Speirs Gumley Reviews 

The property manager we have is exceptional. Her updates are clear, helpful and considered. I have the sense she cares about the property and us as customers.
I recently have had to deal for a prolonged period with another large factoring company and they were awful. It made me appreciate the service I receive from SpeirsGumley even more. No one is perfect nut I am very pleased they are our factors.
This trustpolot review has cone about as I wrote to the area manager to praise our property manager, and SG asked me to complete a review. I rarely complete pnpine reviews but I will as this company make my life easier and I trust them.

I have always found all the staff at Speirs Gumley to be very efficient, professional and helpful. Always quick to respond to any repair requests or concerns I have had. Staff who genuinely care and are there to help you in every way they can, in many cases going that "extra mile". I am extremely impressed and happy with the services they provide. I have complete confidence in Speirs Gumley in looking after their clients and keeping the properties they manage well maintained. 5 stars all the way !

Would rate Mandy M more than 5 stars if it would let me. She is very efficient and you can tell she cares about her residents. She is always willing to help and look for a solution that is best for all. Thanks for everything Mandy :)

I needed information regarding current building work and historical information regarding the building conversion, from factory to flats. The factors were great. They got back to me quickly. Also they assured me they were here to offer any advice or assistance whenever I needed it

Ive just moved to the area. I am from the Gorbals. I found Staff lovely and very helpful with Speirs Gumley
Thank You

The company has been generally helpful and almost efficient . Two of us were pleased to meet our new agent Bruce and found him to be both interested in our ongoing problems and hopeful regarding present propositions. A good meeting.

Spiers Gumley is the property factor managing common repairs, maintenance and insurance for the shared parts of our tenement building.
Our dedicated Property Manager, Colin Johnstone, is diligent and professional in the way he communicates with us and manages maintenance of our property, supported by the client-focused ethos of the Spiers Gumley Glasgow management team.

I've always found people helpful and willing to act on any situations that have come to my notice or concern

My recent enquiry was dealt with promptly and efficiently.. Thank you.

I've always found Speirs Gumley really helpful, In particular the accounts team who have dealt with billing queries quickly and efficiently. The development is always well maintained. Very impressed.

Problem addressed. Felt that I was listened to and dealt with professionally and efficiently.

I wanted to make you aware of the the excellent support I received recently from Kieran Archdeacon (Property Manager) for Avon Court, Motherwell.
My dad is disabled and to access any vehicle if he is going out for the day, we need to use his wheelchair.
However, the kerbs are quite high at Avon Court, which makes it difficult to manoeuvre the wheelchair, especially for my Mum.
I e-mailed Kieran to ask what the process would be for either lowering the kerb or installing a very basic ramp.
He responded immediately and arranged to meet my Mum on site at Avon Court, so that she could explain the situation and discuss the best options.
Kieran and I have since discussed these options and have decided that the best option would be to lower the kerb.
Kieran contacted me yesterday to confirm that he is in the process of writing to all the residents at Avon Court, to ensure that there are no objections to lowering the kerb, at the rear car park.
Kieran also suggested that we should make contact with North Lanarkshire Council (Occupational Health) to ask if there is any funding available to cover the costs of lowering the kerb, which was fantastic advice.
Great experience dealing Kieran, from start to finish

Regards
Derek Smith

Content with outcome, response could have been faster, quite often I get no response, on this matter it would have been useful to know what was being done and my query was being looked into

Always been efficient and pleasant in my dealing with them. I live on a grounds only site and the grounds are always well maintained.

Property Manager Bruce McKerrow replied within a few das of my email concerning a prowler and asking to let all the residences know. He said he would look into costing fro cameras on the building and run it past owners.
Also he asked owners who are non-resident to pass on information to their tenants.

Speirs Gumley staff are all very friendly and helpful when I’ve had to contact them. Very quick to respond. If you get to speak to Abbi it’s the easiest experience, was very keen to help.

Speirs Gumley's property inspector promptly arranged a discussion with myself which achieved a satisfactory resolution of my concern.

Allan Lavery Property Manager very professional- Great Communication - Takes time to listen -Cares about results.

Good clear communications and responsive to queries. Very happy to have had Speirs Gumley as our trusted factors during our period as property owners in Glasgow.

We deal directly with Allan Lavery for all issues relating to our property. Allan is professional, knowledgeable and efficient. We have faith in his opinions and recommendations. We are also impressed with Accounts and the communication relating to payments and costs etc.
Any concerns and issues tend to be dealt with quickly and without the need for ongoing upset.