Excellent service all round right from the minute you step inside the store at Botany town centre, staff welcomed you and listened to your needs. Optometrist and supervisor gave excellent service,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Richmond Nelson Branch What can I say what a great team of people couldnt fault the service received. I received a call from Julie yesterday morning saying my glasses had arrived in store... See more
Company replied
My 4th time at Specsavers Whangarei and it just keeps getting better - easy 5 stars. I was able to reorder my favourite Marc Jacobs SUN RX 10 in black, got both the clear lens and the sunny le... See more
Company replied
Eric, Maka, and Hilary, I just wanna say they were all perfect. This was my first time getting my eyes checked and getting a glasses, it was surprisingly comfortable and their energy is just top tier.... See more
Company replied
4.5
Excellent
3K reviews
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Reply from Specsavers
Thanks for your amazing review!
The staff are always superb at…
The staff are always superb at Specsavers, any branch. The deals are spectacular too (:
August 1, 2026
Unprompted review
Reply from Specsavers
Thanks for your amazing review!
I can't express enough how the whole…
I can't express enough how the whole experience was nothing but exceptional.....2nd to none!
Thankyou to all the staff that attended to me on the day I visited, and you did not disappoint.
July 27, 2026
Unprompted review
Reply from Specsavers
Thank you, Tino!
Well-accommodating staff and very…
Well-accommodating staff and very professional.
August 3, 2026
Unprompted review
Reply from Specsavers
Thank you, Bojie!
The company did suggest options
The company did suggest options, including a new eye-test.
August 7, 2026
Unprompted review
Reply from Specsavers
Hi Bruce, thank you for the review! If you would like to submit any further feedback on your experience with us, you can do so here: https://www.specsavers.co.nz/about/customer-service/feedback. When you submit feedback this way, any further feedback you have will be sent directly to the store and to our customer service team, so they can reach out and follow up with you. Kind Regards, Specsavers Team.
Reply from Specsavers
Thank you, Oz!
Reply from Specsavers
Thank you!
Great staff and very quick and helpful
Great staff and very quick and helpful
August 7, 2026
Unprompted review
Reply from Specsavers
Thank you, Ciska!
Overall
Overall, it's all good. Looking forward to more products and activities.
August 10, 2026
Unprompted review
Reply from Specsavers
Thank you, Yanxia!
Shay is a wonderful Optometrist who…
Shay is a wonderful Optometrist who offers the best customer service.
August 5, 2026
Unprompted review
Reply from Specsavers
Hi there, thank you for your amazing review!
I would want everyone to thank…
I would want everyone to thank specsavers they are awesome people just wanna thank them so much my son sometime can be shy as an they were awesome with my son made him feel comfortable an he was happy little boy
July 25, 2026
Unprompted review
Reply from Specsavers
Hi there, thank you for you amazing review!
I would be repeating myself
I would be repeating myself, please read my survey.
July 24, 2026
Unprompted review
Reply from Specsavers
Thanks for your amazing review!
Walked out half an hour after my…
Walked out half an hour after my booking time
July 20, 2026
Unprompted review
Reply from Specsavers
Hi Alan - thanks for reaching out and sorry to hear you were unhappy with your experience in-store. If you'd like to, you can submit your feedback here: https://www.specsavers.co.nz/about/customer-service/feedback. When you submit feedback in this way, your concern will be sent directly to the store and to our customer service team so they can reach out and assist you with your issue. Kind Regards, The Specsavers Team
Easy and very supportive
Really good advice and support from staff at the local store, along with easy to navigate website for ordering contact lenses
July 14, 2026
Reply from Specsavers
Thank you, Bill!
New lenses only
I didn’t realised after I read the leaflet and it says if you not satisfied with 3 months. In Hamilton they didn’t mention this to me, what a waste of resources.
July 22, 2026
Unprompted review
Reply from Specsavers
Hi there, thanks for reaching out. Are you able to send your feedback through our online feedback form here?
https://www.specsavers.co.nz/feedback
Submitting feedback this way means that your concern gets sent to the store you visited as well as the customer care team so they can take appropriate action. Thanks and take care.
Great helpful friendly service
Great staff, who provided a helpful and fast service.
August 3, 2026
Unprompted review
Reply from Specsavers
Thanks for your lovely review, Joanne!
Reply from Specsavers
Thanks for the lovely review, Geoff!
Specsavers Levin
Levin is so lucky to have this wonderful service. Wonderful friendly staff & so helpful.
July 23, 2026
Unprompted review
Reply from Specsavers
Thank you, Tracey!
Staff were soo helpful make my decision…
Staff were soo helpful make my decision much easier
July 27, 2026
Unprompted review
Reply from Specsavers
Thank you, Vladimir!
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