I'll always come back to Spex4Less as they offer an excellent service. They messaged me to check on something as my prescription wasn't complete and are super at getting things right! My new glasses a... See more
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Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
Everite House, Carr Lane, CH47 4BG, Hoylake,, United Kingdom
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Ordered on the Wednesday late afternoon, delivered by Royal Mail on Friday morning of the same week !

Reply from Spex4Less
I bought their reglaze offer, I purchased the lenses I wanted, put my frames in a jiffy bag, printed out the label, booked Royal Mail pick up, got them picked up, and Bob's your uncle.
Unfortunately, I totally forgot to include any details inside the jiffy bag, my name, address, order no' prescription, the things they tell you to include, like the numpty I am!
I had a chat online with a wonderful lady named Hannah the day it was sent, I explained what an idiot I had been, and luckily my name and address would be on the postage label, after a few other details, she told me everything would be ok, and she would make sure it was processed.
Which they were, and after a couple of days I received my new reglazed glasses back.
Great customer service, speed and lenses, wally customer lol.

Reply from Spex4Less
Excellent company. The website and ordering process is very smooth. I chose this company as they do office lenses which a lot of companies don’t. Communication is brilliant from the moment of ordering. I’m really pleased with my glasses and lenses, they are perfect. Thank you

Reply from Spex4Less
was concerned over ordering high strength varifocals since alignment is so key but after speaking to someone about the process and reassured that they could be fixed if any issues went ahead. service excellent, frame price much better than high st, lens price pretty competitive too. overall very happy

Reply from Spex4Less
I sent my glasses off that I had previously bought from Spex4Less to have them reglazed having had a change in my prescription. The service was friendly and efficient. I got my glasses back within three working days. When I next buy new frames and or glasses I will buy from Spex4Less.

Reply from Spex4Less
Amazing purchase experience and absolutely amazing service . Very pleased with their service.

Reply from Spex4Less
It was so easy to view the range of spectacles upload my prescription and the price was very good.Delivery was very quick
These are the fourth pair of spectacles and I can only strongly recommend.

Reply from Spex4Less
Yet again super service from this company, well made glasses and very prompt delivery, I have to get new glasses approximately every year so their pricing really helps me not to worry about getting good quality glasses. Their website site is very easy to navigate and the ordering is simple, well done.

Reply from Spex4Less
Great service, well communicated and controlled. Thank you.

Reply from Spex4Less
The choice of frame was great and communication brilliant.

Reply from Spex4Less
Never shop anywhere else for spectacles. Always great value and service.

Reply from Spex4Less
Choosing my reading glasses was so easy

Reply from Spex4Less
Experience was good,staff helpful addressed my concerns timousely and courteously,kept me updated with any change to my order

Reply from Spex4Less
I have purchased my glasses from Specs4less for over 2 years now fantastic service so straightforward to order glasses on line and so much cheaper than high street prices
5*****

Reply from Spex4Less

Reply from Spex4Less
Easy ordering process. Delivery time was good. Quality of specs is also good.
I have just paid £495.00 for lenses in my own frame locally - i won't be doing it again!! I will be using Specs4less.

Reply from Spex4Less
Great choice great prices. Glasses came as promised after 3 days.
Happy days

Reply from Spex4Less
I bought my first set of glasses on line with Spex4Less. The value for money was unbelievable. I did choose a sale item however I loved the frames. I sent a photocopy of my prescription and within 4 days I had my glasses. They were perfect!

Reply from Spex4Less
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