Specialist Vehicles Reviews 

119
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Tom is a real gentleman. Knowledge and caring he made buying a car a real pleasure. I was apprehensive buying such a prestige marques but Tom was happy to handle all my questions to reassure and g... See more

Rated 5 out of 5 stars

Bought a Jaguar XE from Specialist Vehicles Plymouth and had an issue with it. They went out of their way to resolve this at their own cost. Cannot fault their commitment to customer services. Ellio... See more

Rated 5 out of 5 stars

Really positive experience buying from Specialist Vehicles, they actually listened to what we wanted and no generic sales pitch. Just honest opinions and discussions to find the right car for us.... See more

Rated 5 out of 5 stars

Always worrying buying a new expensive car but Elliot was absolutely spot on and transparent from start to finish, had a couple minor issues which were sorted instantly! Everything they promised or sa... See more

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Company details

  1. Car Dealer

Written by the company

Used cars for sale in Plymouth & Devon: Specialist Vehicles: Competitive finance deals, part exchanges welcome, call now!


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4.9

Excellent

TrustScore 5 out of 5

119 reviews

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4.9

All reviews

(119)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Putting the customer first !

Bought a Jaguar XE from Specialist Vehicles Plymouth and had an issue with it. They went out of their way to resolve this at their own cost. Cannot fault their commitment to customer services. Elliot and Katie provided excellent service. Would definitely recommend them and would 100% buy from them again. Really customer focussed and stick to their word.

A happy XE owner.

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

High level of customer service, you feel at home.

When I found a car I wanted online and realised how far away I was, I had Elliot at the end of the phone via Whatsapp detailing me about the car, sending pictures, video's and providing me history of it. The attention to detail, honesty and quick responses was enough for me to feel confident on my trip down that I was going to be driving it back without any issues. The level of customer service was brilliant, all attention was on me. I would recommend this dealership. They have a Land Rover specialist that did the car servicing before purchase. After putting my reserve down they had the car ready for me to collect in just 3 days. Just 1 week in and no concerns with the car. Happy Days!

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I’ve bought a few cars from here and will continue to do so as the customer service and care you get from Tom and Elliot is outstanding .. they only sell cars that they would drive themselves and the quality is great

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

I have purchased two vehicles from…

I have purchased two vehicles from Specialist Vehicles and received excellent service on both occasions.
First class customer service from beginning to end, can't thank you enough Elliot.
Will definitely be back in the future.

Brian Stephens

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

What a fantastic experience we had…

What a fantastic experience we had buying a secondhand car from Duncan at Specialist Vehicles. It can be daunting to buy a car abroad, not knowing who you can trust and if you don’t speak Spanish, it can be a real problem. I cannot recommend highly enough Duncan and his team. He has a great couple of showrooms in San Javier with a wide range of vehicles to suit all budgets. Duncan was so helpful in the purchase of our car. He made the whole process so easy from start to finish. His recommended Insurance lady Jayne got us the best deal. He arranged for the car to be delivered to us at the airport, he sorted out all the documentation, and we can’t thank you enough for the whole experience. It really was super easy and efficient. Plus we are over the moon with our lovely car. Look no further. If you are wanting to buy a secondhand car or to sell your own car, these guys are the best.

May 19, 2024
Unprompted review
Rated 5 out of 5 stars

15years of serving our family

Our family has bought 4 cars over the last 15 years and they only sell quality.
Obviously, things can fail/brake and when we had a minor issue, it was a no fuss, no quibble get it sorted asap at what ever the cost was to them.
Definitely, excellent customer service.
As repeat no fuss customers, they give you all the time in the world.
They truly are #1 used car sales in Plymouth.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Audi Q5 purchase from Specialist Vehicles

Just purchased an Audi Q5 from Specialist Vehicles and found the customer experience excellent. From the original test drive, to discussing options on various brilliantly presented cars in the showroom. No hard selling and Tom and Elliot were very knowledgeable on all cars.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

An incredible team work at specialist…

An incredible team work at specialist vehicles. You know when someone tells you we will look after you after the purchase and you're skeptical. Don't be with this garage. The aftercare has been second to none.
I would always be happy to buy my cars here. Not often you say you can trust in a garage. But for once you really can

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

My son's 1st car needed to be special....

Wow just wow I normally don't write reviews but this time this is an above and beyond moment. As a father buying a car for his son with his hard earned cash is a huge responsibility and the 2nd had car market can be a minefield but...... Elliot was an absolute star from first call to collection day and for me to travel 500 miles there must have been something special. On collection day the welcome from the Elliot was 1st class and the car was in the showroom as it had been raining in the morning which in its self shows the pride in the quality of cars Specialist Vehicles sell but on checking the car the car had been through their own detailing shop and the paintwork was smooth and shiny and this was the extra mile. After driving home for 5hrs all was great and my son was the cat that got the cream. But the story does not stop there....... after a few days we found an issue with the car that could not have been spotted by me or Elliot at the time of handover. After calls with Elliott he found a local garage to investigate the issue and 3 days later the repair was complete all thanks to team Specialist Vehicles. Thank you and yes I would travel another 500 miles to buy another car from Elliot. Cheers

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

2015 Fiat Ducato (Ex Ambulance)

Yesterday, I purchased a 2015 Fiat Ducato from Specialist Vehicles Ltd. My overall experience was great because I acquired a really nice van at a good price. The staff was very helpful, especially Steve and Serg, who did everything to facilitate me throughout the procedure. I drove the van from Birmingham to Loughborough without any hassle, and I hope that in the future, it will remain trouble-free, considering the current condition of the vehicle and its service history. Fingers crossed!

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Honest, friendly and helpful

Tom, Elliot and Katie are all very friendly and helpful which made my buying experience very positive. Also the aftercare was excellent, following a small issue with the car, it was fixed very quickly and with no hassle or cost to myself. Will be going back for my next car.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

We purchased our car via video call

We purchased our car via video call. I must say at first I was apprehensive about purchasing a car without actually seeing the vehicle, Elliot made the experience hassle free and straight forward. Great car! Great team! Great experience. We will definitely keep in mind for future purchases.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience buying from specialist vehicles, car was clean when we first went to look at it and even cleaner when picking up. Elliot was very friendly with no pushiness to buy the vehicle. Couple of very minor issues noticed when test driving the car which were completed not long after purchasing(back order of parts). The service centre communicated very well and very accommodating with courtesy car. Gave the car a valet before collecting which is a bonus

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Seamless buying experience

Dealt with Elliott in buying my new car and can highly recommend both his level of customer service and also his professionalism. Made the process really easy, the car was spotless and have been enjoying it ever since!

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Specialist Vehicles

I have purchased 3 different vehicles from Specialist Vehicles over the years and every experience I have had with them has been seamless and a pleasure. From first contact with Elliott through the test drives to purchase, they are every bit professional, courteous and very customer focused. The vehicles I have purchased over the years have been in excellent condition and spotless in presentation. I would have no issues or concerns in returning to this family run business in the future.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Really positive experience…

Really positive experience buying from Specialist Vehicles, they actually listened to what we wanted and no generic sales pitch. Just honest opinions and discussions to find the right car for us.

We purchased without any pressure to do so and are very happy with our new car.

We would certainly recommend them and also will return when the time is right to change again.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

BMW 430D

Recently bought a 430 BMW through specialist vehicle, was dealt with quickly and professionally. Aftercare was brilliant as I expected from a great garage with friendly and helpful staff, would highly recommend to anyone!

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

Special experience from Specialist.

I purchased a car from Specialist based on the stunning reviews and a phone call with Elliot. As I live in Nottingham I could not travel to see the car before buying it, so I took a leap of faith. The reviews are not wrong. I took the train down (about 5 hours) and collected the car. The car is exactly as described. Elliott completed a detailed handover including a test drive before I drove back home. It’s refreshing to deal with nice, honest people delivering excellent customer service.

October 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great garage

Great garage with a beautiful selection of vehicles on offer. Elliot managed my purchase from start to finish and was happy to help with any queries along the way.
Would certainly recommend specialist vehicles and will be coming back for my next one!

November 16, 2023
Unprompted review

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