Southend Airport Car Park Reviews 

241
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

On 14/08/26 I used the Express drop-off parking for less than 2 minutes. Despite this, I have been charged £25. The drop-off area was very confusing and there was no clear signage or guidan... See more

Rated 1 out of 5 stars

I prepaid for drop-off parking approximately two hours or so before I used the service. This was on May 31st. Approximately 6 weeks after that, I received a final demand for £100 for non-payment of... See more

Rated 5 out of 5 stars

The experience at Southend Airport Car parking was great....arrived and met by friendly staff, despite rain and still dark early in the morning. Quick transfer to airport terminal by informative driv... See more

Rated 1 out of 5 stars

I would suggest thinking very carefully before using Southend Airport Car Parks. In the event of flight delays and exiting the car park after the prebooked time it is likely you will not be able to un... See more

Company details

  1. Parking Lot

Information provided by various external sources

SACP is the longest serving car park for Southend Airport. We are also the only off-site car park at Southend that holds the Park Mark award accredited by Essex Police. We take pride in the Park & Ride and Meet & Greet services we offer and will do our utmost to make sure every one of our customers is highly satisfied with our service. We believe that a Happy customer is a repeat customer. We offer a convenient Park and Ride service that is the shortest for a Southend Airport car park, being a 3 - 4 minute transfer mini-bus ride to the main terminal doors, and our mini-buses leave when you want to, so no waiting around. Also to save even more time we offer a Meet and Greet service that is second to none. Have your car waiting for you as you walk out of the terminal and be off home quicker than if you used Southend Airports own onsite Car Park.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

241 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(241)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Utterly shocked at purple parking at…

Utterly shocked at purple parking at Southend airport I returned to my car with a large crack on my windscreen which was not there before because any damage is documented, wrote a complaint form to be told they don’t cover windscreens which it’s utterly shocking because they caused the damage and now havnt got a response stay well clear !!!!

— I’ve had to edit this post from the original so I can reply to south end car parks reply

If you read there reply they keep saying discussion through email blah blahhh after emailing them again after there reply they still do not reply to my emails absolute phoneys !!!

They will ruin your car then just ignore all contact apart from a reply on trustpitot acting like they are a good company !!!

April 9, 2019
Unprompted review
Southend Airport Car Park logo

Reply from Southend Airport Car Park

Thank you for leaving feedback Mr Lynch. As discussed in our email conversations, we do cover windscreens and would pay to repair or replace a windscreen IF the damage was caused by our negligence. Again as mentioned to you in our emails, this large chip point which is where the crack occurred from was not caused whilst parked in our car park. Our staff go no faster than 5 mph in our car park which makes it impossible for a vehicle in front to flick a stone, etc up to cause a crack in a windscreen, our whole car park is tarmac so there is no loose stones to flick up. We do damage checks on every vehicle, but im sure you can appreciate for us to see a chip in a windscreen in the pitch black at 4am is a hard task and sometimes we can miss little bits of damage.
If you would like to discuss this further please email us at: help@southendairportcarpark.co.uk

Rated 5 out of 5 stars

Excellent Service

This is the second time we have used Southend Airport Car Park and can highly recommend them.
The staff are friendly and very efficient.
When we returned from holiday this time our car wouldn't start and I think it was Darren was excellent and helped us get it going again.

April 1, 2019
Unprompted review
Rated 5 out of 5 stars

Great Airport parking.

Have used this car park now a few times and will use again. The team are very friendly and if there’s a problem will always be glad to help.
Yes I would recommend this Airport car park.

March 24, 2019
Unprompted review
Rated 5 out of 5 stars

I have used SACP a few times now on…

I have used SACP a few times now on average 2 or 3 times a year.
They are the best company for service and reliability I have ever encountered. The drivers are always polite and helpful. On my last trip this week I had left my phone in the car and the driver came back to the airport with it within 15 minutes.. I am planning another 2 or 3 trips for later in the year and will not hesitate to use this company again.

February 26, 2019
Unprompted review
Rated 5 out of 5 stars

Setting the Standards.

Very impressed from start to finish. Fast, efficient and highly professional service. This company sets exemplary standards and carries my highest recommendation.

February 15, 2019
Unprompted review
Rated 5 out of 5 stars

Very friendly and impressive.

Very friendly and impressive.
It is the first time we have used Southend Airport (which we thought was excellent) but will definitely use your car park again when we come again.

January 25, 2019
Unprompted review
Rated 4 out of 5 stars

Does the job!

Small but never seems to be full up, can always get parked without booking. Its very open, anyone can just walk through amongst the cars but there is CCTV and usually taxi rank attendants around. 30-second walk and you're in the terminal building, which is perfect. Worth noting everything is flat so you won't struggle with your cases etc!
No alternatives for miles.

December 19, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service, staff were very friendly and helpful, I chose to use there service as I wanted to leave the car in a secure place, were it was not going to get knock by doors with how tight parking spaces are theses days, I just called then 15 minutes before I get there and same on return, the car was ready, definitely will be booking with THEM AGAIN.

November 2, 2018
Unprompted review
Rated 5 out of 5 stars

Airport parking

Airport parking

Efficient , friendly and reliable service at a low price. We had no issues with either the drop off or collection and would definitely recommend.

October 27, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look