Sorakami Reviews 

61
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I decided to get the subscription after trying a few different kinds and really enjoying them. The sake sold on this website is a little pricier than elsewhere, but the quality and so the taste is fa... See more

Rated 4 out of 5 stars

I am please with the products arrive in time, quality of sake is outstanding, however the colour of the bottle was brown on image and its green when arrived. Just a bit unimpressed from original.

Company replied

Rated 5 out of 5 stars

I’m really happy I found this company. A fantastic selection of Sake’s, very reasonably priced as well. The discovery set and cups make amazing gifts. I look forward to using your services for a lon... See more

Company replied

Rated 5 out of 5 stars

Only the best words and a big thanks to the Sorakami team! Robin has been very helpful and flexible in fulfilling my request, which I am truly grateful for. A warm communication, making you feel more... See more

Company replied

Company details

  1. Alcohol Store

Written by the company

🍶 Sake Club, Bottle Shop & More 🏆 Amazing sake selected with love by our sommelier 🎓 Tasting notes and magazine to master sake 💰 Members perks & more


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(61)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great sake selection at reasonable…

Great sake selection at reasonable prices, delivery was fast and response was prompt. Very satisfactory experience!

July 31, 2022
Unprompted review
Sorakami logo

Reply from Sorakami

Thank you very much for your kind words, we're very glad you've enjoyed your experience with us. We hope to share more wonderful sakes with you again soon! Robin

Rated 5 out of 5 stars

Great website

Great website, great people. My brother was very happy with his birthday present. Recommend highly!

June 11, 2022
Unprompted review
Sorakami logo

Reply from Sorakami

Thank you Chris! We're very happy you've find a great birthday present for your brother with us. We hope he enjoyed his sake!

Thank you for the support and kanpai!
Robin

Rated 5 out of 5 stars

Highly recommended for sake lovers and novices alike

The website was easy to use, and delivery was quick. I ordered the Discovery Box, which included a good variety of sake. A good choice for those wanting to try sake for the first time.
The sake was great quality, which is a rarity in the UK. Sake can be hard to find here, and it's often quite sharp and bitter. But not in this case. All three bottles went down very well.
I highly recommend Sorakami. My only caveat is that it's a bit on pricy side, (like most good quality sake). So, I'll probably only order for myself as an occasional treat.

June 9, 2022
Unprompted review
Sorakami logo

Reply from Sorakami

Hello Colin, thank you very much for the kind words. We're so glad you've enjoyed your sake from the Discovery Box we created with the Kikuchi Brewery in Okayama. We're working on finding ways to make these great sake more affordable, so stay tuned.

Thank you again for the support and the kind words, it means the world to us!
Robin

Rated 5 out of 5 stars

Top notch sake. Supportive team

They have been amazing. My initial order I sent to the incorrect address (my error) . When they were informed of my mistake they moved heaven and earth to make sure it was delivered. Also the sake was incredible and the booklets sent with the bottle were great

May 29, 2022
Unprompted review
Rated 5 out of 5 stars

Kanpai!

Swift service, good prices. All arrived on time and well packaged.
Highly recommend!

May 16, 2022
Unprompted review
Sorakami logo

Reply from Sorakami

Thank you very much for the kind words! Hope you've enjoyed your bottles :) Kanpai!

Rated 5 out of 5 stars

A great online sake store!

A very friendly and knowledgeable team at Sorakami! Robin is always there if you have a question/request. Their delivery is always on time (and amazing eco-friendly protective packaging!). I’ve shopped sake from a number of shops online but I like Sorakami the best 😊

May 6, 2022
Unprompted review
Sorakami logo

Reply from Sorakami

Hello Clocher,

Thank you very much for the kind words, we're so happy you've had a great experience with us. We sincerely hope you've been enjoying your sakes and we can't wait to ship you more delicious bottles in the future 😊

Kanpai,
Robin

Rated 5 out of 5 stars

Great Little Find

Easy to navigate website, orders arrived quickly and perfectly packaged. Thank you.

April 30, 2022
Unprompted review
Sorakami logo

Reply from Sorakami

Hello Yasmin,

Thank you very much for your kind words. As a small team of sake lovers they mean the world to us!

We hope to see you again and feel free to reach out to us anytime should you have any questions :)

Kindest regards,
Robin

Rated 5 out of 5 stars

Amazing Company

Amazing Company - Robin has been more than helpful fantastic customer service a real pleasure to deal with - I contacted Sorakami for a Christmas present which I know will be so appreciated- well done Guys 10/10 wishing you all a very happy Christmas - Jeanne

December 15, 2021
Unprompted review
Sorakami logo

Reply from Sorakami

Thank you Jeanne, that's very sweet of you. We hope they'll love their gift and enjoy their sake!

We hope to see you again soon :)
Kanpai!

Rated 5 out of 5 stars

A Superb Sake Shop

I’m really happy I found this company. A fantastic selection of Sake’s, very reasonably priced as well. The discovery set and cups make amazing gifts. I look forward to using your services for a long time to come!

The customer service is exceptional as well. I dealt with Alexandra who was very quick to respond and fixed a small issue I had instantly. Couldn’t recommend enough!

December 6, 2021
Unprompted review
Sorakami logo

Reply from Sorakami

You're too kind! So happy you felt welcome :) Hopefully we'll get to see you again soon and recommend you some new sake! Kanpai!

Rated 5 out of 5 stars

Only the best words and a big thanks to…

Only the best words and a big thanks to the Sorakami team! Robin has been very helpful and flexible in fulfilling my request, which I am truly grateful for. A warm communication, making you feel more than just a customer. I have a membership and getting myself on a new sake adventure every month for quite a while - always happy with the order and now even more excited for the upcoming deliveries!

December 5, 2021
Unprompted review
Sorakami logo

Reply from Sorakami

Thank you for the kind words, you've made our day!
We're always happy to help and we're so happy you've join us on a grand sake adventure! Kanpai!

Rated 5 out of 5 stars

Sorakami have been great to deal with

Sorakami have been great to deal with. We had a problem with the delivery of the parcel (not their fault) and they were super speedy and checked once it was resolved that we were happy.

September 30, 2021
Unprompted review
Sorakami logo

Reply from Sorakami

Thank you very much for your kind words, we're always happy to help :)

Rated 5 out of 5 stars

Great Customer Service

Purchased from the site, but unfortunately items were not longer needed. Refund process was quick and easy and the team at Sorakami were a delight to deal with - I'll definitely be back when I need to purchase some Sake in the future.

September 9, 2021
Unprompted review
Sorakami logo

Reply from Sorakami

Hello Zac, thank you so much for the kind words. We can't wait to see you again soon and find the right bottles of sake for you!
Alexandra

Rated 5 out of 5 stars

Sake virgin asking for advice

Contacted the company as I was buying a bottle for friends who are sake lovers. Alexandra was swift and suggested some bottles to me after sending over what I was looking for and what price range I was hoping to pay. The overall costumer service was very quick and very friendly. Can't wait for my bottle to arrive which will go in a gift box with straight to my friends. Makes me curious to try sake out myself haha..

August 3, 2021
Unprompted review
Sorakami logo

Reply from Sorakami

Thank you very much for the kind words! We're always happy to help and get people excited about sake :) We can't wait to recommend you more delicious bottles! Kanpai!

Rated 5 out of 5 stars

I'm more than impressed about the…

I'm more than impressed about the professional kindness of Sorakami, the flexibility in delivery of ParcelForce and the quality of the 2 sake wines I ordered. Sooner or later other orders will follow, for sure. Thank you very much for your incredible service.
D.T.

June 13, 2021
Unprompted review
Sorakami logo

Reply from Sorakami

Words like these mean the world to us!! Thank you so much for sharing them with us. As a small team of sake lovers, we're so happy you've enjoyed your first bottles with us!

Kanpai,
Alexandra

Rated 5 out of 5 stars

Robin is a perfect host

Robin is a perfect host. The evening was fun and informative. So interesting and well presented.

May 16, 2021
Unprompted review
Sorakami logo

Reply from Sorakami

Hello Roseanne,
Thank you so much for the kind words, it was an absolute pleasure to "meet" you and introduce you to the world of sake!

Kanpai,
Robin

Rated 5 out of 5 stars

Sake that brings a couple together

Sorakami has been a delightful treat especially during the pandemic. I'm not a big drinker but having that something light while connecting with my wife over online has been comforting. Not only that, we were able to connect over the characteristics of the sake that comes with each delivery which makes the experience more special.

April 24, 2021
Unprompted review
Sorakami logo

Reply from Sorakami

Hello Derrick,
Thank you so much for sharing our touching stories with us, you've literally made our day! We're so happy to you can connect with your loved one via sake. That's what sake is all about! Thank you again and we hope to see you again soon!
All the best,
Alexandra

Rated 5 out of 5 stars

Buy a Flavour/Temperature You Like

Was looking to buy Sake after reminiscing about my trip to Japan but was cautious to go via the usual Amazon option as I know Sake has a very varied flavour - you could have a bad experience if purchasing without guidance.
I was happy to find Sorakami. Sorakami has a great variety of Sake as well as a great filter to help an inexperienced Sake drinker, like myself, find the perfect bottle for their preference (cold and sweet for me).
They were super helpful when contacted and responded immediately.
Will be returning again and again.

March 30, 2021
Unprompted review
Sorakami logo

Reply from Sorakami

Hi Josh,

Thank you so much for your kind words. We're so glad you've managed to find what you were looking for easily and we can't wait to welcome you back!

Happy sipping,
The Sorakami Team

Rated 5 out of 5 stars

Sorakami sake is so great!

I have only recently discovered Sorakami for my sake purchasing and can only but recommend. The range, safe packaging, presentation, prompt delivering & delicious liquor (especially the tasting packs) from this company is excellent!!! I can't wait to try out my next order early in January.

December 23, 2020
Unprompted review
Sorakami logo

Reply from Sorakami

Hello Rachel,

Your kind words have just made our day. As a small team of sake lovers, reading feedback like yours is what keeps us going. Do not hesitate to reach out if you have any questions, we're always here to help!

Happy sipping,
The Sorakami Team

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, incredible Sake. I have and will continue to recommend to all my friends and colleagues. Great company! Alex is particularly brilliant!

December 14, 2020
Unprompted review
Sorakami logo

Reply from Sorakami

Dear Felicity,

Thank you so much for your kind words, it means the world to us! We're so glad you enjoyed our sake and our services :)

All the best,
Alex

Rated 5 out of 5 stars

THE BEST

I have been SO IMPRESSED with Sorakami and cannot stop recommending them to people! Their subscription service is such a fun way of experiencing a whole world of Sake we never knew existed. Not only that, but the team are SO NICE and helpful, something that has really made a different to our overall experience with the company. If I could give them more than 5 stars I definitely would :-)

September 29, 2020
Unprompted review
Sorakami logo

Reply from Sorakami

Hello Molly,

Thank you, thank you, thank you!
We're over the moon to hear that you're loving your sake subscription. Hopefully by now you are a pretty serious sake aficionado :)

Reach out anytime if you have any questions, we're always here to help.

Happy sipping,
The Sorakami Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look