Friendly staff at both Studley and Shirley showrooms. No high pressure selling. Although neither shop actually has a sample of the bathroom flooring we wanted, they were able to order the flooring we... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Our extensive ranges of top grade carpets and luxury vinyl flooring are available at incredible prices. Our showroom has hundreds of carpets on display to choose from. Why not pop down and see us?
Contact info
6 Shakespeare Drive, Shirley, Solihull, West Midlands, B90 2AJ, Solihull, United Kingdom
- 0121 745 1153
- hello@solihull-carpets.co.uk
- www.solihull-carpets.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have used Solihull Carpets twice…
We have used Solihull Carpets twice before and were very pleased with them, so decided to use them again to fit the vinyl flooring in our two bathrooms and conservatory.
Emma in the Shirley showroom was as usual very helpful in selecting the right grades and the best directions for the patterns to run, and Simon the fitter made a superb job of the installation.
They are a small friendly local company and I can’t recommend them enough.
Just Fabulous!
I decided to use Solihull Carpets after a recommendation from a friend . I visited the shop and was greeted by Blake and Emma . Both were really helpful , listened to what I needed as I was re carpeting my three storey house .
Emma is an absolute delight and has excellent customer service skills as well as being approachable and friendly .
Blake came to measure my property and my fit was completed on the 11th/ 18th September.
Wes , Blake and James completed my fit and were more than helpful , they did an absolutely superb job and I am delighted.
Well done Solihull carpets ! I wouldn’t go anywhere else !
Many thanks 😊
Amanda .
Excellent service throughout
Excellent service throughout.
Emma swung the sale for us initially as she was just so friendly & helpful.
Lisa took our order and was so efficient setting everything in place and Wes and Richard did a superb fitting job.
I can honestly say the customer service and workmanship was truly second to none.
I would highly recommend Solihull Carpets.
Excellent service once again from…
Excellent service once again from Solihull carpets right from initial visit through to the carpet being fitted. Lovely local company who value their customers-wouldn’t go anywhere else for flooring thank you
I wouldn't go anywhere else now!!
I wouldn't go anywhere else now!!! Solihull Carpets have recently fitted a carpet for us and they were clean, quick and precise, I required a join in my carpet and I can not for the life of me find it!!
Fabulous Job and we will definatly be revisiting!!!
Thank you for your service.
Job well done
Solihull Carpets did a great job for us so I felt comfortable recommending them for my mother. Blake and Wes were both lovely and were brilliant with mom. They were on time, very helpful and did a cracking job. Mom is thrilled.
Highly recommend
Solihull Carpets are reliable and efficient. They are organised and keep you updated. If Their fitting is excellent.
We are delighted with our new kitchen…
We are delighted with our new kitchen floor. The advice and support that we were given in the shop was extremely helpful.
The preparation and installation carried out by Blake, Wesley and James was first class. They were a delight to have in our home.
Thank you
Fabulous Service
Well what can I say yet another Fabulous carpet fit. We had our hall stairs and landing. Living room fitted. We were so happy with the service we decided to have our 3 bedrooms done as well. From Emma and Liza in the store to the friendly fitters every thing was great. We would recommend them to any one needing new carpets.
Excellent service
Excellent service, very friendly fitters and job done very promptly and very well
Excellent
Excellent, this is the second time I have used Solihull Carpets. The service was friendly and helpful from choosing the carpet to the fitting. I would definitely recommend.
Solihull Carpets every time
Solihull Carpets have been round twice to lay first bedrooms and then stairs and landing carpets. Really great quality and Blake who fitted our second lot of carpets has provided fantastic advice about another flooring issue we have had. (Not related to Solihull carpets but one of the larger flooring firms). He was so knowledgeable and helpful. All of this on top of great carpet fitting.
Extremely Pleased
I purchased a new carpet for my hall and landing and was impressed with the fitting and that they removed and disposed of my old carpet. I am thoroughly pleased. Would recommend Solihull Carpets to everyone. Give them a try you will not be disappointed
Thoroughly efficient and professional
Thoroughly efficient and professional. Quality and price always excellent.
This was the first time we have used…
This was the first time we have used Solihull carpets and they did a great job. Two carpets were needed in a rental and didn't disappoint. Will definitely be going back.
From start to finish a great service
From start to finish a great service - really helpful staff both in the shop and the team who came to fit the carpet. Would definitely use again!
Solihull Carpets the best in the business
From the initial survey to completion of the floors in my home the team at Solihull Carpets were friendly, professional and courteous whilst offering a competitive price.
I was thrilled with the service I received the carpet was fitted to perfection, vacuumed and all packaging etc. removed. They have also fitted LVT flooring and have done a superb job.
Thanks to Emma, Richard, Wes all the team for a fantastic job!
Great experience would definitely…
Great experience would definitely recommend!
professional and accommodating from the office to the flooring fitting
Always get amazing customer service…
Always get amazing customer service from the start. Emma is an absolute credit to the company and will always go above and beyond for the customer. Every carpet we have had has been brilliant
Perfect service overall
Solihull Carpets not only have a great selection of carpets but the people behind the service are great too. Once I selected the carpets, it was all plain sailing, booked their installers, and they arrived and completed the job as expected. In-Store staff are great (polite, patient, knowledgeable, accommodating) and installers are equally great (polite, respectable, precise, skilled and efficient). I would recommend Solihull Carpets to anyone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








