Spectracases Reviews 

80
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I ordered, they took my money and still haven’t received my phone case over a month later. They do not respond when contacted via social media or email. I would never order from this company again and... See more

Rated 1 out of 5 stars

Don’t order from this company, they are not shipping any goods. I’ve sent 3 request for information related to a purchase that was made over 2 months ago. I understand that there are challenges but th... See more

Rated 1 out of 5 stars

After ordering and paying for an Apple Watch strap, I waited the allotted delivery time for it to be delivered (this was 5-10 working days). My order never arrived so I contacted the company. They d... See more

Rated 1 out of 5 stars

Avoid - Absolute disgrace! Ordered case, took ages to arrive and looked really poor quality despite paying £11 for it. Have returned it and have written to customer care numerous times since January,... See more

Company details

  1. Cell Phone Store

Information provided by various external sources

Free WorldWide Shipping - Stand out from the crowd with our wide range of beautiful, stylish and practical mobile phone cases.


Contact info

1.2

Bad

TrustScore 1 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(80)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid Avoid Avoid

Avoid purchasing anything from this company!!!!! Placed my order on the 5th of January .... still waiting! Oh and customer services don’t bother responding either!

February 3, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid!

Placed order and told up to 10 days would take, 20 days later and still nothing received! Contacted PayPal and they haven’t had a response either. Would never use again

January 25, 2020
Unprompted review
Rated 1 out of 5 stars

Would not recommend

Bought a case and a completely different case arrived, I tried emailing and texting them over whats app to make a return but I was completely ignored.

Would definitely not recommend buying of this seller

January 23, 2020
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

Really very poor - do not buy anything from Spectra Cases you will not receive your order. Like many others I have waited more than 5 weeks since ordering, and receiving confirmation of order. The order number on the confirmation email can not be used for tracking via the website, the reply function on the confirmation email gets rejected, Twitter have disabled their account...... they do not respond to their gmail messages Shown at the foot of the confirmation email (what legitimate company only has a gmail address???) I have logged a complaint with my bank and am awaiting a refund........ Do not buy anything from this company. Just look through theses reviews to see how many have been withdrawn because of spectra cases complaining about bad reviews...... says it all really

January 18, 2020
Unprompted review
Rated 1 out of 5 stars

Still waiting >4 weeks

Ordered my case on the 9th of December and still haven’t gotten them.
Already reached out via email on the 2nd of January, but no response.

January 4, 2020
Unprompted review
Rated 1 out of 5 stars

AirPod case

I ordered a air pod case on the 30th of October and still have not gotten any update or email. I tried to get ahold of them but no response.

November 29, 2019
Unprompted review
Rated 5 out of 5 stars

It took about 2-3 weeks to arrive but…

It took about 2-3 weeks to arrive but when it did i was really satisfied. I would highly recommend. This is not a fake review but an authentic real one. The cases they have look really good. You just have to wait for some time for your product to arrive!

November 16, 2019
Unprompted review
Rated 1 out of 5 stars

I still have not received my order

I still have not received my order that I purchased and I’ve sent emails that still have not been replied to, I’ve noticed other people are having the same problem and it’s ridiculous, people are paying money and being disappointed. I will have this website shut down if not sorted.

November 12, 2019
Unprompted review
Rated 1 out of 5 stars

Just don’t do it

I have waited 2 months for my delivery. No contact had been sent to me from spectra cases. I am not usually one to complain however I have emailed the company twice with no reply.

November 4, 2019
Unprompted review
Rated 1 out of 5 stars

I bought a case from this website on…

I bought a case from this website on the 10th of September and still haven’t gotten it, I contacted them about this but they didn’t respond

October 14, 2019
Unprompted review
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Reply from Spectracases

order has already been delivered

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