SoundImports Reviews 

514
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly and that the items are consistently well packaged for secure transport. Consumers are also extremely happy with the wide selection of quality products and the helpful assistance provided during part selection. Buyers find the online store very detailed and easy to use when searching for specific electronic components. However, some people mentioned occasional shipping delays or minor package damages upon arrival at their homes. A few reviewers also noted that some delivery services can occasionally be problematic or lack proper return documentation features.

What people talk about most

Product

People report positive experiences with product, noting that items arrive quickly and in great condition.... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting exceptionally fast shipping times and... See more

Quality

Customers consistently note positive experiences with quality, highlighting top components that arrive safely... See more

Service

Customers report extremely positive experiences with service, highlighting fast shipment and reliable... See more

Order

Clients share positive opinions on order, highlighting fast delivery and a smooth purchasing process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impressive fast delivery Holland => Norway with UPS. Order placed on tuseday around noon and recieved less than 3 days later. Replacement-driver for 12" subwoofer are now up and running. Thx.

Company replied

Rated 5 out of 5 stars

Had to recap my 30 year old high end home speaker crossovers as the capacitors were way out of spec and some even dead. Their capacitor range is top quality and assistance for replacement selection wa... See more

Rated 5 out of 5 stars

I ordered a minidsp from Soundimports & it arrived at my house in the UK 3 days later via USP. Unfortunately, when I opened the package, one of the inputs was damaged which meant returning it to S... See more

Rated 5 out of 5 stars

Fast service and quality goods. But I also have one complaint, small but very important for me. I chose the DHL shipping method, not knowing that they charge for the service of hiring a customs agent.... See more


Company details

  1. Hi-fi shop

Written by the company

SoundImports is your supplier of DIY audio equipment in Europe. Many products in stock in our warehouse in the Netherlands. Delivered to you with the highest service level possible.


Contact info

4.8

Excellent

TrustScore 5 out of 5

514 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(514)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company from procurement to delivery

My procurement experience with 'Soundimports' was excellent, from placement of order through to Order processing and delivery. I received updates every step of the way together with an extremely efficient delivery service. Can't fault this company and without question, I would definitely purchase again and highly recommend to others.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and communication

I had placed an order over €100, some items were out of stock so gave me the option of sending separately or waiting to shop all together. I opted for waiting and before the restock dates (which were clearly displayed) I no longer needed the order (nearly 3 weeks later) so I requested it be cancelled and was sorted within 24h. Good and clear communication throughout and no hassle.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, ordered some dayton audio drivers which including delivery were just over half the price of others suppliers. Quick delivery and excellent packaging. I will definitely be using them again.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Had a cd player which was not functioning properly but they did their best to help and even gave me a refund for the CD that was stuck inside.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great company, great products.

Great products, arrived as promised. Customer service is great too, they answered my questions the same day, and they were really nice and helpful. My number one store for audio components!

February 20, 2026
Unprompted review

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