Sparkletots Reviews 

281
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I never received my order, worst of all I had no response to my emails or text messages. The websites now been shut down, but they should communicate and provide refunds. I’ve disputed with my card... See more

Rated 1 out of 5 stars

I've ordered from this store twice before with no issues but, like the other recent reviewers, I've not received my order. My emails were ignored. I texted the number given on responses here and was t... See more

Rated 5 out of 5 stars

My nephews loved these prints. This seller provides excellent customer service. I initially received the pictures without the quotes. When I notified Sparkletots of the error I received replacements v... See more

Rated 5 out of 5 stars

Aimee created fantastic high quality work with these items of personalised children’s clothing which arrived quickly. I bought these as a gift for an old friend who’s wife had their second child recen... See more

Company details

  1. Baby Clothing Store
  2. Baby Store
  3. Children's Clothing Store
  4. Children's Store
  5. Custom T-Shirt Store
  6. Print Shop

Written by the company

Sparkle Tots is home to personalised clothing and gifts for children and babies.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

281 reviews

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No recent history of asking for reviews

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2.5

All reviews

(281)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

The quality is not as shown on the…

The quality is not as shown on the pictures. There was no glitter on the t-shirt

March 2, 2022
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Reply from Sparkletots

Hello Arin, Sorry that there was no glitter on your t-shirt. Can you please pop me an email and we can either issue you a part-refund or offer some discount on another purchase. Many thanks Aimee

Rated 5 out of 5 stars

Very easy to order exactly what you…

Very easy to order exactly what you want by selecting products you want and size! My little one was so happy wearing the outfit, beautifully made and really good quality even after washing! Would definitely recommend personalised clothing from this lady x

January 26, 2022
Unprompted review
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Reply from Sparkletots

Thank you :)

Rated 5 out of 5 stars

Happy customer

Good quality
Beautiful print
Very quick turn around
Responded quickly when I message
Can't fault the service or product at all

January 18, 2022
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Reply from Sparkletots

Thank you :)

Rated 5 out of 5 stars

The item is absolutely beautiful

The item is absolutely beautiful, made my daughters birthday! The seller ensured it arrived in time for my daughters birthday party, and kept me informed throughout. Can’t thank her enough! xo

January 5, 2022
Unprompted review
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Reply from Sparkletots

Thank-you so much. I am glad it arrived in time for your daughters party. Aimee x

Rated 5 out of 5 stars

Ordered the perfect outfit for my…

Ordered the perfect outfit for my daughters 1st birthday! Great fit for my little lady in size 9-12 months. She looked so 🥰 Super fast delivery. Can’t thank the seller enough! 5 stars ❤️

January 5, 2022
Unprompted review
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Reply from Sparkletots

Thank-you so much. Aimee x

Rated 1 out of 5 stars

Order cancelled over 20days after order placed

Ordered before xmas and got a email notification just before Christmas (a few days after order) to state they was closing down and wouldn't be processing my order until after xmas. This was convenient as this left me little time to order with someone else for xmas so i left the order and let my partner know their present was going to be late. Xmas came, new year came and nothing and then 5th of Jan and after me chasing I received an email to say they had cancelled my order. Now after I emailed them saying that I would report them they are now saying to reorder as they can now fulfil my order only 24hrs after cancelling.

January 5, 2022
Unprompted review
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Reply from Sparkletots

We had a message on our website before Christmas to say we were closed for Christmas. They placed the order after our Christmas closure. When we started back to work this week we had been told the supplies we needed to process the order were delayed and so we proceeded to cancel the order as I did not want the customer waiting any longer. The supplies we needed to process the order arrived in the very next day after we had cancelled the order. The customer received a full refund and an apology.

Rated 1 out of 5 stars

Delivery didn’t arrive & non-responsive

Order has still not arrived three weeks after I ordered it. My daughter’s birthday was yesterday so I’ve no use for the order anymore. I even emailed two weeks ago to follow up and got no response. Do not order from them!
Website says international orders take an average of 1-2 weeks. It’s been 3 weeks and I’m still awaiting the package

December 30, 2021
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Reply from Sparkletots

Hello, Sorry for the delay responding to your email. We have took 2 weeks off work over Christmas. This information is on our website. I can see your order was dispatched on the 16th of December. 4 working days after ordering. The estimated time for international deliveries is 7-11 working days and with the bank holidays over Christmas - this is currently 9 delivery days since posting. Hopefully the order will arrive in the next couple of days. Kind regards Aimee

Rated 5 out of 5 stars

My daughter was so happy with her jo ho…

My daughter was so happy with her jo ho dress it was good quality and exactly what I wanted for her the delivery was so fast aswell I will definitely be ordering from here again 😃

December 13, 2021
Unprompted review
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Reply from Sparkletots

Thank-you so much. Aimee x

Rated 5 out of 5 stars

Peppa pig customised t-shirt

I bought a customised T-shirt for my daughter’s 3rd Birthday and I just love It. It’s great quality, beautiful and sparkling. I highly recommend It.

December 9, 2021
Unprompted review
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Reply from Sparkletots

Thank-you so much. Aimee x

Rated 5 out of 5 stars

I bought two garments for a 1st Birthday

I bought a vest and babygrow for my baby’s first birthday. I received it within good time and it is such good quality prints, I am so happy with them. I found the website a little tricky to manoeuvre but I managed to get there in the end.

December 6, 2021
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Reply from Sparkletots

Thank-you so much. Aimee x

Rated 5 out of 5 stars

Lovely item arrived on time and…

Lovely item arrived on time and personalisation was lovely too! Sizing a little big but still did the job! thank you! would order again!

December 6, 2021
Unprompted review
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Reply from Sparkletots

Thank-you so much. Aimee x

Rated 5 out of 5 stars

Really lovely item

Really lovely item, well packaged and prompt delivery.

November 17, 2021
Unprompted review
Sparkletots logo

Reply from Sparkletots

Thank-you so much. Aimee x

Rated 5 out of 5 stars

Personalised Top

I ordered a personalised top for my daughter's 2nd birthday the designs are lovely and service is fast and very good. I have always found the staff to be very helpful will definitely order again.

November 16, 2021
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Reply from Sparkletots

Thank-you so much. Aimee x

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