HI SONIC DIRECT IS GOOD PLACE FOR ELECTRICAL ITEM ALDO GOOD CUSTOMER SERVICE AND SUPPORT ALWYS LOADS STUFF BEFORE ASWEL ALSO BOTH DRIVERS COME TO DROP OFF MY AMERICAN FRIDGE FREEZER VERY HANDY HELP... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast delivery and great guys, very friendly and helpful not moody how some delivery people can be, turned out our fridge was hardwired so they couldn't remove as requested. One of the guys said he'd l... See more
Amazing customer service as usual, Ramaish was very helpful when I ordered my new ovens ensuring everything was organised and correct sizing for me. Then Haneef brought and fit my ovens for me removi... See more
⭐⭐⭐⭐⭐ Excellent service from Sonic Direct! We were very pleased with the help and customer service we received from Khalil Khan. He was friendly, professional, patient, and very helpful throughou... See more
Company details
Information provided by various external sources
Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Sonic Direct .. Electrically Unbeatable !
Written by the company
- Google Certified Shop & Trust Pilot
- In recognition of our high standards of customer service, we are a Google Certified Shop & Rated 4.9/5 Excellent by Trust Pilot. As such, you can be sure that you’ll receive reliable dispatch and excellent customer service.
- Trusted Shops
- We have achieved Trusted Shops accreditation. Trusted Shops offers a comprehensive service for the benefit of the consumer, which encompasses accreditation, trustmark, buyer protection and customer service.
- Euronics Retailer
- As a member of Euronics, we are able to source fast moving, high demand lines and ultimately pass on the benefit of being part of a £500m national buying group.
- Investors in People
- As a recognition of our continuous focus upon developing and reinvesting in our dedicated staff, we have achieved the Investors in People standard - the leading management benchmark.
Contact info
Ingleby Road, BD8 9AN, Bradford, United Kingdom
- 01274 575000
- reviews@sonicdirect.co.uk
- www.sonicdirect.co.uk
4.9
Excellent
38K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Great service and prompt delivery
September 17, 2026
Excellent service from Pat on ordering
Excellent service from Pat on ordering. Excellent delivery from Maciej and Sandeep
September 21, 2026
Easy to speak to easy to order on line…
Easy to speak to easy to order on line and very nice man whom I spoke to when delivery went amiss. I would certainly deal with you again and very impressed at your service
September 16, 2026
Very helpfull staff
Very helpfull staff, and although there was a delay, Dave kept my informed
September 15, 2026
Great sound bar and works well with our…
Great sound bar and works well with our Samsung tv!
September 15, 2026
Know about their TV products
A wide range of OLED TV's in stock and the salesman knew, in some detail, about the products.
We always go to them for large and expensive appliances and TV's because they once, many years back, sorted a problem with a TV and upgraded us at the same time at no extra cost to us.
I feel I can trust and rely on them.
September 19, 2026
Sonic Direct LG tv
Excellent service. I chose a tv from Sonic Direct and less than 2 hours later it was delivered and installed for me.
September 14, 2026
The people that work there are so…
The people that work there are so helpful! The service has always been great.
September 14, 2026
Helpful and friendly staff
Helpful and friendly staff. Great service from purchase, delivery and installation within 2 days.
September 18, 2026
Everything was perfect!
September 14, 2026
Very friendly salesman
Very friendly salesman. He explained everything about the tv and he didn't try to sell us anything that we didn't want. The two lads who came and fit it were also really good
September 19, 2026
fridgefreezer
Im doing this on behalf of my sister who has learning difficulties, Saturday morning 16th sept she had a fridge freezer delivered in Meltham Huddersfield the two men bent over backwards for her ,did over and above to make sure everything was in place for her they rang me when they had finished so i was aware of when she had to switch it on etc..so Sanjit and mandeet thank you very much 10/10 sorry if the names are not quite right, MS Fleming
September 16, 2026
Absolutely fantastic service the two…
Absolutely fantastic service the two lads Hammad and Sahel couldn’t do enough for us,really didn’t think the fridge freezer would get there doors but with there skill they did it really impressed definitely use again
September 19, 2026
The service was exceptional
The service was good. Sales guy Dave was very attentive. Polite and gave good advice
September 19, 2026
Good range of products at competitive…
Good range of products at competitive prices. Stock availability is good and prompt delivery.
Staff are helpful and brought the item out to my car.
September 10, 2026
Unprompted review
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