soundcore Reviews 4,142

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 788 reviews, reviewers had a great experience with this company. Customers are really happy with the product and its quality, often highlighting the excellent sound quality and comfortable fit. Many people appreciate the competitive pricing, finding the products to be a great value for money. Reviewers also frequently mention the long battery life and effective noise cancellation features. However, some people were dissatisfied with the user experience, noting difficulties with programming and unclear instructions. A few customers also experienced issues with customer service, describing it as dysfunctional or unhelpful when trying to resolve product problems or process returns.

What people talk about most

Product

People report positive experiences with product, praising the comfort, sound quality, and noise cancellation... See more

Quality

Customers had positive experiences with quality, praising the excellent sound, comfort, and durability of the... See more

User experience

Consumers find user experience to be ambiguous. Many praise the comfort and sound quality, noting features... See more

Price

Users describe positive interactions with price. Many reviewers highlight the affordability and great value... See more

Customer service

Clients share ambiguous opinions on customer service. While some customers praise the professional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love these earbuds however they hit my dumb ears and after hours or listening it get irritated, most likely my ear problem. Sound is good enough and surprisingly clear at low volumes. Next iterations... See more

Rated 4 out of 5 stars

I struggle with ear buds fitting in one of my ears. It's either uncomfortable after a short time or they just sort of squeeze out. I originally settled on finding over-ear headphones, but... See more

Rated 4 out of 5 stars

I love the multi device pairing and that the buds will easily go back and forth between devices. I don't much care for the constant beeps and even though they are lighter than other products, I do ge... See more

Rated 5 out of 5 stars

Order arrived as expected. Headphones are super comfortable. Noise cancellation feature works really well - blocks out annoying sounds, but I can still (just barely) hear if the cat is meowing to ge... See more


Company details

  1. Electronics Company

Written by the company

Sounds Good, Live Good We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create ""Sounds Good"" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!

Incredible Sound Loved By 20 Million+ People

Written by the company

Dear Valued Customer,
As we all work through COVID-19, rest assured soundcore by Anker has taken precautions to provide you with uninterrupted service. Our staff continues fulfilling orders and is available for customer support via normal channels. We remain dedicated to the well being of our customers and staff above all.
Recommended by 10 Grammy-Award Winning Audio Producers
Launched in 2019, our Liberty 2 Pro true-wireless earbuds use unique ACAA driver technology to reproduce music with an expansive soundstage and impeccable depth. Since their release, Liberty 2 Pro have got the seal of approval from 10 Grammy-Winning Audio Producers and have received praise from numerous technology and music publications and influencers.
Incredible Sound Loved By 20 Million+ People
From audiophile true-wireless earbuds to our Spirit workout series of earbuds, over-ear noise canceling headphones, and portable Bluetooth speakers, Soundcore creates audio products to soundtrack all aspects of your life.
Friendly Customer Support
You get lifetime support with your purchases, so whatever the question or problem, reach out to us via email, phone, or live chat and we’ll be ready to help you.

FREE SHIPPING

30-Day Money Back Guarantee

30-Day Money Back Guarantee
soundcore provides a straightforward warranty that is processed in the most hassle-free way possible.

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
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Replied to 31% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Aeroclips

I've been a fan of Soundcore products for a long time, so my expectations for the Aeroclips were already high. Blown away! They're so light and comfortable, and the sound quality is fantastic.

March 11, 2026
Rated 2 out of 5 stars

Causes frustration when you’re trying…

Causes frustration when you’re trying to sleep and frustration is your enemy. There’s evidence that says white noise, interrupts deep sleep, and that was my experience with these headphones as well as issues with battery life and being overly complicated to operate, especially when you’re tired.

March 10, 2026
Rated 5 out of 5 stars

Great Products & Good Service

I love your products and they last forever too. I'll definitely be buying again. I love the very warm and friendly environment you set up with your website and email updates. 10/10

March 9, 2026
Rated 4 out of 5 stars

Pretty goo, but

Some times it does not turn on. and I can't figure out the volume control, if any. But over all a nice device to help you sleep. Glad I bought one.

March 2, 2026
Rated 5 out of 5 stars

I bought a product Aerofit pro 2 model…

I bought a product Aerofit pro 2 model to reduce the number of headphones I need to carry. For work I need a good ANC with decent battery life to last thru atleast 2 hours. I tried the product and it not meet my expectations. So I called the customer service to return and get the refund. The process was smooth as it was within the return window and went well. For that Thank you. But quick feedback on the product.
Design good..
If you can make these last as well as the sport x20s you will have a winner. Good luck. Waiting to see a new version.

March 2, 2026
Rated 5 out of 5 stars

Great value!

Battery life is very good stuff. Very solid product for traveling on business trips. Noise cancelling was sufficient to muffle out loud airplane cabin white noise to the point. I got this on sale for under 50 bucks. This is great value at that price point. The charging case’s large size doesn’t bother me, since I always keep it in my backpack anyway. It was also surprisingly convenient as a stand for watching movies or videos on my iPhone.

February 27, 2026
Rated 5 out of 5 stars

I absolutely love these

I absolutely love these! My husband snores even with his cpap and finally I can sleep! I thought we were going to have go to separate bedrooms and now we don’t. I have even come off sleeping pills!

February 27, 2026

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