This was the second car I’ve bought from here and once again it was a great buying experience. The salesman gave us enough time alone to view the car and we had free rein on the test drive and went wh... See more
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Sparshatts Group is a well-established car dealer based in Hampshire, with used car sites in Southampton and Portsmouth. With many years of experience in the motor trade, we have built a strong reputation for supplying quality vehicles and delivering a reliable, customer-focused service. We offer a wide, carefully selected range of vehicles to suit a variety of needs, with customers travelling from Southampton, Bournemouth, Basingstoke, Portsmouth, Andover, Salisbury, Romsey and further afield. In addition to vehicle sales, we also offer servicing and MOTs at very competitive rates, helping customers maintain their vehicles with confidence. Our focus is on providing excellent value for money alongside a straightforward and transparent car-buying experience. We take customer service seriously and actively encourage feedback, using it to continuously improve and maintain high standards across all areas of the business.
79 Bridge Road, SO31 7ZE, Park Gate, United Kingdom
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The guys were honest and helpful regarding vehicle details and sale conditions. The purchase was conditional, and they fulfilled all their promises.
I am a Happy Customer.

Reply from Sparshatts Group
We bought an Mitsubishi Mitsubishi Outlander PHEV from Sparshatts Group of Havant in Feb 2024. Jim was very welcoming, professional, knowledgeable and transparent.
Jim made sure the car was charged and cleaned before we got there to test drive and pick it up.
The handover was easy and quick and few months in there are no complaints whatsoever. The car is just as described and we are very happy with it.

Reply from Sparshatts Group
Good and thoughtful service and helpful in the whole buying process.

Reply from Sparshatts Group
Joe was very nice, friendly and informative. We did not feel under any pressure and he was able to answer all our questions. Would definitely buy from Sparshatts again.
Professional staff no pressure sale good knowledge of the vehicle and process. Good communication pre and post sale. Very happy with my purchase and experience. Thank you

Reply from Sparshatts Group
Greg and the team were very responsive, and collectively we didn’t waste any time when discussing PX, which was appreciated.
The car was as described, a couple of weeks in, I have no complaints. Easy to discuss the extra warranty, which fit my particular needs.
Greg was unfortunately taken ill as handover, but Zane picked it up and ensured a smooth handover, which was appreciated.
The handover was really quick and easy, the car was as described

Reply from Sparshatts Group
Great, quick and easy service, car lovely and clean on pick up, Andy very helpful and knowledgeable. Loving my new car, thank you for your help

Reply from Sparshatts Group
I recently purchased a car from sparshatts Group, I saw the car online made a few enquiries and it was delivered to my home Hassle free, I did have a small problem with the car which was dealt with straight away it's good to have that peace of mind,Thank you and I wouldn't hesitate to recommend you to friends and family.

Reply from Sparshatts Group
Wasn’t hassled by anyone - calm, friendly service with no pressure felt.
Approachable team.
Everything was easy and painless to complete .
Very happy and would recommend.

Reply from Sparshatts Group
The service I received from Richard was second to nun.
He was very helpful, knowledgeable and not pushy in any way.
The car looked amazing when driven out of the showroom.
Thank you all.
Having paid a small deposit to reserve a car, we visited the showroom the following day and everything was ready for us. After a test drive we bought the car, a four year old Škoda Octavia which was in superb condition. Our sales assistant Andy was helpful and polite throughout. Warranty etc clearly explained. Many thanks indeed.

Reply from Sparshatts Group
We ordered a car through a third party and were directed to Sparshatts in Southampton, great choice and good communication throughout. We dealt with Jason who went above and beyond for us when picking up our new car, even picked us up from the train station bless him! Oh and lovely cuppa whilst sorting the paperwork!
The company is straightforward and very helpful. I had a great Audi Q3 from them that drive very well and great 👍 👌

Reply from Sparshatts Group
My experience with Sparshatts was excellent from start to finish very knowledgeable sales man that even saved me £800 on my car insurance!
Great warranty package.
Thank you

Reply from Sparshatts Group
Brilliant service always kept well informed friendly staff and very helpful would strongly recommend this garage Richard and Jim were very helpful
Richard was helpful and friendly. No pressure in making decision and whole process was quick and easy.
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