Somersetsigns Reviews 

209
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I ordered something in September and like all the other bad reviews on here ive had same experience. something about a flood, something has got to be done I have an official receipt to say what I have... See more

Rated 5 out of 5 stars

Just to say that our order was delivered promptly, and well wrapped. Our oak name-board is exactly as ordered, looks lovely on our new driveway gate, and has already been admired by our neighbours... See more

Rated 5 out of 5 stars

I bought a cheeseboard which was personalised to give as a house warming present. When it arrived I was thrilled to pieces as it was even more beautiful than I had imagined. The recipients were equall... See more

Rated 5 out of 5 stars

I had a cross made for my grandmothers grave and had been looking at different options. made in the west country was by far the best price and the cross is beautiful. I went slightly over the word cou... See more

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4.3

Excellent

TrustScore 4.5 out of 5

209 reviews

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4.3

All reviews

(209)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

The product is just what we ordered and arrived within a reasonable time scale. Thanks

August 24, 2011
Unprompted review
Rated 5 out of 5 stars

Beautiful Home Entrance Feature

They were excelent on the phone taking my order, and helped in every way. 10 to 14 days the lady said, it was just over a week for delivery. It hangs outside our house entrance and looks, well, just superb. Nice job, nice people to deal with, and a fair cost for the product. (in fact, as a Yorkshire man, chepeast I could find)

August 20, 2011
Unprompted review
Rated 5 out of 5 stars

great

Excellent service very fast and very easy to use website. Lovely product, just what I wanted

August 19, 2011
Unprompted review
Rated 5 out of 5 stars

Great product

Really pleased with the house signs, good quality & fast delivery - thank you.

August 18, 2011
Unprompted review
Rated 5 out of 5 stars

effective after-sales service

It was unfortunate that our sign was damaged in transit but the matter was sorted out immediately and I received a replacement in just a few days.

August 17, 2011
Unprompted review
Rated 5 out of 5 stars

Quality sign, arrived in good time, lovely design!

I ordered the sign for our new home and had checked out one or two more web sites to see what I could get for my money.I liked this site - lots of choice - ordering was simple - and was thrilled with the finished product - thank you very much xx

August 15, 2011
Unprompted review
Rated 5 out of 5 stars

Exceptional Service!

After placing my order for a house sign, choosing the font etc, I was astonished to receive a phone call saying that although the sign had been made, they weren't happy with it and would I like to choose a different font! After leaving the choice to the lady who rang I was delighted to receive the new sign within 3 days and it was perfect - no extra charge. This is exceptional service, the sign is perfect and received well within the quoted time. Keep it up.

August 12, 2011
Unprompted review
Rated 5 out of 5 stars

excellent sign fats delivery

I have been looking for a new sign for ages. These looked good on the website. I was told that it took about 10 days for delivery. The sign arrived on time well packaged and looks great. I am very pleased. Thank you.

August 12, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent, speedy service

I recently ordered an oak plaque with stake for under my baby daughters memorial tree. We are completely delighted with the finished product it looks beautiful. An excellent service from this company and fantastic value for money, I would most certainly recommend Made in the West Country to anyone in the future.

August 2, 2011
Unprompted review
Rated 5 out of 5 stars

first class product

I am more than satisfied with my name sign Hercules which is now on his stable door,admired by many of the liveries, with a bit of luck I might be able to persuade them to have one for their stables
ken farmer

July 30, 2011
Unprompted review
Rated 5 out of 5 stars

Good quality, well-packed and quick

We'd previously had a slate house-sign made by a much more expensive firm, but finding that a second sign would cost over £130 I found this firm who offered much better prices. The sign was delivered within a few days, carefully packed and seems to be of equal quality.

July 29, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent website, service and product.

I wanted a couple of nameplates for stable doors, found Made in the West easily via Google. The website was easy to use and the product was just what I was looking for so I ordered straight away. The goods arrived sooner than anticipated and more than met my expectations.

July 28, 2011
Unprompted review
Rated 1 out of 5 stars

Haven't received the bloody thing yet.

All very well asking what I think of the service, but since they haven't yet delivered what I ordered, it's hard to form an opinion. They certainly took my money very efficiently, but ( call me old fashioned) I would have expected to actually receive the item before they use a third party company to contact me asking for comments on my purchase experience.

Suggested change in the process:-
1) Take order and payment
2) Deliver the item ordered
3) THEN ask for customer feedback.

Not rocket science, is it?

July 25, 2011
Unprompted review
Somersetsigns logo

Reply from Somersetsigns

This a new feature on our site! We apologise for some teathing problems. Order has been dispatched within 7days of order! Our normal turn around is 10 working days. Phoning us would of been more helpful. Thank you.

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