Rita Snead at the front desk - she always goes above and beyond to make me and my guests feel welcome and taken care of.
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Zach and Ayari are both WONDERFUL! Anytime I have a question, concern, or need something they are both are willing to help. SPACES is always a clean, professional environment as well. I appreciate bei... See more
We really appreciate the team that we work with at Spaces. They've been very accomodating and responsive as our needs have evolved. The facility operations are great. Very reliable and professional... See more
Revolving door of staff. Empty environment and overpriced. Unethical business practices. Avoid. Update: again, please see response from Spaces completely unaccountable for their team’s f... See more
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Company details
Written by the company
Spaces is a full service, creative working environment with a unique entrepreneurial spirit, where ideas develop, businesses build and relationships evolve.
Contact info
307 West Tremont Avenue, Suite 200, 28203, Charlotte, NC, United States
- 8888669799
3.7
Average
4 reviews
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Rita Snead at the front desk
Rita Snead at the front desk - she always goes above and beyond to make me and my guests feel welcome and taken care of.
January 10, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Revolving door of staff
Revolving door of staff. Empty environment and overpriced. Unethical business practices. Avoid.
Update: again, please see response from Spaces completely unaccountable for their team’s failing and turnover during the renewal cycle.
Additionally, according to Spaces, their app governs the contract (not their people, not emails), yet interestingly there is no in-app notification or push notification or otherwise.
This “technology” landlord spams you a couple times a week for a year and then sends a renewal notice from the same account that spams you all year. Then Spaces pretends that it’s impossible to know if their tenants have her have not opened an email. no return phone call to discuss the renewal from their team. No process to call or text you or give you an app notification or send you mail to make sure that they properly providing you notice. Only subterfuge.
It’s a joke and deliberate, and instead of taking accountability and having a proper discussion around an extension Spaces team doesn’t care and is jamming our business. Avoid.
Lorraine, I have had more “service” from you on this platform than your team otherwise — think about that. You know how to get a hold of me and do the right thing.
May 18, 2025
Unprompted review
Reply from Spaces - 307 West Tremont Avenue
Hi Andreas,
Thank you for sharing your thoughts about turnover of employees. The Community Manager in your Spaces location was promoted and we will ensure a smooth transition during this period.
I have asked the line manager of your Spaces location and was informed that you’ve missed the renewal reminders. We take renewals very seriously and take great care in communicating how the process works.
Our communications were sent to the email address we have on file. We invite you to check your online account (myspacesworks.com) and ensure your information is up to date. A written confirmation was also sent on 2 March 2025 when your agreement was renewed.
Please understand that we need to receive advanced warning should you wish to end an agreement with us. We’ve received a request for termination only on 22 May 2025 which was confirmed by email.
Your current agreement will expire on 31 May 2026. We partner with our customers to help them run and grow their business, but we also have a business to run and cannot cancel an agreement earlier than its end date.
Your Community team is your main point of contact and is available to answer any questions you may have, please feel free to contact them. Alternatively, you can email me at lorraine.brule@spacesworks.com.
Thank you,
Lorraine Brule
Global Customer Service at Spaces
SPACES is the best!
Zach and Ayari are both WONDERFUL! Anytime I have a question, concern, or need something they are both are willing to help. SPACES is always a clean, professional environment as well. I appreciate being able to work in such a nice place.
November 7, 2024
Great team at Spaces South End
We really appreciate the team that we work with at Spaces. They've been very accomodating and responsive as our needs have evolved. The facility operations are great. Very reliable and professional.
May 10, 2024
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