I found this company online through Trustpilot. I have used Packlink since 2017 and recently have had 2 very bad experiences with them and decided not to use them again. I needed to get a docum... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I found this company online through Trustpilot. I have used Packlink since 2017 and recently have had 2 very bad experiences with them and decided not to use them again. I needed to get a docum... See more
Company replied
They get the order where you specify the details of what you want to send, take the money and then write you that they cannot assure it and they do not recommend to ship it, but if you really want... See more
Company replied
My latest shipment of 2 boxes (wine and oliveoil) to Sweden didn't come together at the same time to the same customer which also have happened before last year in December -23. So,it took a couple... See more
Company replied
Extremely good. Driver came to collect everything as expected, delivery took only 5-6 days to get to the destination and everything arrived in a good shape. Also, for all the stuff I've sent, the pric... See more
Shipping a package with SpedireSubito is simple, fast and guaranteed. Sitting in the comfort of your home or office you can place an order for a shipment with our express couriers with collection from your home or office and track its progress online.
Via Zambrini, 1, 40026 , Imola, Italy
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible.
First courier didn't show up, so they changed to UPS which picked up the package and lost it.
They were not able to have any info.
Didn't reinbourse one single euro.
Stay away.
Great service. Fast delivery.. Thanks sperdiresubito.com
I have used it twice to send parcels to the UK. Very trustworthy and quick
The help assistance is fast but the service of couriers is really poor. I used this company a few times and 80% of the time the courier does not come on the day booked to pick up the parcel. Plus there is the incoherence of the help assistance and the courier: the help assistance blame on the courier having unforeseen events (all the times, poor courier), and the courier blames on the assistance for not sending all the orders they have got on that day.
So What is the point of paying the service if they do and say whatever they want? Plus for not talking about the conditions of the parcel that I got, all the times broken and in very very bad contition!
Impeccable service and trustworthy from start to end, especially in my case as I had to ship important documents so I really needed the tracking part and time efficiency! They use vectors like DHL, TNT so all trustworthy but with the advantage of a better price! (I checked also shipping directly through those services directly, not advantageous) All great and professional, starting from the online platform, user friendly and intuitive, customer support (I sent an email and I contacted them also via the chat available on their page and I got prompt replies), very good prices, I needed an fast shipment of an envelope from Romania to Italy and they had the best price and deliver time-wise offer! It is the third time I avail of their service and they are my choice for future ones, definitely. Complimenti per l'eccellente lavoro!
Very nice and fast service Italy to London
Delivery re-scheduled 4 times, 3 broken bottles and no compensation at all. When I contacted them, they told me they can't claim anything on the courier.
Absolutely flawless service from Italy to UK. I am a returning customer, I have been using you guys for the past 3 years and will continue doing so
7 working days for a parcel from Italy to Dublin. Fantastic service and very good price. I will do it again in the future.
Experience not to be repeated. I understand the difficulties for the period of Covid19 but for a package I had to wait a week less than 150 km. The most negative experience was the customer service (also of the TNT driver) because in an attempt to search for information on the shipment I had no answer, indeed they expressed personal opinions. Instead of helping me, customer service sent me back to the TNT site which had been blocked for days and spent money on toll calls. The question is: but in these cases should it be SpedireSubito to manage the inefficiencies of its drivers or should the customer solve problems, changes in deliveries, etc.?
The service is real and it works very well.
I shopped from Italy to London and I will use it again
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.