honesty that has served us well for 40 years and is evident not only in the workshop but across the company from, the showroom staff to customer services to the delivery team to our support staff. We are adamant that you will not encounter a more professional but friendly and genuine sofa buying experience in the UK.
Lifetime Guarantee Of Quality
*Terms & Conditions apply
Because we’re so confident in the quality of our furniture, all the timber frames supplied by Sofas by Saxon (allowing for fair wear and tear) are guaranteed against faulty manufacture for the lifetime of the sofa, ensuring lasting quality and peace of mind.*
Contact info
Manchester Road, BL3 2NZ, Bolton, United Kingdom
- 01204 368413
- sales@sofasbysaxon.com
- www.sofasbysaxon.com
4.9
Excellent
4K reviews
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Replied to 100% of negative reviews
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Beautiful sofa
I ordered a sofa chair and footstool for my mum. We are thrilled with the way the company works. From the ladies on the phone to the delivery correspondence to the lorry drivers. I was a bit dubious about ordering online but as mum cannot get out this was the only option. It is made so well she Is delighted with it. The craftsmanship is second to none. I will definitely recommend and now wish I had ordered mine from there.
September 22, 2025
Unprompted review
Reply from Sofas by Saxon
Dear Julie
Thank you so much for your lovely review.
We’re thrilled to hear that your mum is delighted with her new sofa, chair and footstool, and that the whole process from our office team to the delivery drivers was smooth and reassuring for you both.
It’s especially rewarding to know that even ordering online felt easy and worry-free.
Your kind words about the craftsmanship mean the world to us, and we’d be honoured to help you with your own sofa when the time comes.
Kind regards,
The Sofas by Saxon Team
my truthful experience
This company is excellent, to start with i chatted to
Daphne who was so polite, who is a credit to this company, and with no rush, guided through my options and sent my chosen samples which helped me as i lived so far away from the showroom, from then on everything went so smooth and delivery arrived on the exact time and day with helpful delivery guys, my sofa is perfect and extremely well made, thank you,
September 4, 2025
Reply from Sofas by Saxon
Dear Paul
Thank you so much for sharing your experience! 🌟
We’re delighted to hear how helpful Daphne was in guiding you through your options and making the process stress-free. She’ll be so pleased to know her support meant so much.
It’s also wonderful to know that your sofa has met your expectations in both quality and craftsmanship. We truly appreciate your kind words and recommendation.
Wishing you many happy years of comfort with your new sofa!
Kind regards,
The Sofas by Saxon Team
Couldn't be happier with my purchase! :)
I thought sofas like these were only for rich people but after making an initial enquiry a very long time ago I decided to save long and hard for one for myself, and I'm so glad I did! Yes, it's an investment but one that I know will pay off because I don't think I'll ever need to buy another sofa (I'm 48!). The quality is outstanding, I can feel that it is built to last, and it looks beautiful. It really is my dream sofa. I'd also like to mention the amazing service I received, everyone that I had contact with from the initial enquiry through to the after sales service was polite, friendly and helpful. It was an absolute pleasure to deal with this company and to take ownership of my gorgeous new sofa, I cannot recommend Sofas by Saxon highly enough!! :)
September 4, 2025
Reply from Sofas by Saxon
Dear Helen
What a heart-warming review — thank you so much for sharing this! 🌟
We’re over the moon to hear that your dream sofa has become a reality and that it feels like an investment for life.
Knowing that you’ve saved and waited to bring it home makes it even more special, and we’re honoured you chose us for such an important purchase.
Your kind words and recommendation mean the world to us.
Here’s to many happy, comfortable years ahead with your beautiful new sofa!
Kind Regards,
The Sofas by Saxon Team
Fabulous Company
We were looking for a Chesterfield for a few months after many leather swatches and brochures we ordered from Saxons and could not be more delighted with our 2 three seaters the workmanship and quality of sofas are excellent .
September 4, 2025
Reply from Sofas by Saxon
Dear Mrs Brownlie
Thank you so much for your kind words! 🌟
We’re delighted to hear how happy you are with your two Chesterfields and that the quality and craftsmanship have lived up to your expectations.
It means a lot that, after your careful search and time spent with swatches and brochures, you chose Saxon.
Wishing you many years of comfort and enjoyment with your new sofas!
Kind regards,
The Sofas by Saxon Team
Second order and not disappointed
Second order and not disappointed. Good service and excellent products. Delivery guys lovely too. Recommended
September 4, 2025
Reply from Sofas by Saxon
Dear Victoria
Thank you so much for your continued trust in us 🌟
We’re delighted to hear that your second order has lived up to expectations and that both our service and delivery team made the experience a positive one.
Your recommendation means the world to us.
Wishing you many happy years with your new furniture.
Kind regards,
The Sofas by Saxon Team
Great service.
Great service.
From start to finish we had a pleasant experience from the minute we walked into the store.
Customer service is excellent, delivery quick and product is amazing quality.
Highly
Recommended .
September 4, 2025
Reply from Sofas by Saxon
Dear Barrie
Thank you for your wonderful review.
We’re so pleased to hear that your whole experience, from the moment you visited the store right through to delivery, was smooth and enjoyable.
It’s fantastic that you’re happy with the quality of your new furniture, and your recommendation means the world.
Kind regards,
The Sofas by Saxon Team
We’ve perched a number of settees and…
We’ve perched a number of settees and we have never been disappointed they are always exceptional quality. And the customer service team are so friendly and helpful nothing is too much trouble. Plus you can watch them make your settee. Excellent people to work with.
September 4, 2025
Reply from Sofas by Saxon
Dear Mr Miller
Thank you so much for your fantastic review.
It’s wonderful to hear that you’ve returned to us for a number of settees and have always been delighted with both the quality and service.
Knowing that you value being able to see our skilled craftsmen at work really means a lot to the whole team.
We truly appreciate your loyalty and look forward to helping you again whenever you need us.
Kind regards,
The Sofas by Saxon Team
Great service from start to finish.
September 4, 2025
Reply from Sofas by Saxon
Dear Susan
Thank you for your kind words & 5🌟
We’re so pleased to hear everything went smoothly from start to finish.
Enjoy your new furniture, and we’d be delighted to help you again anytime in the future.
Kind Regards,
The Sofas by Saxon Team
The whole experience was great
The whole experience was great. Would recommend Saxon whole heartedly .Our leather chesterfields are absolutely exquisite the craftsmanship absolute perfection.
Due to renovation problems our order was postponed twice ! This was not a problem for Saxon.
If you are looking for a Chesterfield I suggest you visit Saxon first.
September 4, 2025
Reply from Sofas by Saxon
Dear Dean
Thank you so much for your glowing review.
We’re thrilled to hear how much you love your Chesterfields and that the craftsmanship lived up to your expectations.
It’s no problem at all that your delivery had to be postponed—we’re always happy to work around our customers’ needs.
Your recommendation means the world to us, and we’re delighted you’re so pleased with your new furniture.
Kind regards,
The Sofas by Saxon Team
Saxon Sofas are brilliant
We received a very professional and friendly service throughout, from showroom visit to delivery of our beautiful chesterfield sofa
September 4, 2025
Reply from Sofas by Saxon
Dear Richard
Thank you for your wonderful review.
We’re delighted to hear that you enjoyed a professional and friendly experience from start to finish, and that your new Chesterfield has made such a great impression. We truly appreciate your kind words.
Kind Regards,
The Sofas by Saxon Team
Reply from Sofas by Saxon
Dear Mr Lines
Thank you for your review.
We’re so pleased to hear that you found the ordering process over the phone helpful and efficient. Our team always aims to make things as easy and straightforward as possible.
Thanks again.
Kind regards,
The Sofas by Saxon Team
From the start going into the show room…
From the start going into the show room the staff were all fantastic. A girl I think was jan ? Very helpful with everything.. and the lads who delivered again fantastic. But best of all the chair and sofa the tops. Thank you all …
September 4, 2025
Reply from Sofas by Saxon
Dear Peter
Thank you so much for your kind words.
We’re delighted to hear that your visit to the showroom was such a positive experience and that Jan and our delivery team looked after you so well.
It’s wonderful to know you’re so pleased with your new chair and sofa and we hope you enjoy them for many years to come.
Thanks again.
Kind Regards,
The Sofas by Saxon Team
Amazing product range
Amazing product range, great customer service
Communication is good regarding delivery dates of delivery.
September 4, 2025
Reply from Sofas by Saxon
Dear Paula
Thank you for your lovely feedback.
We’re so pleased to hear you were impressed with our product range and that our team kept you well informed throughout the process.
Great communication and customer care are things we always aim for, so it’s fantastic to know this came across.
Wishing you many happy years enjoying your new furniture.
Kind regards,
The Sofas by Saxon Team
Staff are fantastic helpful polite…
Staff are fantastic helpful polite understanding They have a great depth of knowledge and they shared this with me the customer I made the correct choice as a result
September 4, 2025
Reply from Sofas by Saxon
Dear Peter
Thank you so much for your kind words.
We’re delighted to hear that our team’s knowledge and support helped you feel confident in making the right choice. It’s wonderful to know you found everyone polite, helpful, and understanding—that’s exactly the experience we strive to give every customer.
We hope you enjoy your furniture for many years to come, and we truly appreciate you choosing us.
Kind regards,
The Sofas by Saxon Team
Top quality sofas
Given advice and information from 1st phone call. Sent swatch to verify it was what I wanted before manufacture. I was a bit dubious over price however 8 months down the line it's still like new. The leather is highest quality. Made to the highest quality. I ordered the firm cushions as a have spinal issues. After 8 months there is no sagging, leather hasn't rubbed which I've had with cheaper suites in the past. Any marks are easily cleaned. Delivery men were excellent. I know they may seem dearer than other Chesterfield suites but from the past 8 months these suites will last a long long time. I've given it 1 light clean and conditioned 2x. Highly recommend
January 16, 2025
Reply from Sofas by Saxon
Dear Sharon
Thank you for such a thoughtful and detailed review.
We’re so pleased to hear that from your very first call through to delivery, everything met your expectations.
It’s especially wonderful to know your sofas have provided the comfort and support you need, while still looking and feeling like new after 8 months of daily use. That’s exactly the kind of long-lasting quality we aim for.
We also really appreciate your comments on the delivery team—they’ll be delighted to know they left such a positive impression.
We’re honoured by your recommendation and wish you many, many more years of comfort.
Kind regards,
The Sofas by Saxon Team
First rate company excellent product.
After many disappointing suites over the years, we found this company online and drove the 130miles to take a look for ourselves. Thank god we did.
Chloe their newest member of staff was a joy. Couldn’t do enough for us without being pushy. They have a large window in the showroom where you can see the sofas being made. It reminded us of ‘santas grotto’. All the craftsmen busy working away ! Chloe and another member of staff a lovely lady called Jan invited us to accompany them on a tour of the shop floor. This was also Chloe’s first tour. We were fascinated at the quality of the solid wood framework built the old fashioned way. We viewed every part of the manufacturing process and had no hesitation in ordering our 2 beautiful Highgrove chesterfields in Antique Olive leather.
We were quoted 6-8 weeks and it has been exactly 6 weeks today.
The transport manager contacted us a few days after we ordered to make sure there wouldn’t be any issues actually getting the sofas in our house as they are both large and obviously heavy.
The 2 men who came today sorry I didn’t get their names, were charming and very professional.
As you may gather by this review we would have no hesitation in recommending this fabulous company. They have been a pleasure to deal with especially the lovely Chloe an asset to their sales team.
August 20, 2025
Unprompted review
Reply from Sofas by Saxon
Dear Caroline
Thank you so much for your glowing and detailed review! 🌟
We’re thrilled that your 130-mile journey to see us was worthwhile and that Chloe, Jan, and the rest of the team made your visit so special.
It’s wonderful to hear you enjoyed seeing the craftsmanship up close. Our workshop really is the heart of what we do, and we love being able to share that with customers.
Knowing that, after years of disappointment elsewhere, you’ve finally found sofas you’re truly happy with means the world to us.
Thank you again for your trust, recommendation, and support.
Wishing you many years of comfort and enjoyment with your new Chesterfields.
Kind regards,
The Sofas by Saxon Team
staff are fabulous and the furniture is immaculate!!
delighted with our chesterfield sofa and stool, delivered with so much care. Men delivering absolutely amazing service!!
been shopping with them for years now, brilliant everytime
August 11, 2025
Unprompted review
Reply from Sofas by Saxon
Dear Emily
Thank you for your wonderful review!
We’re thrilled to hear that your Chesterfield sofa and stool arrived in perfect condition and that our delivery team took such great care.
It means a lot to know you’ve trusted us for years and that each experience has been just as brilliant as the last.
Here’s to many more years of comfort with your Saxon furniture!
Kind regards,
The Sofas by Saxon Team
Excellent customer experience with Saxon
From my initial phone call to request a brochure which was despatched to me promptly also the samples I requested were sent in good time. The staff did not harass me at all and were extremely helpful when I phoned to place my order. They clearly explained to me the deposit due and the balance to be paid prior to delivery and that the transport department would get in contact with me to schedule delivery. On the day of delivery the team were prompt and efficient in unpacking and placing the sofas into the required positions and taking the packaging away with them. My experience with everyone I dealt with was most positive and I would order from Saxon again.
July 31, 2025
Reply from Sofas by Saxon
Dear Michele
Thank you for sharing your wonderful feedback!
We’re so pleased to hear that every step of your experience—from requesting a brochure to having your sofas delivered—was smooth, clear, and hassle-free.
It’s great to know our team was helpful without being pushy, and that the delivery crew took such care in setting everything up for you.
We truly appreciate your kind words and look forward to welcoming you back when you’re ready for your next piece of Saxon furniture.
Kind regards,
The Sofas by Saxon Team
On entering the showroom I was immediately impressed.
On entering the showroom I was immediately impressed with the furniture on display it is a clean and welcoming space, the staff were friendly and informative, also the option to see the workshop and the items being made was a bonus. We ordered two sofas and everything went straight forward including the correct delivery date. I would recommend this company.
July 31, 2025
Reply from Sofas by Saxon
Dear Mr Turton
Thank you so much for your kind review.
We’re delighted to hear that your visit to our showroom left such a great impression.
Creating a welcoming, informative, and transparent experience is something we take great pride in—so it’s wonderful to know that seeing the workshop and meeting our team added to your confidence in choosing us.
We hope you enjoy your new sofas for many years to come and we really appreciate your recommendation. Thank you.
Kind regards,
The Sofas by Saxon Team
the great sofa experience sales…to delivery guys nothing was too much trouble even when we changed our minds on colour a couple of times
Great company to deal with from sales to delivery no question is a wrong question too advice on which leather to chose for our particular use
July 31, 2025
Reply from Sofas by Saxon
Dear Mark
Thank you so much for your review.
We’re thrilled to hear that your experience with us—from the initial sales advice to the final delivery—was such a positive one.
Changing your mind is all part of the process and we’re always happy to help guide you to the right choice, especially when it comes to picking the perfect leather for your needs.
We hope you enjoy your new sofas for many years to come, and thank you again for choosing us.
Kind regards,
The Sofas by Saxon Team
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