t is not often I write reviews, but when you receive service excellence, then it is worth my time. I have been dealing with Solwars Gun Shop for over 7 years and have always received excellent service... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
H&N Baracuda Green .22 Cal 12.96gr. Order delivered quickly, well packed and in excellent condition. Wil... See more
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Communications with the staff at Solware was first class. I couldn't collect my gun for a few weeks and so kept in touch regarding a suitable date and time. Great customer service! The amount of... See more
Company replied
Exceptional customer service on my first visit to the store. I came to collect an air pistol I saw on line, plus pick up some accessories. At no point did I feel pressured and they in fact saved m... See more
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Company details
Written by the company
Solware stock and supply a huge range of Air Rifles, Air Pistols, Shotguns & Firearms as well as ammo and accessories for all your Shooting requirements. We pride ourselves in being 100% honest and will give you the best advise and recommendations so you can make the right decision on products of interest. We are also not here just for the sale but we are hear to look after you with any queries, issues or anything else after the item has been brought.
Contact info
Unit 1 Tame Valley Small Business Centre, Magnus, B77 5BY, Tamworth, United Kingdom
- 01827 215222
- sales@solware.co.uk
- www.solware.co.uk
4.7
Excellent
314 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Solware Ltd
Thank you, glad you like the shop and thank you for the review, really appreciated.
Great shop great staff
Went in to look at a HW77, found the staff very helpful, chatty and knowledgeable, will use again. Finally a shop that seems decent and not just sell anything! Prices are good and there is a LOT of stock.
December 16, 2024
Unprompted review
Reply from Solware Ltd
Hi Mr Rees, glad you were happy with the shop and service received on your visit Solware. Thank you for your kind words and for taking time to leave us your review.
magazine won't make that mistake again
not really down to solware but the magazine did not fit or function properly and the paperwork that came with it told me it was a year+ old
December 2, 2024
Reply from Solware Ltd
Hi, sorry about that but its a magazine and we dont make them and they make thousands of them so age o a magizine is something i have nver come accross so a little unfair as we dont make the magazine.
Reply from Solware Ltd
Hi, glad we served you well and thank you for taking time to leave us your review, really appreciated.
Nothing camouflaged
Good site description of the product with images. Smooth ordering process and quick delivery.
December 6, 2024
Reply from Solware Ltd
Hi Mr Pickles, glad we served you well and you were happy with the served provided. Thank you for taking time to leave us your review, we really appreciate it.
Very helpful friendly and great…
Very helpful friendly and great knowledge great price and stock many thanks
December 3, 2024
Reply from Solware Ltd
thank you for your kind words and thank you for taking time to leave us your review.
Great place and great service and…
Great place and great service and unlike most other dealers they actually had what I was after in stock 🤗
December 4, 2024
Reply from Solware Ltd
Thank you for your review, we really appreciate it and glad we could supply the item required, thanks again.
Reply from Solware Ltd
hi john, thankyou for taking the time to leave us a review , we appreciate it
Great service including use of RFD
Great service including use of a local to the customer RFD.
Slight improvement to rifle stock control would be good, with almost real-time updates to actual stock level.
December 2, 2024
Reply from Solware Ltd
Thank youf or taking time to leave us your comments and review, really appreciated.
Reply from Solware Ltd
Glad we served you well and thank you for taking time to leave us your review, really appreciate it.
Reply from Solware Ltd
Thank You, appreciated.
Happy customer
Prompt dispatch, very reasonable postage and above all the item was WELL PACKED and consequently arrived in perfect condition.
Will definitely be using this company for my future shooting needs.
November 25, 2024
Reply from Solware Ltd
Hi, glad we served you well and thank you for taking time to leave us your review.
Solware Ltd offers competitive pricing…
Solware Ltd offers competitive pricing and quick delivery. The service is generally good, with orders arriving on time. While there have been a few instances of ordering errors, they were resolved efficiently. Overall, a decent experience and worth considering.
November 20, 2024
Unprompted review
Reply from Solware Ltd
Thank you for leaving a review.
Reply from Solware Ltd
hi craig , thankyou for taking the time to leave us a review , we appreciate the positive feedback
Gun slip
Supplied quickly and efficiently and product was very keenly priced. In all a great experience- thanks
November 18, 2024
Reply from Solware Ltd
Glad you are happy with your purchase and experience with Solware. Thank you for taking time to leave us your review, really appreciated.
Reply from Solware Ltd
Glad we served you well and thank you for taking time to leave us your review, really appreciated.
Great focus on customer satisfaction
Great focus on customer satisfaction. I had a problem with two rifle magazines , and they sent me two working replacements pdq.
Excellent.
November 6, 2024
Reply from Solware Ltd
hi Mr Pritchard, thankyou for taking the time to leave us a review , we appreciate your feedback
Reply from Solware Ltd
how did you work out that we are scammers, you ordered a gun online form our store that you have never visited, to have it sent to your local shop, you paid a delivery fee and a transfer fee that your local shop charge to handle the goods, all prices and fees were clearly stated at the time of ordering on the webiste, which was sent and received within 48h of the order being placed, every shop in the uk are independent, if you send anything to any shop in the country they have to receive a delivery, do paperwork, put it onto there internal register, contact you and store the goods until you collect, carrying out this work and time taken to do it is not free and staff wages and over heads need to be paid, people do not work for free, we have done everything we can to ensure a smooth worry free service.
Reply from Solware Ltd
Hi Neil, thankyou for taking the time to leave us a positive review , we appreciate it.
I ordered 2x kral NP02 3d printed…
I ordered 2x kral NP02 3d printed magazines which arrived on time with quality product recived. Many thanks Solware 😊
November 7, 2024
Reply from Solware Ltd
hi Ryan , thankyou for taking the time to leave us a positive review , we appreciate your kind words.
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