Specialist Vehicles Reviews 118

They had a car I wanted and did a good trade in on mine. No pressure sales who have a lot of knowledge about their cars and very helpful. Glad we bought from them and would be happy to buy from them again.

All the team especially Oakley were outstanding.
Great service and they went beyond requirements.
Well done
Monty

Oakley and the service team have done a first rate job on servicing both gear box and an intermediate engine service for my my Jaguar XF-S. First rate service from start to finish, competitive pricing and excellent communication. Will definitely use their services in the future.

What a place this is!!! Car failed on a rear shock at another garage but couldn’t do the work. Phoned these guys in a wim and it paid off massively. Oakley had the shock delivered and fitted within 2 hours(Hero). As professional as they come. Will certainly be using these for everything from now on can’t recommend them enough!

Extremely pleased with the service provided by Tom and Elliot, these guys are professionals at what they do. Done a deal with a lovely Range Rover and part exchanged my car in and was given a great price for mine. Highly recommended will definitely be using these guys again even when I’m from London.

Amazing first class service went over and beyond to help us out with our Bentley as we were staying at a local hotel and had a oil light come on .The gentlemen was very professional and dealt with it quickly so we could enjoy our day.Would definitely have no hesitation in recommending them

Had my car two years now, and the thing that really stands out for me is the ongoing excellence in service.

MOT, servicing and even a simple bulb change, polite, friendly and helpful and always as accommodating as they possible can be.

Having bought an Audi SQ7 I am happy to say it was a fantastic experence from start to finish.
I had a couple of very minor issuses that they sorted out very quickly.
I highly recomend Specialist vecheles for sales and service.

My BMW was bought from Ocean BMW and last serviced by Ocean BMW, ABS fault required urgent attention as We are going on holiday next week with the car, Ocean BMW refused to look at it as too busy, in step Specialist Vehicles, lady receptionist brilliant, inspected the car same day and completed the repair within 24 hours. Thanks to Specialist Vehicles, no thanks to Ocean BMW, we are going on holiday !

Purchased a Kodiaq via Specialist Vehicles. Excellent service, informative, no pressure. Quality vehicle. Thank you Elliott, top car salesman. Would recommend. 👍

I recently had the pleasure of purchasing a car from Specialist Vehicles and I couldn’t be happier with the experience. From start to finish, everything was smooth and stress-free. Elliot, who assisted me throughout the entire process was absolutely fantastic. He is a natural at what he does and incredibly attentive to my needs. He made the whole process feel seamless and enjoyable. I am thrilled with my new car and I highly recommend Specialist Vehicles to anyone looking for a great deal and top-notch service. Thank you Elliot for making this such a wonderful experience!

Basically a great experience!
Elliot was brilliant throughout, he put up with all my silly questions, showing me all the possible purchasing options. I didn't feel pressured at any time.
The car was superbly presented, and valeted to perfection.
I had a small issue, nothing major, these things happen, I popped in to ask what it might be and Elliot arranged for me to expect a phonecall from the Service Centre the next day.
Sure enough Katie called me asking me to come in that morning for them to diagnose it, following which she booked me in for repair and arranged for me to have a courtesy car. I dropped the car off in the morning expecting it to take at least a couple of days, but I had a call to say it was ready to be picked up the same day. So a big thank you to the workshop chaps!
I'd like to thank Elliot, Tom, Katie and everyone at Specialist Vehicles for an awesome proffesional and pleasant experience in every way!!!!!!!

Oh, and the coffee was good as well!!

Brilliantly run business, 100% a case of quality not quantity, from 1st point of contact with Elliot to numerous videos sent to me via WhatsApp in a way of virtual viewing, to arriving to view and test drive to an immaculate car that was pristine condition due to master valeter Chris (thanks Chris was lush) had the test drive, was treated professionally and politely not pushy whatsoever, did the transaction of buying the land rover discovery sport, all MOT'd valeted and drove away same day.
Nothing seems too much trouble for Elliot and the team @ specialist vehicles.

Thanks guys, politely hoping I don't have to see or speak to you soon haha.

But I wouldn't hesitate next time I want a new car to go straight on your website and see whats available.

All the Best Matt

Recently purchased my Audi S4 from this impeccable dealership. Elliot was fantastic from start to finish. There was no pressure from start to end to make a purchase. I was made to feel more than just a customer who was buying a car. Customer service is probably some of the best I’ve encountered when purchasing any of my previous 4 cars. I can’t thank Elliot enough for his expertise and support during the process of picking and purchasing of my new car.
The extra mile they go to, to prepare the car after purchasing for collection is absolutely amazing. The valet they did made the car look like it had just come from the showroom and the extra paint protection they offer is a no brainer and leaves your car looking incredible everyday. I will certainly be back to use their in house servicing service when my car is due it’s service next year.
I would highly recommend Specialist Vehicles to both part exchange and buy a new vehicle. They are very fair with prices and a joy to negotiate with. Elliot and Tom are the reason people will continue to use this incredible garage.

I recently purchased an Audi RS4 from Specialist Vehicles, and I couldn’t be more impressed with the experience. From start to finish, Tom, Elliot, and the entire team were outstanding. Their commitment to customer service is truly remarkable, providing a seamless, stress-free buying process. The attention to detail and genuine care they showed made me feel like a top priority. If you're looking for a dealership that goes above and beyond to deliver first-class service, I highly recommend Specialist Vehicles. An exceptional experience all around!

Bought car from Tom and Elliot couple months ago, very helpful all the way through the sale with great customer service. will definitely be coming back for an upgrade in the future.

Also had the experience with their service centre with my previous car after main dealer had let down and was more than helpful and same as their sales very good service throught out never had any problems.

Very slick operation. We were impressed with the attention to detail and reassuring customer service we received from Eliot and the boss, Tom. Absolutely worth the long drive to Plymouth from Oxford!

Tom and Elliot were both very helpful and kept me informed throughout the buying process. I drove down from Southampton to pick up the car and was delighted with the car and the company. Very professional and honest throughout. I would not hesitate to recommend this company.

I took my car to the service centre twice now for diagnostics as I have struggled with an issue for few weeks and in both occasions they pointed me to the right direction. I can recommend this place to anyone. They will save you time and money - no doubt. Will definitely use them again (hopefully my car will stay faultless for a while). Well done guys!!!

Bought a Jaguar XE from Specialist Vehicles Plymouth and had an issue with it. They went out of their way to resolve this at their own cost. Cannot fault their commitment to customer services. Elliot and Katie provided excellent service. Would definitely recommend them and would 100% buy from them again. Really customer focussed and stick to their word.

A happy XE owner.