I'll always come back to Spex4Less as they offer an excellent service. They messaged me to check on something as my prescription wasn't complete and are super at getting things right! My new glasses a... See more
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Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
Everite House, Carr Lane, CH47 4BG, Hoylake,, United Kingdom
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Easy ordering, great communication and the best pair of specs I’ve had, fitted well and varifocals work perfectly.

Reply from Spex4Less
Excellent products.
It is also rare to find a company who communicate so well and are also so honest.
I will happily recommend and will continue to use for future needs.
Thank you

Reply from Spex4Less
Very good communication, kept me updated throughout my order with helpful and polite advice. Prescription sunglasses arrived as described and on time, thank you.

Reply from Spex4Less
Quick service and quality product. Was looking to replace some glasses I misplaced and didn't want to spend too much. Very happy. Frames were cheap but still stylish.

Reply from Spex4Less
I have been wearing my new spectacles for only 2 days. Already I notice a marked improvement in vision, comfort and no longer having to push them up. I am delighted with my choice of frame.

Reply from Spex4Less
Excellent service, great communication with progress of order and prompt postage.

Reply from Spex4Less

Reply from Spex4Less
Cannot fault Spex4less. As a lifelong glasses wearer, I was very sceptical about buying glasses on line, but this experience has far exceeded my expectations. The customer service was second to none, the staff were friendly and helpful. My glasses arrived very quickly and I am thrilled with them. Thank you!

Reply from Spex4Less
I have now used Spex4Less several times and every time it has been a flawless experience. Initially they helped me set up my prescription and talked me through how to use the website, which is very clear. The communication is perfect as they keep you up to date on the process and delivery of your glasses. The actual product is perfect too and I have had no problems at all. They seem to be the best value internet opticians, when you consider service and product.
I have recommended them to my friends and family when ever I have been asked about my glasses.

Reply from Spex4Less
The choice is great, with really competitive pricing. Ordering was simple, and even with a varifocal prescription, the process and email contact was simple and effective. When I had reason to call for an update on my order, the efficient and superb service continued. I was told confidently that my order would be despatched on the Friday, and it was. And the glasses are great. The lenses have been fit expertly, and I could not be happier. Just looking now to buy some prescription sunglasses!

Reply from Spex4Less
Customer service always friendly, helpful, knowledgable. They just make it so easy

Reply from Spex4Less
I have now purchased 4 pairs of spectacles from Spex4Less and on each occasion it has been a simple trouble free experience. Great service, great prices and fast delivery.

Reply from Spex4Less
Long story short, I sent a pair of glasses in to be reglazed and they got broken in the post. Rather than just pop the pieces back in the post to me, they gave me a voucher towards a new frame and recommended some alternatives to the broken frames and within two days I had some great new glasses. Couldn't have asked for more. Great and friendly service.

Reply from Spex4Less
Glasses arrived ahead of schedule and perfectly produced. I hadn’t realised how bad the 2 year old pair I was using had got until I put my new ones on- delighted!

Reply from Spex4Less
I got exactly what I paid for as described im very happy with the glasses and will order more ☺️

Reply from Spex4Less
Lots of choices and a fast service. Communication throughout the process was excellent.

Reply from Spex4Less
I was so pleased with my reading glasses that I decided to order sunglasses in the same frames. I had made a mistake while ordering the sunglasses and they arrived as readers and not for distance as I expected. The team at Spex4Less were amazing and without any quibble replaced the lenses for the correct ones. All I had to do was pay the delivery, as this was my mistake, I thought it was excellent customer service.

Reply from Spex4Less
Very simple and fast service which I have used a couple of times and will do so again thanks so much to all at Spexforless👍

Reply from Spex4Less
Three pairs reglazed. Excellent quick service, very easy to use, lenses seem to be good quality and have given new lease of life to favourite frames. Pricing very competitive, highly recommended.

Reply from Spex4Less
I have bought several frames glasses and sunglasses and always good value for money and efficient delivery

Reply from Spex4Less
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