Impressive fast delivery Holland => Norway with UPS. Order placed on tuseday around noon and recieved less than 3 days later. Replacement-driver for 12" subwoofer are now up and running. Thx.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had to recap my 30 year old high end home speaker crossovers as the capacitors were way out of spec and some even dead. Their capacitor range is top quality and assistance for replacement selection wa... See more
I ordered a minidsp from Soundimports & it arrived at my house in the UK 3 days later via USP. Unfortunately, when I opened the package, one of the inputs was damaged which meant returning it to S... See more
Fast service and quality goods. But I also have one complaint, small but very important for me. I chose the DHL shipping method, not knowing that they charge for the service of hiring a customs agent.... See more
Company details
Written by the company
SoundImports is your supplier of DIY audio equipment in Europe. Many products in stock in our warehouse in the Netherlands. Delivered to you with the highest service level possible.
Contact info
Netherlands
- www.soundimports.eu
4.8
Excellent
512 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not The Cheapest' But Definitely Not…
Not The Cheapest' But Definitely Not The Most Expensive' Have Things You Want In Stock' So You Don't Have To Wait Weeks For Your Orders To Be Delivered' Friendly Service From This Company' 5*****
July 19, 2025
Unprompted review
Have not received my order
Have not received my order, still waiting for final feedback. Will update rating whenever issue is solved.
July 11, 2025
Unprompted review
Excellent service product arrived well…
Excellent service product arrived well packaged and promptly.The speaker was exactly as described .
Totally recommend
July 10, 2025
Unprompted review
Good service and range of products.
July 9, 2025
Unprompted review
Excellent service and product…
Excellent service and product portfolio!!!
July 9, 2025
Unprompted review
Arrived
Arrived, seems correct and of good quality.
Delivery was expensive and quite slow - €10 and over 1 week for a small package that could have been sent in a letter.
July 3, 2025
Unprompted review
very swift delivery
June 17, 2025
Unprompted review
Excellent customer service
I’m complete novice at DIY audio projects so was in need of help and guidance on what to purchase.
I had contacted a UK based supplier and asked their team for advice and got a blunt reply that was no help at all.
SoundImports however were extremely helpful and suggested the right products at the exact budget for me to purchase. Jan was the legend that helped me out!
Obviously SoundImports will get all of my business from now on.
Thanks Jan!
June 20, 2025
Unprompted review
I haven't received the goods I bought…
I haven't received the goods I bought and not had any communication even after I raised a complaint & investigation
June 9, 2025
Unprompted review
Reply from SoundImports
Dear Alan, thank you for the review and our sincere apologies for the delayed order. We shipped your order in the beginning of June. Unfortunately, the UPS shipment is not going smootless. UPS let us know that this is a regular delay and they expect the parcel to arrive very soon. We wrote you an e-mail containing this information this morning, if you have any further questions, please reply to that e-mail.
^ Gijs - SoundImports
Quality parts from a quality store.
Quick and easy service. Parts arrived well packaged and quicker than expected. Will be ordering again from soundimports.
June 4, 2025
Unprompted review
My Ice Power module made Errors
My Ice Power module made Errors, I wrote to their Customer support. 12 hours later I got a response.
Hi, **** we will send you a new module to replace the one that is faulty.
48 hours later my new module.
Thanks for the great support ´;o)
May 15, 2025
Unprompted review
Good inhouse repair and very good service
I bought a multi channel receiver years ago and had after the warranty period issues with it. Soundimports tried to fix it but the issue remained. I wanted to buy a new one, but since they are very expensive i asked for a solution. So they offered a reasonable discount on a new one. So, very happy with their in house repair service who did what they could, never complained and offered a good discount when buying new replacement.
May 26, 2025
Unprompted review
All good
Products as described. Overseas deliver was excellent - very quick and well packed.
May 31, 2025
Unprompted review
Good website with clear information…
Good website with clear information about products. Good prices and unbelievable super speedy postage
May 29, 2025
Unprompted review
Great product and delivery time!
Great price and delivery time, will shop again!
May 29, 2025
Unprompted review
Complex order delivered quickly
Quite a complex order, but everything delivered safely, and quickly. Much cheaper than importing from the US myself.
May 20, 2025
Unprompted review
Good packaging
Good packaging, fast shipping and delivery. Overall nice experience.
May 12, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.