4 weeks later still no delivery and same bs excuse me”of we’re waiting for the item to come in stock” So why allow me to buy it and list it as available in the first place?
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I've recently made a number of purchases, the service is very efficient with great customer service.. took the time to help with a few things over the phone, eagerly awaiting delivery of my latest pur... See more
Company replied
Hello source customer service, I wanted to feedback re the most wonderful customer service from Joel, today. He was very professional, friendly and informative. He helped me decid... See more
Company replied
The item ordered was of good quality, though it did take time to put together. It was bought for our Grandson for his birthday, he is extremely happy with it. When we ordered the bike, we were amaze... See more
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Company details
Written by the company
The Source is 100% owned by riders which means you get friendly and honest advice all of the time. Great customer service, 24 hour Live Chat, same day shipping and the best range and prices around help us remain the World's largest BMX retailer.
Contact info
Maunsell Road, TN38 9NN, St Leonards On Sea, United Kingdom
- 01424460943
- www.sourcebmx.com
4.3
Excellent
11K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Great bmx delivered really quick had…
Great bmx delivered really quick had the bike delivered to a different address as it was a Xmas present with no problems. Bike was easy to assemble and really nice and sturdy. Very unique compared to bikes bought from stores my son loves it we have since bought some stunt pegs to match and are easy to fit. Delivery is quick and items are packaged securely.
November 27, 2023
Reply from Source BMX
Thanks Stefanie, please let us know if you need anything else.
Great Service
Great Service. My concerns over delivery were answered quickly by email.
Very helpful through every step of the buying process.
December 27, 2023
Reply from Source BMX
Thanks Garry, see you again!
16” Sunday Blueprint BMX…
After purchasing a 16” Sunday Blueprint bmx for my daughter I was astonished to find a mosquito in between the paint and the clear coat. The pedals that where sent out where also too big for the assemble of the bike so I purchased
some correct sized pedals.
I then contacted Source bmx with pictures of the mosquito, pedals and proof of purchase for the pedals through email. Source bmx where just as shocked about the paint work as I was.
I explained that it was too close to Xmas to send it back and that I have had to put a sticker over it, which does look like it should be standard on the bike.
They offered me a refund for the pedals and 10% in store credit to the value of the bike.
I was very happy with Source bmx’s service they where quick to respond and where apologetic for a quality check error which was more so Sundays error then Source bmx. In all honesty it’s not what you expect from a bmx manufacturer like Sunday.
I was able to purchase some extras for the bike through the in store credit that my daughter wanted beforehand so it worked out. She doesn’t know the mosquito is there and is still very happy with the bike.
Very good service from Source and I will be using them for any other bmxs that are bought for the family.
December 21, 2023
Reply from Source BMX
Thanks for your review and understanding Ashley, I am glad we got everything sorted for you. Please let us know if you need anything else.
Another smooth transaction from source…
Another smooth transaction from source best in the business
December 22, 2023
Reply from Source BMX
Thanks for your review and order!
Fantastic
Cant fault at all. Will be ordering more again soon, cheers guys keep up the good work.
December 24, 2023
Reply from Source BMX
Thanks Dan, see you again!
All around great lads to get bmx parts…
All around great lads to get bmx parts and frames will have to get over to the park someday 😁
December 26, 2023
Reply from Source BMX
Thanks Daniel, enjoy your order dude!
One of my favourite online stores
Great selection of stock and some real unique things for the UK. Service is always excellent and shipping is quick too.
December 26, 2023
Reply from Source BMX
Thanks Rob, see you again!
Faultless
Faultless. I placed my order on the bike I wanted for my son and it arrived in a1 condition promptly, couldn't ask for more. I can't speak on customer service matters as I never needed to call or enquire further.
December 20, 2023
Reply from Source BMX
Thanks for stopping by, enjoy your order!
Great
Easy to order and quick delivery. Great BMX, son loves it. Great price and great quality.
Great !
Would definitely use again.
December 25, 2023
Reply from Source BMX
Thanks for trusting us with your purchase!
Came with a puncture
December 20, 2023
Reply from Source BMX
Thank you for your review Chloe. We're sorry to hear the wheel arrived with a puncture. A member from our team will be in contact shortly to offer assistance.
Reply from Source BMX
Thanks for the support Lee!
Reply from Source BMX
Thanks! Enjoy your order!
Great bike perfect for my 9 year old…
Great bike perfect for my 9 year old who is a keen rider… fast delivery and on time considering it was bought couple of days before Christmas Eve …excellent service
December 20, 2023
Reply from Source BMX
Thanks for your review and order!
Delivery info is great
Delivery info is great, fair prices and selection, however, website is a little glitchy and item photos copy onto other items
December 24, 2023
Reply from Source BMX
Thanks Aiden, let us know if you need anything else.
You don’t twist on 21
Very good service, very helpful know what they are talking about, and they answer the phone . You won’t find anyone better if your buying BMX.
December 19, 2023
Reply from Source BMX
Thanks Derek, see you again soon!
Excellent service
Excellent service! Very informative. Great product at an even greater price! Many thanks will be using again and again!
December 12, 2023
Reply from Source BMX
Thanks for the support Riz!
Perfect
Perfect I had an enquiry on my order and dealt with immediately will order from again 5 stars
December 24, 2023
Reply from Source BMX
Thanks Dev, see you again!
Simply the best BMX store
Simply the best BMX store !
Great parts / great prices ... fast delivery // arrived well packaged !
December 23, 2023
Reply from Source BMX
Thanks for your review, enjoy your order!
Bike is good and was very fast delivery.
December 18, 2023
Reply from Source BMX
Thanks for your review and order!
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