Spinpalace Reviews 74

TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Horrible site. Poor pay-out, no email contact, very poor customer service in chat. Really, stay away they are not worth spending money in here.

Rated 1 out of 5 stars

Spin palace casino sends you promotional emails.and when you win use any excuse not to pay. Had a Allslots casino account locked for 6 months on February 12 , spin city uses some vague clause and us... See more

Rated 3 out of 5 stars

Could be this week, many as request payout and there money is tie as many bad comment prevent NEW players to join in and deposit, YOUR WITHDRAW... Many Jackpot at once and there wallet could get emp... See more

Rated 1 out of 5 stars

Would like to give this site -20...absolutely no support! Cannot access my account! Ripped me off for 500 Canadian dollars. Wish I had of reviewed these posts before registering. Complete scam...addr... See more

Company details

  1. Casino
  2. Gambling House
  3. Gambling Service
  4. Online Casino or Bookmaker

Information provided by various external sources

The most secure and largest Online Casino. Spin Palace Casino offers the best Las Vegas style casino entertainment with an Online Gambling bonus of up to $/€/£1000 Free for all our Online Casino Games!


Contact info

1.9

Poor

TrustScore 2 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Misleading terms and conditions

Misleading terms and conditions. I constantly got spammed by the company with misleading promotions such as "100% free bet up to 100€". I though I would give it a chance, I went to the deposit page where I could choose the promotion (but they did now show me anywhere I could see the terms and conditions). First after I contacted the support they told me that I had to win my deposit 5 times before I could get the bet. CONCLUSION: Stay away from spammy casinos that spam misleading offers. A lot of better alternatives out there.

October 19, 2019
Unprompted review
Rated 1 out of 5 stars

Misleading terms for the daily offer

Very bad experience with Spin Sports. I was tricked twice with their daily offer. After signing up for a 100% free bet offer with 5 times rollover at 1.3 minimum odds, the terms of the offer suddenly changed after I started rolling over. I wrote them and they suddenly told me my terms have changed to 7 times rollover at minimum 1.8 odds. I asked them why I wasn't informed of this change, but they only said they have the right to change the terms at any time and it is my duty to keep writing them to ask about the terms of the offer. Very misleading offer which influenced the decisions I made. Stay away!!!

October 15, 2019
Unprompted review
Rated 1 out of 5 stars

Spin palace casino sends you…

Spin palace casino sends you promotional emails.and when you win use any excuse not to pay. Had a Allslots casino account locked for 6 months on February 12 , spin city uses some vague clause and uses host responsibility as an excuse when it suits , yet promotes mega moola in same email as host responsibility. Confiscated $3500 in winnings and ignores requests to file complaint

September 4, 2018
Unprompted review
Rated 1 out of 5 stars

Constant spamming

Constant spamming. Dodgy withdrawal rules designed to make it nearly impossible. Note all the positive reviews on here have broken, very invading sounding English. Even though they claim to be from the UK or ohio. DO NOT SIGN UP TO SPIN PALACE

May 12, 2018
Unprompted review
Rated 5 out of 5 stars

I do like spin palace and they offer…

I do like spin palace and they offer good games and a great loyalty program where you can even travel to meet your VIP manager!!! I am not a VIP yet but I am considering as they actually payout quik! Me HappY! 😊 😊

March 16, 2018
Unprompted review
Rated 5 out of 5 stars

Best As Always

I am using this casino since last 4 months. All I can say about Spinpalace casino is that playing casino games at this casino is the one of the best experience you will have.

June 30, 2014
Unprompted review
Show reviews in all languages. (74 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look