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Rated 2 out of 5 stars

Had issues with both of my Samsung Flip cases with the cases damaging my phone. The first time it occurred they gave me a good will gesture of giving the money back for the case but this time they a... See more

Rated 1 out of 5 stars

Neoflex Optical film for Samsung S22 Ultra not sticking at edges no matter how hard you try after following instructions. Over priced, cheap bit of plastic, seen cheaper products that are much better... See more

Rated 1 out of 5 stars

DANGEROUS. I purchased a Spigen wireless charger for my Xperia 1 iii. After a month or so the charger malfunctioned and cooked my phone. Several sensors stopped working at exactly the same time which... See more

Rated 1 out of 5 stars

My mistake ordered glass protector for SE iPhone ,Ordered the wrong here should’ve been 2020, tried to cancel order no phone number, email address doesn’t receive my emails .cant get in touch with th... See more

Company details


Contact info

1.8

Poor

TrustScore 2 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worse customer service

Worse customer service! and instead of listeing to the customers claim on their defective case, they are sure that it is due to wear and tear. This will be my last time I pay premuim money for a trerrible customer service.

May 4, 2023
Unprompted review
Rated 1 out of 5 stars

Bad Bad Bad Bad spigen dont buy a case here pls

I bought a case the case was way to easy to get it of the phone and it is not good in protecting your phone so please dont buy a case here and the worst part is is that a wrote a bad review and the deleted the review the only let you see the 5 star reviews so dont buy anything here

September 11, 2022
Unprompted review
Rated 1 out of 5 stars

I have been scammed by Spigen

I have ordered a watch bracelet on spigen.pl site. It was never delivered to us (tracking said that the provided address is wrong). After contacting support, I have been told that they are waiting for the package to return to them and that they will send it to us one more time. After that they blocked me on email or deleted their email address.

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

Spigen is my phone's new bestie

I'm new to Spigen and I'm sticking around if the quality doesn't drop. Really pleased with my phone case (pixel 7 liquid air) pleasantly surprised with the lack of bulk, snugness, grip and style. Thank you!

December 13, 2022
Unprompted review
Rated 1 out of 5 stars

Shattered

Dropped my phone from less than a foot off the ground and the entire back of the phone is shattered.

March 1, 2022
Unprompted review
Rated 1 out of 5 stars

Wish zero stars was an option

Wish zero stars was an option, I purchased a gearlock from Spigen and it snapped on my second ride using it due to a small pothole smashing my phone screen in the process.

I contacted Spigen and provided the invoice and other information they requested but the just ignored my emails until I left a bad review then they were quick to respond.

I would avoid Spigen the quality has went down massively over the years and their customer service skills don't exist.

Spigen tried to have my review removed claiming it wasn't real and instead of replacing the faulty mount offered me a free phone case absolutely no common sense or customer support, clearly the quality has been reduced to pocket more profit

November 9, 2021
Rated 1 out of 5 stars

Do not buy, they're products are a scam.

I paid a premium for a "quality". After a few months the back of the
phone has shattered underneath the case and the front has also broken underneath the screen protector. No damage to either the case or screen protector as I was simply climbing a ladder however the whole thing is smashed and the oled display is busted.

When notified that my phone had broken underneath their 5 star protection, they gave me blanket statements and palmed me off.

I'll never buy again and I urge you to do the same before you're in my situation.

October 26, 2021
Unprompted review
Rated 1 out of 5 stars

I purchase an cover case for my apple…

I purchase an cover case for my apple EarPods pro from amazon spigen is the seller the case lip became fault and wasn’t closing didn’t realise until the right ear of EarPods pro have fallen out and now is lost, can’t contact amazon they said I should email spigen they said I can get my refund on the case but can’t do nothing about my lost earphones which is rubbish cause it’s there defective case as to why I have lost my EarPods so I’m waiting to hear back again because they need to take responsible for the my lost earphone

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

Screen protectors and cases…

Used Spigen screen protectors and cases for a few years now. They always fit and protect the phones so well I end up with a mobile with no marks at the end of the contracts, perfect for an easy upgrade !

July 6, 2021
Unprompted review
Rated 1 out of 5 stars

Not fit for purpose

Bought screen protector for iPhone 12 mini. Held phone between teeth while doing up coat. I felt edge give way & when I looked at phone screen saver had cracked.

It is meant to be drop proof. I have no confidence product will protect my screen after this. Only been on phone a week. Correctly fitted.

July 6, 2021
Unprompted review
Rated 1 out of 5 stars

Bad product.

I bought spigen screen protector, because of the lack of the reviews i trusted their products, but it came of my s10 plus screen after one day, really bad quality, even the touch feeling is bad since the material is gum like, not recommended. The worst part is that they filter reviews on their site, so untrustworthy.

May 14, 2021
Unprompted review
Rated 1 out of 5 stars

Shocking service 👎

Shocking, when you have an issue they don't respond, they go quiet on Instagram when you say there's an issue. Phone case had brittle plastic that broke soon after purchase. Avoid

March 4, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible experience

I bought a case for my iPhone 12 pro max ,one month after the case became yellow i just don’t understand how they sell this terrible products for that costs of money also they lack transparency all the reviews on their official website are fake because you can’t post a bad review they will delete it immediately and keep the good ones !!

March 1, 2021
Unprompted review

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