would not recommend Soudley Park…
would not recommend Soudley Park Kennels based on my experience.
Communication was poor from the outset, with several of my questions ignored. Despite that, I remained interested in Oscar, a Bernedoodle, and repeatedly checked that he was still available before making arrangements to travel.
On Friday I was told he was still available. On Saturday we agreed to arrange a viewing. On Sunday I asked if Wednesday would be suitable and was told, "Yes should be fine." My son arranged to take the day off work so we could make the long journey.
On Monday morning I asked for the address so I could plan my route and provide an ETA. Within one minute I received the reply: "Hi he sold sorry we do have younger ones."
At no point was I told another buyer was viewing him or that there was a risk he might be sold before my agreed visit. Had I known, I could have made an informed decision or travelled sooner. Instead, I was left believing the viewing was still going ahead.
What disappointed me most was the complete lack of courtesy. A simple message to say another buyer was interested would have avoided wasting my time and my son's. Instead, I was immediately offered younger puppies, which made it feel as though the focus was simply on making another sale rather than treating potential buyers with honesty and respect.
Buying a puppy should be built on trust. Unfortunately, my experience left me with very little confidence in the way I was treated. I sincerely hope Oscar has gone to a loving home where he will be well cared for, but I cannot recommend this breeder based on my experience.