Special Reserve Games Reviews 32

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Broforce was meant to be their last release and shipped it on January. It never arrived and I was asked to wait and reach out in a month. By the time I reached out they ceased operations. I felt this... See more

Rated 1 out of 5 stars

Awful. Violates FTC law. Will false advertise (claim a product is limited and shipping soon) and then have the same item be mass produced later and delayed two years and deny VEHEMENTLY any request fo... See more

Rated 1 out of 5 stars

Company does not respond to customer emails. 15 months since I placed an order for a game, which still has no shipping date. The same game is now available to buy as an ultimate edition on... See more

Rated 1 out of 5 stars

I ordered 4 limited edition games that were never shipped (the order status always shows "awaiting shipment"). The customer service does not respond or give any solution. Buying games from this site... See more

Company details

  1. Video Game Store
  2. Game Store
  3. Gaming service Provider

Information provided by various external sources

Special Reserve Games produces and distributes collectible physical video game editions in small batches. We create games for PC, PS4 and Switch and curate specially crafted physical merchandise for the games you love. We're committed to easy global sh...


Contact info

1.7

Bad

TrustScore 1.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love them

I love them. I've ordered since they began shipping switch games, and from getting my first few orders, I make it a point to order every switch release they do that isn't sold in a store (basically I omitted Enter the Gungeon and My Name is Pedro) just because I'm not that particular when it comes to certain cartridges and I'm somewhat cheap. Very thankful they offered free shipping for their first Switch release. They put a ton of love into their products, and I'm surprised they offered several opportunities to order things they already sold out of (like the Gris 2nd run or the extras they sell occasionally). I was blown away at the Gris Collector's Edition contents and quality, heck it comes with gloves so you can handle it like a collector! When I had a slight printing issue with a game cover art, it was resolved so smoothly. I was just so blown away with it all. When they offer codes for some of their games, it's such a nice treat for us. For that person who's code doesn't work, that sucks a lot, it does sound like it could be a freak accident where the code is invalid, or you could be pulling a fast one, no one knows, but ultimately, I'm shopping at SRGs for the physical goods. Heck, I haven't even touched some of my digital codes from SRGs!

February 25, 2021
Unprompted review
Rated 1 out of 5 stars

Carrion Code did not work

Had been an impressive company with previous orders. However was sent a code for Carrion that did not work. Ignored by customer services after sending repeated emails saying that I had tried using the code via the process that they suggested and it did not work. Sent a copy of the error code page as well. Asked for a new code or for the order to be cancelled and no answers as of yet. Kind of feel that I am been looked upon as some sort of scammer rather than a customer who has had a problem with a product that they are meant to supply!!!

August 6, 2020
Unprompted review
Show reviews in all languages. (32 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look