First time there. Pleasantly surprised. Everything run very smoothly. Plenty to occupy us. Lovely bar and relaxation area. Good views of the race tracks from many extremely comfy spots. Especially li... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The reason I gave 4 stars was because I had trouble in booking the treatment as I didn’t wanted to pay the £10 cancellation fee and the system didn’t let me to pay I was disappointed called the hote... See more
The Crown Plaza at Victoria Docks was great - especially the hotel staff in the bar and restaurant who couldn't do enough to serve us. However I've only given 4 stars because we had huge problems on... See more
Company replied
Lovely treatments and afternoon tea. My only issue they do not have robes for people who are tall and a size 18 small robe that didnt fit ruined my experiencd
Company replied
Company details
Written by the company
The leading central reservations & advice service for UK spas. Our easy to use website helps you to quickly find your perfect spa experience combined with our best price guarantee you can be confident of the BEST prices booking with us.
Find your indulgence with SpaSeekers
Written by the company
- Best Price Guarantee on UK wide spa experiences
- Choose from our nationwide selection of spa experiences including: Spa Day & Breaks, Deals & Gift Vouchers
- Spa Gift Vouchers from just £25
- Redeemable UK wide at around 500 locations
- Award winning customer service
- Free impartial advice & booking service
- Specialists in group bookings
- Book online or by phone
- Instant gift vouchers from £25
Contact info
4 Villiers Court, Copse Drive, Meriden Business Park, CV5 9RN, Coventry, United Kingdom
- www.spaseekers.com
4.3
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from SpaSeekers.com
Hi Malcolm,
Thank you so much for your lovely feedback! We’re delighted to hear that you found everything quick and easy, and that you got great value for money too.
We hope you have a fab spa experience and would love to welcome you back again soon!
Billie @ SpaSeekers💜
Good value for money
August 30, 2026
Unprompted review
Reply from SpaSeekers.com
Hi Estefania,
Thanks for your lovely review! We're delgithed to hear that you found a good value for money deal via our website!
We're looking forward to welcoming you back to SpaSeekers for your next expereince.
Billie @ SpaSeekers💜
Good site
Good site , easy to use and simple to read only downfall which I am not sure if its spa seekers or the grand the deal didn't mention there was set morning sessions and on purchasing these would be allocated per person.
August 28, 2026
Reply from SpaSeekers.com
Hi Andrew,
Thank you so much for your lovely feedback! We’re really pleased to hear that you found our website easy to use and the information simple to read.
We look forward to welcoming you back to SpaSeeekrs for your next experience.
Billie @ SpaSeekers💜
Reply from SpaSeekers.com
Hi Darren,
Thanks for your lovely review! We're delighted to hear that you found the booking process easy and straightforward.
We hope you had a fab spa experience and would love to welcome you back again soon!
Billie @ SpaSeekers💜
Booked through spaseekers as a treat…
Booked through spaseekers as a treat during our 30th anniversary holiday. Booking was later cancelled by the hotel saying they were full. I informed spaseekers straight away but my payment was still taken. I had to make a further phone call and then a very helpful lady actioned the refund. The most disappointing part was that we didn't get the spa day.
August 26, 2026
Reply from SpaSeekers.com
Hi Hayley,
Thank you for taking the time to leave your review. We are so sorry to read about your experience and completely understand how frustrating this must have been, especially for your 30th anniversary.
This certainly isn't the level of service we aim to provide. From what you've described, it appears the spa's availability may not have been updated correctly before accepting live bookings, resulting in a reservation being confirmed when the spa was unfortunately unable to accommodate it. While this is extremely rare, we completely appreciate how disappointing this must have been.
We're glad to hear that our team were able to help and action your request of a refund.
We hope we have the opportunity to help you plan a much more enjoyable experience in the future.
Thank you, Billie @SpaSeekers 💜
Reply from SpaSeekers.com
Hi Karen,
Thanks for your lovely review. We're delighted to hear that you were able to secure your booking easily!
We’d love to welcome you back for another spa experience soon!
Billie @SpaSeekers💜
Easy to use ordering system
Easy to use ordering system and e-voucher was delivered to recipient's email on her birthday. Excellent!
August 25, 2026
Reply from SpaSeekers.com
Hi Mrs J Porter,
Thank you so much for your fantastic review! We’re delighted to hear that you found our ordering system so easy to use and that the e-voucher arrived safely in time for the recipient’s birthday.
We hope to wlecome you back to SpaSeekers soon!
Billie @SpaSeekers 💜
Great options and easy to use website…
Great options and easy to use website for the booking process
August 28, 2026
Reply from SpaSeekers.com
Hi Charlotte,
Thank you for your lovely feedback! We’re delighted to hear that you found our website easy to navigate and enjoyed the wide range of choices available.
We’d love to welcome you back for another spa experience soon!
Billie @SpaSeekers💜
Reply from SpaSeekers.com
Hi Elizabeth,
Thanks for your fab review! We're delighted to hear you found it easy to complete your booking.
We look forward to welcoming you back to book your next experience when you're ready!
Billie @SpaSeekers 💜
Reply from SpaSeekers.com
Hi Carly,
Thanks for your fab review. We’re really pleased to hear that you found our website so easy to use.
We’d love to welcome you back for another spa experience soon!
Billie @SpaSeekers 💜
Reply from SpaSeekers.com
Hi Erika,
Thanks for your lovely review! We’re delighted to hear that our call centre team was so helpful and accommodating.
We’ll be sure to share your kind words with the team.
Billie @SpaSeekers💜
Reply from SpaSeekers.com
Hi Tracy,
Thank you for your lovely review! We’re really pleased to hear that you found booking with us so easy and, even better, that you managed to secure a great price!
We hope you have a fab spa experience and would love to welcome you back again soon!
Billie @ SpaSeekers💜
Reply from SpaSeekers.com
Hi MSSALLYROBERTS,
Thanks for the lovely review! So glad the team could get everything sorted quickly for you.
We hope you have a fab spa experience and would love to welcome you back again soon!
Billie @ SpaSeekers💜
Easily
Easily.
I was able to call the spar and make some changes which were done without any hustle
August 25, 2026
Reply from SpaSeekers.com
Hi Beanca,
Thanks for your great review!
We hope you had a fab spa experience and would love to welcome you back again soon!
Billie @ SpaSeekers💜
Easy to use
I found the booking experience very easy to follow and found definitely use this service again and again.
August 24, 2026
Reply from SpaSeekers.com
Hi DW,
Thank you for your lovely feedback! We’re really pleased to hear that you found the booking process so easy to follow.
We’ll look forward to welcoming you back for the next one! ✨
Billie @SpaSeekers💜
I dealt with a lovely lady called Faye…
I dealt with a lovely lady called Faye and she had fantastic customer service. Faye Found me a great deal and I had the best time at the spa in Manchester. Overall was so very pleased I’ll be using Spa Seekers again 100%.
Thank you Faye For creating a lovely time from start to finish :-)
Nicole
August 25, 2026
Unprompted review
Reply from SpaSeekers.com
Hi Nicole,
Thanks so much for the lovely review! Great to hear the package was just what you were looking for and Faye made the whole booking experience such an easy one.
We really appreciate the recommendation and would love to welcome you back again soon!
Billie @SpaSeekers💜
Reply from SpaSeekers.com
Hi Christine,
We’re delighted to hear that you found our website easy to navigate and enjoyed the wide range of choices available.
We really appreciate you taking the time to share your experience and hope to help you find another great experience with us soon!
Billie @ SpaSeekers💜
Very easy to use system
Very easy to use system. Fast booking, and speedy confirmation on everything. Impressed.
August 27, 2026
Reply from SpaSeekers.com
Hi Les,
Thank you so much for your lovely feedback! We’re delighted to hear that you found our system easy to use and that your booking and confirmation were quick and straightforward.
We hope you have a fab spa experience and would love to welcome you back again soon!
Billie @ SpaSeekers💜
straightforward site
It's a very simple and straightforward site to use. I've used it many times over the years but this time it was the easiest ever.
August 23, 2026
Reply from SpaSeekers.com
Hi Fiona,
Thanks so much for the fab review!
We love hearing that you find booking your spa escapes with us easy, with plenty of offers to choose from and everything nice and clear along the way. That's what we are aiming for.
Thanks for continuing to book with us, we’ll look forward to welcoming you back for the next one! ✨
Billie @SpaSeekers💜
Talking to a human being on the phone…
Talking to a human being on the phone made the whole experience easy and quick. The operative was friendly, knowledgeable and very helpful.
August 22, 2026
Reply from SpaSeekers.com
Hi Donna,
Thanks for the lovely review! So glad the team could get everything sorted quickly for you.
We hope you had a fab spa experience and would love to welcome you back again soon!
Billie @ SpaSeekers💜
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