soulfulwear.com Reviews 3

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. They sent me the wrong order and then said they would make it right. After multiple email follow ups, they simply stopped responding. TERRIBLE customer service.

April 15, 2024
Unprompted review
Rated 3 out of 5 stars

Using cheaper t-shirts now but charging same

I was really pleased 5 or 6 years ago when I ordered several tees. In the meantime I bought from some other places and was disappointed by the poor quality of the fabric. Unfortunately Soulful Wear has stopped using the old-fashioned type of thicker fabric for their tees and are buying from Canvas, which makes tees so thin they're just a step or two away from being transparent.
I could have bought tees with similar designs on Canvas tees from Etsy for $20 less than I paid for these. I paid the extra because I assumed I was going to get the kind of higher quality fabric of my previous purchases.
I'm so tired of the many ways companies find to price gouge and making things more cheaply but charging the same price is a big pet peeve. Last purchase for me from Soulful Wear.

December 18, 2023
Unprompted review
Rated 1 out of 5 stars

If only zero stars were an option

If only zero stars were an option. Ordered t-shirt. “Items ship in 1-3 business days.” Two weeks passed. No replies to inquiry emails, no replies to phone calls (number reaches voicemail, left messages, no callbacks). After almost three weeks, I contacted my bank to dispute the credit card charge, based upon non-delivery. Credit was issued. Item miraculously arrived a week later. Was asked to write a review. Did so, but it was never posted. All ‘reviews’ on their website are several years old. Avoid.

October 23, 2023
Unprompted review

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