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See what reviewers are saying

Rated 1 out of 5 stars

I never received my order, worst of all I had no response to my emails or text messages. The websites now been shut down, but they should communicate and provide refunds. I’ve disputed with my card... See more

Rated 1 out of 5 stars

I've ordered from this store twice before with no issues but, like the other recent reviewers, I've not received my order. My emails were ignored. I texted the number given on responses here and was t... See more

Rated 5 out of 5 stars

My nephews loved these prints. This seller provides excellent customer service. I initially received the pictures without the quotes. When I notified Sparkletots of the error I received replacements v... See more

Rated 5 out of 5 stars

Aimee created fantastic high quality work with these items of personalised children’s clothing which arrived quickly. I bought these as a gift for an old friend who’s wife had their second child recen... See more

Company details

  1. Baby Clothing Store
  2. Baby Store
  3. Children's Clothing Store
  4. Children's Store
  5. Custom T-Shirt Store
  6. Print Shop

Written by the company

Sparkle Tots is home to personalised clothing and gifts for children and babies.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

281 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Wonderful set.

I ordered t-shirt for my granddaughter and little romper for my grandson to be.
Set arrival quick and it is good quality.
My son and daughter in law really love them.
I am happy with my purchase.

January 20, 2024
Unprompted review
Sparkletots logo

Reply from Sparkletots

Thank you x

Rated 2 out of 5 stars

Never came

Never came. Ordered as a Christmas present on 3rd December. Due to be delivered before 13th. Wrote to follow up on 14th and was told it would be sent next day delivery that weekend and here before Christmas: Obviously hadn’t even been dispatched as my order was cancelled on 24th without me asking for it to be or being told it was. I did get a refund hence the 2 stars. But still not good service.

December 24, 2023
Unprompted review
Rated 1 out of 5 stars

Bag not received ordered on 6 December…

Bag not received ordered on 6 December very slow replying to emails and said due to stock issues and Royal Mail it’s delayed it but assuming I have received it now, which I haven’t.
Requested refund but no reply yet.

December 6, 2022
Unprompted review
Sparkletots logo

Reply from Sparkletots

Hello Sharon,
Sorry your order has not arrived. We have been closed over Christmas/New year. I have checked my emails but struggling to find any from yourself. I have processed and posted another order today. I will send the tracking details across.
Thank you and sorry for the inconvenience.

Rated 5 out of 5 stars

Ordering my bracelet from Sparkletots…

Ordering my bracelet from Sparkletots was easy and there was a good choice of colours and designs. My order arrived on time and was well packaged. The bracelet was exactly as was shown on the website and of very good quality. I was pleased with my purchase and so was my Grandaughter

July 4, 2022
Rated 5 out of 5 stars

The 2 shirts were a gift we were all…

The 2 shirts were a gift we were all very happy with the items we received. The shipping tracking number wasnt accurate. We received it in the USA quicker than the tracking number website listed it on their site. We were very pleased with the quality of the shirts as well as the turn around time to receive it. Thank you!

May 23, 2022
Unprompted review
Rated 4 out of 5 stars

Great outfit, size up of in-between sizes

I really liked this outfit on my little one year old. I think the only thing was that when the tutu was on her, you couldn't see the number that she was turning. Other than that, the fit was a little tight so if you are in-between sizes, size up.

May 8, 2022
Rated 3 out of 5 stars

Good quality T-shirts but I did have to…

Good quality T-shirts but I did have to email them to chase up my order and also one of the T-shirts I’d ordered arrived with the wrong colour writing on, I did email them to let them know and that I was willing to keep it as I didn’t want to risk ordering another one & it possibly not arriving in time. They did reply but there was no proper apology for the error or any offer of any future discount as compensation.

April 18, 2022
Sparkletots logo

Reply from Sparkletots

Hello Mary, I am very sorry that you received the wrong colour writing. I have just returned from my holiday and have not been here to run things. Can you please pop me an email and I will be sure to send you a code with some discount or a replacement t-shirt. Thank-you Aimee

Rated 5 out of 5 stars

Amazing service and product!

Amazing service received my personalised goods within days of ordering. Great quality product too! I emailed them with the personalisation that I wanted and I got a reply within the hour acknowledging my email. Would highly recommend and will be using again for sure!

March 29, 2022
Sparkletots logo

Reply from Sparkletots

Thank you :)

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