Speirs Gumley Reviews 

I have had Speirs Gumley as the factors at my flat for 17 years now, during this time I have had numerous dealing with them, some good, some bad and some average. What I can say is since the he new property inspector (Allan Lavery) at the block took over, every dealing and experience has been excellent 5/5. Allan is very knowledgeable, hard working and has great customer service. I can’t thank Allan enough for all the great work he has implemented at the Block of flats at Dorset Street. Speirs Gumley, don’t let this Inspector leave, keep him at all cost as he is amazing at his job. Mark Anderson

I have been dealing with Olivia Beaton over the last week re 2 problems. She has been efficient and very helpful and things have been dealt with quickly. This is a huge contrast to her predecessor. Altogether a more professional image for Speirs Gumley.

So far, our experience with Speirs Gumley has been excellent. Mandy Martin, our property manager, is highly responsive and proactive in all situations.

Carri is doing an excellent job looking after our estate

I had a priority issue to deal with on behalf of my parents. I made contact with their property manager at Speirs Gumley Abby Barcley who took my query onboard and acted on it with understanding of our situation. Very prompt and helpfull service which will give me the opportunity to get the required support for my parents in place without any unnecessary delay.

Factoring issues overseen by Susie Robertson, their Property Manager, have been efficient and well managed. Communication excellent and transparent. Much appreciated.

Brilliant service - really helped us out when we needed it.

This company was bought by James Gibb and is run by that company. Please note all their reviews are invited not authentic reviews sent by owners to Trust Pilot.

Willing to be helpful but sometimes lacking in control and checks over contractors works. A dedicated Maintenance Manager controlling/checking all contractors/suppliers and their works would be good.
This has been an ongoing problem over the years... date specified below bears no relation to my comments.

You can rant all you like, Speirs Gumley, but fact remains that as at February 2025, you had a Trustpilot score of 1-star and none of 2, 3, 4, or 5-stars. You had the lowest score possible. But now, September 2025, your 5-star has risen to a whopping 47%. The positive comments are very clearly BOGUS and intended to boost your TrustScore. I bet you think people who come on Trustpilot to read read comments are irredeemable dopes, don't you? Plus, one does not need to be a client of a company to be able to spot fake comments designed to bolster that company's reputation. I don't know where you got that conclusion from. You and James Gibb are constituent companies of the same umbrella company, the insidious and criminalistic STRATHSPEY CAPITAL. I have nothing further to add.

Proactive management at a reasonable price

Anne was very helpful when we set up our direct debit for factors fees.

Abby replied promptly and was very helpful

Whenever I have been been required to contact staff I have found them engaging, conscientious and keen to help. It can’t be an easy job managing property, especially where owners/tenants may have conflicting views and requirements, but I have always had a great service.

A problem arose due to a Speirs Gumley contractor assigning work to the wrong property. Our new Speirs Gumley PM, Abby Barclay personally picked up the problem, investigated it, and resolved the issue.

Prompt efficient service

On the rare occasions I have had cause to contact S&G, I have always had prompt and courteous responses. Whilst I have not always had the outcome I was seeking, the communication is robust and a solution is always sought.

I own a small property business and Speirs Gumley factor two of the three properties in which I own flats. Without hesitation, I can say that they consistently do an excellent job. To my annoyance, I recently had reason to revisit 2021 when a retrospective question came up from a tax office regarding property expenses. One call to Bruce McKerrow, Property Manager, and I had their complete statement for the relevant 12 months emailed to me, and it made a significant contribution to enabling me to address the potential problem and make it disappear. Thanks, Bruce, and thank you, Speirs Gumley.

Our estate paid into speirs and gumley 2 years ago to fix our entrance walls and we are still waiting on our money back as we eventually did it ourselves.

I have been very impressed by the quality of service of a number of Speirs Gumley personnel in recent times, and over a number of years. I deal regularly with a number of property management companies, some of whom could learn from Speirs Gumley’s hands-on approach to maintenance and communication with owners. Allan Lavery has worked tirelessly and diligently recently on a major project to resolve significant parking issues in a development near to the city centre, and has taken this to successful completion despite a number of challenges. This solution-focused approach to property management is just what owners need and want. Many thanks for this. A special mention also to Cheryl Dearie for the high quality of service, attention to detail and her very proactive approach to communication and maintenance. Megan Kerr also sets a great example in dealing impressively with any issues and for regularly updating owners on all aspects of their property. In an industry where we often hear of the negative aspects of property management, I am very happy to feed back on my overwhelmingly positive experiences with Speirs Gumley.