Outstanding service!! Couldn’t believe how good Speedshift are, never had to arrange collection/delivery before and it was so straight forward I kept thinking I was doing something wrong. Especially w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Service was great, was kept informed and all went well. The problem, however, was that my item was slightly longer than one pallet and so was charged for two. But when the driver delivered the item, i... See more
After 2 failed attempts with a different pallet carrier (the yellow guys), I booked speedshift on a Thursday evening. I received a call the following morning from the very friendly staff at Speedshift... See more
Terrible service , they deducted an extra £79 after j had paid for the delivery which they ended up sending to a different location..the mistake was theirs and they wouldn't even offer an apology. Th... See more
Company details
Written by the company
Speedshift Logistics Ltd are experienced logistics handlers for your pallet and parcel freight throughout the UK and Europe. For a free quotation, get in touch! We operate a Pallet Collection and Delivery service from anywhere in the UK and delivered all over the world from a top UK Pallet Courier company. If you require a more specialist freight delivery service, please contact us now. The networks that we use are formed from independent freight shipping operators around the world with unsurpassed local knowledge. All members belong to the Road Haulage association and abide by its terms. In total Speedshift has a fleet of over 7,000 vehicles at its disposal - probably unmatched by any single carrier delivering across Europe and the rest of the world.
Contact info
PO Box 676, Swansea, SA1 9NQ, Swansea, United Kingdom
- 01792 464806
- sales@speedshift.co.uk
- www.speedshift.co.uk
4.1
Great
766 reviews
Replied to 10% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shameused this company for 5 years…
Shame used this company for 5 years never claimed. Now they damaged car seats strapped on the pallet amd would not take responsibility, when sent picture pre delivery condition and after a delivery attempt customer refused as they was damaged in transit. Courier declined my first claim in 5 years. And stopped responding to email. Shame on them
October 27, 2023
Excellent service always!
October 28, 2023
Excellent prompt service collection and…
Excellent prompt service collection and delivery
Just a little bit expensive
October 26, 2023
Reply from Speedshift Logistics
Thanks for the good review.
Prices are driven by postcode - some areas more than others. Also we don't have hidden extras. Many companies are charging fuel as high as 15% and also tail lift surcharges etc. Tough times for everyone at the moment with such high inflation - sadly it hits us all.
Great Everytime, Honest Price, Great Service
I have used Speed shift 4 Times now across 18months and Everytime has been positive.
Price is very fair, service is great, definitely my go to for pallet delivery
October 29, 2023
Reply from Speedshift Logistics
Thanks for the lovely review! Always a pleasure to see returning customers. Some people are still with us from when we started in 2009!
Best company by far
October 25, 2023
Reply from Speedshift Logistics
Thanks very much for your comments. Lovely customers makes this job so much easier!
Reply from Speedshift Logistics
Indeed you have been with us a long time. We still have some customers from when we first started in 2009. Always a pleasure daling with nice people. Thank you!
It is really good service I received
It is really good service I received! At a glance Hessle free and less price, thanks
October 27, 2023
Reply from Speedshift Logistics
Thank you very much hope to see you again.
Collected and delivered as agreed .
Collected and delivered as agreed .
Would highly recommend!
October 27, 2023
Reply from Speedshift Logistics
Thanks very much. We do try!
I have used speedy shift some many…
I have used speedy shift some many times, and with out fail you always deliver. The driver will always call.
And most of all your prices are very reasonable.
October 26, 2023
Reply from Speedshift Logistics
Thanks very much for your comments. Some zones are more expensive than others - inflation and fuel prices not helping but we do our best!
Speed Shift - Great Company to deal with
Very good experience very good communications great collection and next day delivery we’ll worth the extra payment ethics was a lovely experience Thank You Dave Long
October 22, 2023
Reply from Speedshift Logistics
Thanks for the great comments. We also strice to keep prices as low as possible but sadly the cost of fuel and inflation are a big factor. Everything has gone up sadly.
Laura at Speedshift was very helpful
Laura at Speedshift was very helpful. Job was carried out with no problems. Will be using them again
October 13, 2023
Reply from Speedshift Logistics
Thanks very much. All our staff try their best. Most have been with us a long time and have a great deal of experience.
order collected as quoted.
October 20, 2023
Reply from Speedshift Logistics
Thanks for the nice review!
Grand service
Grand service. Collected as agreed but there was no indication of delivery date! Whilst, this was not critical, I wanted to have some idea of when it would arrive. This information was not provided until 15 mins before arrival!
October 21, 2023
Reply from Speedshift Logistics
Thanks for the nice review. The Next Day service is just that. Treated as a priority delivery is done asap. On the economy service our depots tend to call in advance - usually the day before. We also offer timed services etc.
I see in your case you did bok an economy so you should have had a call the day before. Having said that maybe the driver was passing anyway and called on the offchance.
A pallet from the UK to Finland
Speedshift did a great job, absolutely nothing to complain about. Laura simply can't be praised enough, she was immensely helpful, prompt and did everything she could to ensure that everything goes just the way it should. Laura, if you are reading this - thank you once more!
Unfortunately the experience with TNT, that was a subcontractor in my case, was less exciting, as they managed to miss the collection on the scheduled day.. But in my opinion Speedshift couldn't do anything about that, so they are getting 5 stars anyways.
In the end the pallet showed up in Finland even 2 days ahead the planned delivery date, no damage to the cargo or anything. So apart from the collection hiccup everything else went quite well. Thank you Speedshift, I will be happy to use your services again in the future!
October 19, 2023
Reply from Speedshift Logistics
Thanks very much for the lovely review. I will let Laura know. We partner with a variety of companies and hauliers - we are also pallet network members in our own right. In this instance TNT did the linehaul for us. They tend to be a bit slapdash on collections but are pretty quick on delivery!
Not the best experience this time
Not the best experience this time, ended up paying for 2 pallet spaces when the 2 half pallets were supposed to be stacked on top of one another.
Have used them for previous jobs with good results but put off using them again after dealing with John in the office, who is quite black and white and not very customer friendly.
October 19, 2023
Reply from Speedshift Logistics
I am sorry to hear about this.
Sadly if the pallets are seperate we get charged twice. If the pallets were on top of each other and banded or strapped you would have been fine. All pallet networks will be the same in this respect.
Expensive compared to other couriers
October 18, 2023
Reply from Speedshift Logistics
Our prices are dependant on postcode and zone charges etc. Remember there are no hidden extra with us. Many companies are now charging up to 30% fuel charges and also for tail lifts. Some networks also have residentital surcharges in place.
Reply from Speedshift Logistics
Thank you very much - we do try!
Fantastic service no problems and…
Fantastic service no problems and willing to help in anyway
Fantastic couriers highly recommend
October 11, 2023
Reply from Speedshift Logistics
Thanks very much. We aren't perfect but we do try hader than most!
Brilliant service very professional
October 5, 2023
Reply from Speedshift Logistics
Thanks very much for your nice review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.