Sousa Law Reviews 

64
TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

The staff at Sousa Law were friendly and professional, particularly Catherine Sousa, and I appreciate the support provided during my case. My concern is with the firm's charging structure. I was ch... See more

Rated 5 out of 5 stars

My conveyancer recommended Sousa Law. From the first contact with reception, the team were friendly and helpful. Tiaarna explained the onboarding process which she made incredibly easy. I then spoke... See more

Rated 5 out of 5 stars

What a great company. Many will give all the talk in advertising, but then completely disappoint you when it comes to the 'goods'. Not so with Sousa Law. From initial online contact to an actual appo... See more

Rated 5 out of 5 stars

I have had the benefit of the fantastic service provided by Sousa Law. All the team are highly professional and provide amazing service. Family Law can be very challenging but the advice and supp... See more

Company details

  1. Lawyer
  2. Legal Services

Information provided by various external sources

Leading firm of solicitors specialising in all areas of family law, wills and probate based Southampton. Experts in Family law: Divorce, Separation, Collaborative Law, Mediation and Children.


Contact info

4.1

Great

TrustScore 4 out of 5

64 reviews

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4.1

All reviews

(64)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Calm, methodical and professional

From my initial phone call enquiry with Kelvin through to the actual consultation with Kim, I can honestly say they are truly wonderful. Everything was straight forward and paperwork easy to navigate. Kelvin instantly gives a Calmness into what can be a very stressful time and Kim takes the time to listen and answer everything in a very profession and comfortable way.

March 22, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service, couldn't recommend enough.

I have recently had an hours consultation with Cathy to discuss my options in an ongoing family issue. She was very good at explaining the options I have. Although I already had an idea of what I want to do it was very beneficial to hear things I hadn't considered which would help the situation. I would have no hesitation in using Sousa Law again in the future if required.

March 3, 2022
Unprompted review
Rated 4 out of 5 stars

I arranged a one hour free consultation…

I arranged a one hour free consultation with trainee solicitor, Alice Palermo, within a free days of my initial enquiry. This was via zoom. Alice was really helpful, answered my queries and gave me all the information I needed at that time. Kelvin, the legal assistant, dealt with my initial enquiry on the phone and was helpful and gave detailed information.

February 21, 2022
Unprompted review
Rated 5 out of 5 stars

I contacted Sousa Law for advice about…

I contacted Sousa Law for advice about a financial order. The service received has been excellent from the free initial consultation through to completion of the process. Alice and everyone on the team at Sousa Law were fantastic.

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing staff, amazing service!

I have used Sousa Law on several occasions and the level of service I received was consistently first rate. The team are lovely and Cathy is great at explaining things in layman's terms to ensure everything is clear. I couldn't recommend them enough if you want to feel your matter is in safe hands and they are working to ensure the best outcome for you.

December 20, 2021
Unprompted review
Rated 1 out of 5 stars

Incompetent from start to finish

Incompetent from start to finish. Purchase of property documents with wrong price and address on. Also asked for deed poll and will to be completed as part of the transaction. Did the deed poll but they still get my name wrong. Utterly useless when dealing with legal queries, you would be better off with advice from the local drunk in the pub.

December 30, 2020
Unprompted review
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Reply from Sousa Law

Sousa Law have not undertaken property work for a number of years and therefore we cannot identify you as a client of the firm, nor that your review is genuine. Should you have been a client of the firm and were unhappy with the service you have received for any reason, please contact the office directly so we can discuss this with you.

Rated 5 out of 5 stars

Cathy Sousa talked me through the…

Cathy Sousa talked me through the various options to instigate divorce proceedings in a caring unhurried professional consultation.I now have a clearer understanding of the various difficulties and pitfalls I may encounter.Thankyou for your invaluable advice.

May 26, 2020
Unprompted review
Rated 5 out of 5 stars

Free consultation that lasted well over…

Free consultation that lasted well over an hour. Lots of really sound advice, no attempt to push us down the litigation route. You can tell they are very experienced which fills you with confidence. What's not to like?

May 5, 2020
Unprompted review
Rated 5 out of 5 stars

Most helpful,unhurried and empathetic, as well as impartial free advice.

I'm in a very distressing and upsetting time with an elderly relative, desperately seeking help and a way forward. Having contacted several solicitors who all wanted heft fees we can't afford at this time, and having virtually exhausted all other avenues of help, Catherine Souza kindly gave me a free over-the-phone consultation. She was not only very kind and helpful as you would expect from a law firm, but she was also a very good listener, allowing me to take time to explain my worries, and allowing me to explain at length the horrible and complex family situation I find myself in. Furthermore, she was knowledgeable about this rare situation, she was positive and she didn't try to 'sell' me her services.

I am so grateful to Souza Law, and to Catherine's staff who were also polite, attentive and helpful. I would definitely use them for any solicitor needs I might need now or in the future.

April 30, 2020
Unprompted review
Rated 5 out of 5 stars

I can highly recommend Cathy for legal…

I can highly recommend Cathy for legal representation. From our initial contact, Cathy was an exceptional listener and provided timely and relevant advice. Keeping the best interests of all parties at heart, Cathy was incredibly supportive. She offers a perfect balance of professionalism, with a noticeable consideration for the emotional nature of a difficult divorce. All of our email, telephone and face to face meetings made me feel more knowledgeable and able to deal with the situation. I thank Cathy and her team for unending support

April 3, 2020
Unprompted review
Rated 5 out of 5 stars

Clear, supportive team

I engaged Sousa Law to help negotiate a parenting agreement with my ex-partner. I found them very supportive throughout, and they gave me a very clear idea of what was happening, as well as advice about my options. I was very pleased with how things were resolved.

February 8, 2020
Unprompted review
Rated 5 out of 5 stars

Sousa Law really help when you need it the most

I have used Sousa Law for two different reasons and both times they have been amazing. They have always been clear and provided the most cost effective solutions with some times advising that the legal fee will mean that some options are not cost effective. I have never felt pressured and they have provide a lot of free advice as well.

January 31, 2020
Unprompted review

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