soundcore Reviews 4,142

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 788 reviews, reviewers had a great experience with this company. Customers are really happy with the product and its quality, often highlighting the excellent sound quality and comfortable fit. Many people appreciate the competitive pricing, finding the products to be a great value for money. Reviewers also frequently mention the long battery life and effective noise cancellation features. However, some people were dissatisfied with the user experience, noting difficulties with programming and unclear instructions. A few customers also experienced issues with customer service, describing it as dysfunctional or unhelpful when trying to resolve product problems or process returns.

What people talk about most

Product

People report positive experiences with product, praising the comfort, sound quality, and noise cancellation... See more

Quality

Customers had positive experiences with quality, praising the excellent sound, comfort, and durability of the... See more

User experience

Consumers find user experience to be ambiguous. Many praise the comfort and sound quality, noting features... See more

Price

Users describe positive interactions with price. Many reviewers highlight the affordability and great value... See more

Customer service

Clients share ambiguous opinions on customer service. While some customers praise the professional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love these earbuds however they hit my dumb ears and after hours or listening it get irritated, most likely my ear problem. Sound is good enough and surprisingly clear at low volumes. Next iterations... See more

Rated 4 out of 5 stars

I struggle with ear buds fitting in one of my ears. It's either uncomfortable after a short time or they just sort of squeeze out. I originally settled on finding over-ear headphones, but... See more

Rated 4 out of 5 stars

I love the multi device pairing and that the buds will easily go back and forth between devices. I don't much care for the constant beeps and even though they are lighter than other products, I do ge... See more

Rated 5 out of 5 stars

Order arrived as expected. Headphones are super comfortable. Noise cancellation feature works really well - blocks out annoying sounds, but I can still (just barely) hear if the cat is meowing to ge... See more


Company details

  1. Electronics Company

Written by the company

Sounds Good, Live Good We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create ""Sounds Good"" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!

Incredible Sound Loved By 20 Million+ People

Written by the company

Dear Valued Customer,
As we all work through COVID-19, rest assured soundcore by Anker has taken precautions to provide you with uninterrupted service. Our staff continues fulfilling orders and is available for customer support via normal channels. We remain dedicated to the well being of our customers and staff above all.
Recommended by 10 Grammy-Award Winning Audio Producers
Launched in 2019, our Liberty 2 Pro true-wireless earbuds use unique ACAA driver technology to reproduce music with an expansive soundstage and impeccable depth. Since their release, Liberty 2 Pro have got the seal of approval from 10 Grammy-Winning Audio Producers and have received praise from numerous technology and music publications and influencers.
Incredible Sound Loved By 20 Million+ People
From audiophile true-wireless earbuds to our Spirit workout series of earbuds, over-ear noise canceling headphones, and portable Bluetooth speakers, Soundcore creates audio products to soundtrack all aspects of your life.
Friendly Customer Support
You get lifetime support with your purchases, so whatever the question or problem, reach out to us via email, phone, or live chat and we’ll be ready to help you.

FREE SHIPPING

30-Day Money Back Guarantee

30-Day Money Back Guarantee
soundcore provides a straightforward warranty that is processed in the most hassle-free way possible.

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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Replied to 31% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Love soundcore

Love soundcore. Wish they had a liberty pro 5/ update to the 4. Use every 6 plus hours a day for a year, if it wasn't for it falling in the sink while doing dishes, I'd still be on that same pair.

March 14, 2026
Rated 5 out of 5 stars

Boom Go 3i

The shipping process was excellent. Product makes the music/audio in superb quality. Easily clips onto the backpack and holds a strong charge even after 2 and a half hours of hiking.

March 14, 2026
Rated 5 out of 5 stars

Better than beats in my opinion

I was looking for some noise canceling headphones for a trip coming up and all my kids have beats, once I got these everything about them I like more than the beats. You will not be disappointed if you purchase these.

March 14, 2026
Rated 5 out of 5 stars

The Areofit 2 Pro ear buds stay in placeare just…

The Areofit 2 Pro ear buds are just want I wanted. They stay in place through all of my activities like biking, workingout at the gym, working in the yard, even when I'm sweating under earmuffs. The noise canceling is very good and I like the feature that u can turn it off just by rotating the the buds slightly out of your ear. The only negative thing I can think of is that the charging case is large.

January 23, 2026
Rated 2 out of 5 stars

Decent comfort, but disappointing audio quality.

Not exactly what i was hoping for for the price I paid. The headphones are comfy for side sleepers but not the best. The sound feels a bit thin and the noise cancellation isn't strong enough. I don't feel like I got the full value for my money. I would just categorize them more as very expensive headphones.

March 13, 2026
Rated 5 out of 5 stars

These headphones are incredible

These headphones are incredible, for the price it’s unbelievable. These are seriously great headphones that sound fantastic, are really comfortable, and have great features / battery life. Very happy with these.

March 6, 2026
Rated 5 out of 5 stars

Great purchase

I purchased these for my girl and after a few weeks she's found them indispensable. The best aspects: comfort all night; sleep pattern analysis; different listening modes; amazing battery life. She will begin with a story, and then once she's asleep it switches to white noise. These are ideal for anyone needing something nice and quiet to lull them off to sleep.

March 3, 2026
Rated 4 out of 5 stars

Great, take some getting used to

Love these earbuds however they hit my dumb ears and after hours or listening it get irritated, most likely my ear problem. Sound is good enough and surprisingly clear at low volumes. Next iterations I’d like to see the earbud swivel to get better angels.

March 12, 2026
Rated 1 out of 5 stars

Bought the noise-cancelling Q20 noise…

Bought the noise-cancelling Q20 noise cancelling headphones which were brilliant until I put my stuff in storage for a few months and discovered that tjey wouldn’t charge. None of the trouble-shooting steps made any difference and Soundcore or Sonos, while v polite won’t look at them because they’re out of warranty despite my evidencing via online feedback that this charging problem is a well-known issue. Shame. Loved them while they worked (for six months)

March 16, 2026
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