Spacemasks Reviews 

546
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, often describing it as life-changing and a source of happiness and relaxation. Many people highlight its effectiveness in soothing tired eyes, easing headaches, and providing comfort for migraines, often aiding sleep. Reviewers appreciate the product's quality, noting its gentle warming properties and the pleasant experience it offers. Customers frequently commend the staff for their caring nature, efficiency, and personal touches. People also highlight the company's charitable contributions and the thoughtful, gift-ready packaging.

What people talk about most

Product

Consumers find the product to be fantastic, with many describing it as an amazing savior for migraines,... See more

Quality

Customers consistently note positive experiences with quality, finding the masks wonderful for chilling tired... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting a staff member as an amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use to buy self heating eye masks from another brand but spacemaks are on a different level. The Jasmine ones warm up almost instantly and stay gently toasty for a solid 15 mins. They've become my f... See more

Rated 5 out of 5 stars

Without a doubt these are life changing little packets of happiness and joy! Got a headache or a migraine? Husband droning on about a new motorbike? Kids getting on your nerves? Unwrap one of these... See more

Rated 5 out of 5 stars

Listen up! You will not find a small business with better products, a bigger heart, or one that adds the most personal of touches by handwriting your messages. Also, Harriet's generosity to PANS PAND... See more

Rated 5 out of 5 stars

Simply the best for soothing furrowed brows and tired eyes. No LEDs or batteries required just delicate scents and warming mini blankets for your eyes. They make fantastic “I’ve been thinking about yo... See more


Company details

  1. Wellness Center

Information provided by various external sources

Spacemasks are new. Brand new. We were created out of a collision of intergalactic material coming explosively together with a little human imagination. A flash of inspiration with an end product. We wanted to find a way to escape the madness of our hectic lifestyles and leave our Worldy problems behind. Space travel seemed a reasonable possibility - new horizons, a clean start, no social media. The cost of astronaut training and 4000 tonnes of rocket fuel made us think out of the box. So we came up with a box. A box of spacemasks in fact. 5 perfectly formed pouches each containing a heavenly Spacemask - capable of whisking you away to a carefree world unpolluted by Earthly distractions. So there you have it. Spacemasks were born.


Contact info

4.9

Excellent

TrustScore 5 out of 5

546 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(546)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A warm & gentle hug from Harriet

Harriet sent me a surprise card filled with her gorgeous face masks when I recently had a shocking diagnosis. I used them on the run up to my surgery as a comforting hug when I couldn’t sleep & afterwards when I needed to rest during the day. They truly are amazing & Harriet is just the most caring soul.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Spacemasks must have mask!

I use them I gift them I love them. I have purchased them for a number of years and will continue to do so! Stressed , headache, toothache , overtired , anxious, travel , they are my go to ! Gentle warming masks in various scents that soothe and relax . Plus Harriet is an absolute gem of a human being the most kindest business woman I know . Try them !

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Life changing packets of happiness

Without a doubt these are life changing little packets of happiness and joy!
Got a headache or a migraine? Husband droning on about a new motorbike? Kids getting on your nerves? Unwrap one of these masks and be transported to a dark, scented world and forget about everything. These are honestly the most amazing saviours when I have a migraine or serious headache. Pop one on, lie down and the warm soothing scent relieves the symptoms and quite often helps me sleep. Available in several scents & colours with amazing charity contributions what’s not to like? Also Harriet the brand owner/force of nature is an absolute delight.

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Baby Shower or Secret Santa Gifts

I always give Spacemasks as a baby shower gift to help new mums whilst in hospital, they’re ideal! Also give out as Secret Santa presents and I use myself when I feel a migraine coming and I need to have lunch time nap to get through the rest of the day! Also big shout out to Harriet for both her insta musings and the gift wrap for the boxes!

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

I love my Spacemasks

I love my Spacemasks. They’re great for headaches and for tired, sore eyes that have had too much screen time. My eyes always feel refreshed and clear after I’ve used one, and I highly recommend them to anyone with tired eyes. They’re great!

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Spacemasks are the perfect solution for…

Spacemasks are the perfect solution for headaches, trouble falling off to sleep, flights, or for just shutting out the world for 20 minutes, they really do work plus Harriet is the best entertainment you will ever find on Instagram.

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

My favourite must have

Have been using spacemasks for years now and there is nothing better to send me off to sleep or help relieve a migraine in my opinion. If there was a score of 10 I would give it. Also Harriet is beyond brilliant in every way so go give her a follow on instagram!

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

I would score over 5 if I could!

I would score over 5 if I could!
My first time in trying a space mask and I will never now be without them, it will be the very first thing I grab when I need to relax, and let go of the day, it soothed the entire area around my eyes, even my eyebrows, sinus area and temples, it really is like a hug ! So so clever Harriet!!! You’ve made many people so happy!

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I had an issue with delivery - no ones fault - just bad luck. Owner Harriet was really responsive and sorted it all out very promptly. So I cant comment on the product (although I gather the masks are fab) but can say customer service was 10/10 - thanks Harriet X

June 3, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed bought a box of space…

Very disappointed bought a box of space masks from jet2 and they barely got warm

December 30, 2024
Unprompted review
Spacemasks logo

Reply from Spacemasks

How unusual. Had the box been damaged, I wonder? Do please drop us an email. Contact details are on the box. Always better to sort these things out that way. Thank you.

Rated 5 out of 5 stars

I don’t normally leave reviews but…

I don’t normally leave reviews but after having this mask for a year and finally using it today it’s a brilliant product! Heated up within minutes and i felt so relaxed. The false reviews for the other company who have a similar name should be removed. I am off to order a full pack

July 7, 2024
Unprompted review
Rated 1 out of 5 stars

Really disappointed with my recent…

I am disappointed with my recent purchase from Spacemask. As a loyal customer since 2022, I have always been satisfied with the Jasmine perfumed Spacemasks. However, my latest order was unsatisfactory.

The batch I received had no fragrance whatsoever, despite being purchased at a premium price. The absence of the signature Jasmine scent was extremely disappointing and detracted from the overall experience.

Additionally, I have contacted Spacemask 10 days ago with my feedback but have received no response. The lack of communication and resolution is frustrating.

June 19, 2024
Unprompted review
Spacemasks logo

Reply from Spacemasks

Very sad to read this, Christina. Please can you resend your email as we have searched for it but been unable to find it. Thank you. Harriet (founder) x sales@spacemasks.com

Rated 5 out of 5 stars

I love space masks

I love space masks. Self care and 20 mins of my own time . Worth every penny . Always great service from Harriet . She often goes that extra mile .

March 25, 2024

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