Spartanoutlet Reviews 98

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Spent £570 on a refurbished HP Laptop, only to find out it won't work without the power supply being attached. The battery is U/S. Spoke to Spartan who said the battery isn't part of the warranty, so... See more

Company replied

Rated 2 out of 5 stars

The items bought replacements for hot water bottles came without covers also more scratches for a refurbished product than I expected. The problem is finding covers they get to hot to be used without... See more

Rated 1 out of 5 stars

The item received was damaged on arrival. The shop refused to refund or send a replacement without receiving the damaged item back, which was delayed for over a week. Four days after the damaged item... See more

Company replied

Rated 5 out of 5 stars

I used the roam headphones to tryout bluetooth, which I have never used before, and i am not impressed, they work, and thats where the good stuff ends, first, there is the faff of connecting them, the... See more

Company details

  1. Electronics Store

Written by the company

Spartan Outlet brings you the best online deals for new and refurbished Technology. Our expertise in refurbishing technology, together with our extensive reverse logistics and returns handling we do for many well known retailers and online sellers, means we get access to amazing deals where we can bring huge saving straight to you.


Contact info

2.0

Poor

TrustScore 2 out of 5

98 reviews

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Rated 4 out of 5 stars

This company are actually pretty great

This company are actually pretty great! Honest, reliable and good products, used them a few times - only issue is they use DHL as a delivery company who failed to deliver the product when agreed hence loosing me the contract of supplying and setting up the machine for one of my clients.

November 26, 2018
Unprompted review
Rated 5 out of 5 stars

I was looking for a Dell OptiPlex 3010

I was looking for a Dell OptiPlex 3010. They came up with the best price. I have to be honest was a bit apprehensive given the PC was listed as used in new condition (that never has done good for me) and it had to travel to another continent. Called them and they were very nice and helpful readily sent me the picture of the desktop. The delivery arrived in less than 24 hours (14 hours to be exact!) and the desktop looked exactly like new packaged in a safe outer box and worked like magic and has not had a single issue in the last 7 weeks of use. The company is very professional and I will 100% be using them again for all my future purchases

November 23, 2018
Unprompted review
Rated 1 out of 5 stars

Damage item, refusing to refund

The item received was damaged on arrival. The shop refused to refund or send a replacement without receiving the damaged item back, which was delayed for over a week. Four days after the damaged item was picked up there is still no communication and no refund. Extremely poor service, will never use them again.

November 17, 2018
Unprompted review
Spartanoutlet logo

Reply from Spartanoutlet

This is a totally incorrect and unjust review. Parcel was damaged in Transit and we have gone through all the correct procedures as per our terms. We also attempted to collect this item numerous times and buyer has not been available to pick up. Now the item is with DHL, we are going through their damage/compensation process as they have the parcel, not us. Until we receive the outcome of the investigation we cannot conclude matters.

Rated 3 out of 5 stars

As of now i have had a few things off…

As of now i have had a few things off Spartan and been happy but when i received a second user laptop the battery was unless on contact with the company told me it was a new battery it was not and when o email back no help what so ever

October 25, 2018
Unprompted review
Spartanoutlet logo

Reply from Spartanoutlet

Hi and thank you for your review. We have checked all of our systems and cannot find your email to us about this issue. Could you kindly forward the original email to us again at sales@spartanoutlet.com so we can investigate please?

Rated 5 out of 5 stars

Refurbished base unit.

Ordered refurbished base unit. came quickly, well packaged. Free wifi dongle included. worked straight out the box with clean w10 installed, just needed to run updates. Anti virus also installed. cant fault it. recommended.

October 12, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service from SpartanOutlet

I have used SpartanOutlet several times and had great experiences each time. I have purchased software and refurbished machines. They have provided invaluable information/after sales whenever I have needed them an have knowledgeable technicians. Will continue to use again and again.

October 1, 2018
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, good quality, service & price. Have used before and will do so again.

June 27, 2018
Unprompted review
Rated 5 out of 5 stars

Great, quick service.

Great work. The windows on my laptop had not yet been activated and after a quick phone call everything was sorted out within minutes. Great quick service.

June 25, 2018
Unprompted review
Rated 5 out of 5 stars

I used the roam headphones to tryout…

I used the roam headphones to tryout bluetooth, which I have never used before, and i am not impressed, they work, and thats where the good stuff ends, first, there is the faff of connecting them, they also cut the sound from the tv completely, second, there is a constant sound of a heavy downpour of rain from the right speaker, which is most audible during quiet passages. the five stars i have given relate to the company, not the product. these headphones are a definite don`t buy.

May 16, 2018
Unprompted review
Rated 5 out of 5 stars

great prices, great service

great prices, prompt delivery by Spartanoutlet as usual.
I am absolutely delighted by my refurbished Widows 10 machine
at a fantastic bargain price

May 15, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent company to buy from.

Quick delivery being kept informed all the time the item i purchased very pleased with it so yes a very good company to deal with, I have used in the past and will use in the future.

April 10, 2018
Unprompted review

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