SoundImports Reviews 

511
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery and secure packaging, ensuring that fragile audio items always arrive promptly and in completely pristine condition. Shoppers also note the top quality of the specialized technical products and appreciate the extremely helpful assistance provided when selecting proper replacements. Though some customers experienced minor issues, certain people noted occasional delivery delays or unexpected complications regarding missing parts upon ordering. Other consumers mentioned incidental damages to individual product boxes, unexpected customs fees, or frustrating difficulties with return logistics and parcel label printing.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing general satisfaction with the wide... See more

Delivery service

Customers report positive experiences with delivery service, frequently highlighting impressive shipping... See more

Service

Consumers find service to be exceptionally positive, praising the fast shipment and prompt dispatch of... See more

Quality

Clients share positive opinions on quality, consistently highlighting great item condition and top quality... See more

Order

Customers consistently note positive experiences with order fulfillment and delivery speeds. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impressive fast delivery Holland => Norway with UPS. Order placed on tuseday around noon and recieved less than 3 days later. Replacement-driver for 12" subwoofer are now up and running. Thx.

Company replied

Rated 5 out of 5 stars

Had to recap my 30 year old high end home speaker crossovers as the capacitors were way out of spec and some even dead. Their capacitor range is top quality and assistance for replacement selection wa... See more

Rated 5 out of 5 stars

I ordered a minidsp from Soundimports & it arrived at my house in the UK 3 days later via USP. Unfortunately, when I opened the package, one of the inputs was damaged which meant returning it to S... See more

Rated 5 out of 5 stars

Fast service and quality goods. But I also have one complaint, small but very important for me. I chose the DHL shipping method, not knowing that they charge for the service of hiring a customs agent.... See more


Company details

  1. Hi-fi shop

Written by the company

SoundImports is your supplier of DIY audio equipment in Europe. Many products in stock in our warehouse in the Netherlands. Delivered to you with the highest service level possible.


Contact info

4.8

Excellent

TrustScore 5 out of 5

511 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(511)

160 reviews in the last 12 months

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Rated 5 out of 5 stars

11,000 kilometers in 4 days

SoundImports are fantastic. Their pricing is very competitive, maybe the lowest. They shipped on the day of ordering and the speaker arrived 4 days later; 11,000k away. Their customer service was very friendly. Great company. As good as I have encountered in over 20 years online.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality products and service.

Excellent description and data for the ARN-165-61/4 Woofer on Website. Cost of good quality Woofers was very reasonable. Received the two well packaged Woofers very promptly from Sound Imports. This enabled me to replace two Eltax Liberty +5 damaged Woofers with great results. The repairs saved the Loudspeaker cabinets from being scrapped. I prefer to repair things where possible rather than throw them away. Thank you for an excellent service !

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent web shop with good filters and search engine

Excellent web shop with good filters and search engine. Very precisely and in detail described and documented products. Very easy ordering and fast delivery. The only complaint is that it is not possible to use multiple gift coupons at once and it is not clearly indicated that shipping is free when a certain order amount is reached, I discovered this by accident, but this will not detract from my rating of 5.

February 16, 2025
Unprompted review

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