Spoonflower Reviews 1,560

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the unique designs and the extensive selection of fabrics and wallpapers available. Many found the quality of the products to be good, with some highlighting the beauty and purity of the pattern designs, and the print quality. Reviewers also frequently praised the customer service for being helpful, responsive, and quick to resolve issues. However, some people were dissatisfied with the product quality, mentioning issues like ink coming off, wallpaper shrinking, or colors not matching the website's images. There were also concerns about the pricing, with some finding products to be overpriced. Additionally, some customers experienced problems with orders, such as delays, missing items, or incorrect shipments, and a few noted difficulties with customer service, including unhelpful responses or a lack of a phone number for support.

What people talk about most

Product

People report ambiguous experiences with product quality. While some customers praise the beautiful designs,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some praising high-quality fabrics, stunning prints,... See more

Order

Clients share ambiguous opinions on order experiences. While some customers praise quick deliveries, accurate... See more

Customer service

Consumers find customer service experiences to be ambiguous. While many reviewers praise the helpfulness and... See more

Price

Customers consistently express disappointment with pricing, finding items like samples and wallpaper to be... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Spoonflower makes quality custom products. When I ordered after my original order and the fabrics didn't match they gave me a credit which wasnt required. When I needed to reorder, I had trouble with... See more

Company replied

Rated 4 out of 5 stars

Ordered some pillow covers, pillow inserts, and 2 panel curtains recently. Orders arrived quickly and the prints/colors are exactly as pictured. Not crazy about the pillow inserts, though and the curt... See more

Company replied

Rated 1 out of 5 stars

UPDATE 5.11.26:I found out after ordering samples that some take 25 days to produce, plus mailing time. The original order was made on April 15th. After a few back-and-forth emails, I was happy wi... See more

Company replied

Rated 5 out of 5 stars

I had four dining chairs and four barstools that needed reupholstering, and I’d been searching for the perfect material for ages. Then I discovered Spoonflower. They offer so many designs, and I found... See more

Company replied


Company details

  1. Wallpaper Store
  2. Do-it-Yourself Shop
  3. Fabric Store

Written by the company

Spoonflower offers fabric, wallpaper and home decor, made to order using unique designs from independent artists worldwide. With over one million designs to explore, you can find just what you need for your next DIY project or home refresh. Every Spoonflower item you order is carefully printed, cut, sewn and packaged just for you – right here in the USA by our expert team.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I have ordered Welcoming Walls Vintage…

I have ordered Welcoming Walls Vintage Floral Wallpaper from Spoonflower Shop ZucyakSa on June24 th 2024. The colors have turned out really well , just as I wanted it to be.

February 19, 2026
Unprompted review
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Reply from Spoonflower

That sounds delightful and so glad to hear you love the colors. Enjoy!

Rated 5 out of 5 stars

Thanks for Spoonflower!

I use Spoonflower from Japan.
Spoonflower's service is literally spreading my creativity around the world!

February 18, 2026
Unprompted review
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Reply from Spoonflower

Thank you for sharing!

Rated 1 out of 5 stars

yet again more problems

yet again more problems. I am still trying to receive an order for wallpaper I ordered on 17th January 2026. Impossible to speak to anyone to check you have ordered correctly, i got my order wrong, only partially refunded for over ordering. It wasn't until I got PayPal involved i even got that. Now the whole rest of my order has been lost. I'm currently fighting for it to be delivered with PayPals help but nothing yet & its the 18th Feb 2026 now. Horrible communication. I have spent nearly 800 pounds sterling with this company & have received zero to date. Do not use this company!

February 18, 2026
Unprompted review
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Reply from Spoonflower

We definitely want you to receive what you have ordered, Claire! We encourage you to continue to communicate with our customer support team if this is still not resolved. Thank you!

Rated 4 out of 5 stars

I genuinely love Spoonflower’s fabric… BUT!

I genuinely love Spoonflower’s fabric quality, and their customer service has always been great when something is off with the actual print or fabric. They’ve been responsive and helpful in making things right.

BUT! the turnaround times and shipping are wildly inconsistent. I can place one order and it arrives surprisingly fast, then order the same product a month later and still be waiting weeks with little to no meaningful tracking updates. When you ask about it, the response is often the same canned “it shipped, the post office messed up” explanation and it starts to feel like the blame gets pushed everywhere except the part Spoonflower controls.

What frustrates me most is the attitude of “if you have a deadline, pay premium shipping.” Consistent production turnaround would solve most of this without customers having to pay extra just to get reliability.

I’ll still order because the fabric is great, but I really wish they’d fix the consistency and transparency around production times and shipping.

And Spoonflower if you are reading this you totally know i am right, stop with the shipping BS and be consistent!

February 12, 2026
Unprompted review
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Reply from Spoonflower

Hi Patricia- definitely reading this. Sounds like there have been shipping inconsistencies and we are looking into improving the tracking experience for our customers. Glad you love your fabric and we want you to love your interactions with our team too. Thank you for sharing!

Rated 5 out of 5 stars

Great friendly service

Great friendly service. Erin was very knowledgeable about the wallpaper I was interested in and she made some great recommendations.

February 10, 2026
Unprompted review
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Reply from Spoonflower

Thank you, Kristie! Erin is a gem- we will be sure to pass this along to her.

Rated 5 out of 5 stars

Beautiful Fabric

I had four dining chairs and four barstools that needed reupholstering, and I’d been searching for the perfect material for ages. Then I discovered Spoonflower. They offer so many designs, and I found exactly what I wanted. Ordering samples and placing my order was a breeze. The fabric is stunning, and the chairs and barstools turned out beautifully!

February 11, 2026
Unprompted review
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Reply from Spoonflower

Thank you for sharing! Please feel free to send us photos of your finished home project. We would love to see how it all turned out. Enjoy!

Rated 1 out of 5 stars

HORRIBLE SHIPPING AND SERVICE

HORRIBLE company, so not buy from them if you're wanting to get a project started within 2 months. I've tried 2 different times to order samples and it takes nearly FOUR WEEKS just to ship a little 1x2 sample?!?! and then they won't do anything to help, just say you need to cancel before we ship or wait another 2 weeks. The tracking is even valid so I don't think they've even shipped it. Honestly the worst company

February 5, 2026
Unprompted review
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Reply from Spoonflower

Hi Jennae. Sorry to read that you have encountered some shipping trouble. I see that from the tracking that your most recent order is being delivered today (5 days from when it was shipped), but if you have any other specific questions surrounding our shipping or printing turn times, please reach back out. For reference, we share more about shipping options here: https://support.spoonflower.com/hc/en-us/search?utf8=%E2%9C%93&query=shipping

Rated 1 out of 5 stars

Cotton Lawn - poor quality

I bought 1m of cotton lawn - it's very thin and they've cheaped out on the length/width, knocking off 2-4cm on both. I might sound petty, but it did cost £35 (for 1m of cotton!!) so at least I wanted to get what I paid for. Don't go for spoonflower- they have a huge range of fabric patterns but the quality is shocking

Edit 16/02/2026 In response:
Thin was the wrong word - I don't mind thin fabrics, the issue is the fabric feels like crepe paper and creases just as easily, it barely feels like fabric
Again, the wide selvage is not the issue - it's the fact that you digitally print the fabric so the fact that there's less fabric than advertised means you deliberately print it that way. You can't be overpriced, poor quality and skimpy on cut - pick a struggle

February 6, 2026
Unprompted review
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Reply from Spoonflower

Hi Rowan, thank you for sharing your feedback. Cotton Lawn is a typically thin cotton fabric- it is one of the appeals, in fact, for many of our sewing customers. Due to the printing process, all of our fabrics have a "selvedge" on either side of the print to prevent the ink from running off the fabric and onto the machine. If you have any other specific questions for us, please let us know!

Rated 5 out of 5 stars

quality products

Spoonflower has great commercial wallpaper which is difficult to find and several grades of upholstery fabric. Their customer service team replies promptly. We had an issue and it was resolved. Thank you Spoonflower.

January 26, 2026
Unprompted review
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Reply from Spoonflower

We see that you have been communicating with our customer support team, if you have any other follow-up questions, we encourage you to follow up with them directly. For reference, more information about our Performance Velvet fabric can be found here: https://support.spoonflower.com/hc/en-us/articles/4420653893773-Learn-about-Our-Upholstery-Fabrics

Rated 5 out of 5 stars

Fabric is fantastic

Fabric is fantastic! Made a baby blanket with one of the Minky prints and made a pillow cover to match for the nursery (also made a doll blanket and pillow for our 3 year old granddaughter so that her baby would have the same color blanket and pillow as her new brother when he arrives). Great customer service too.

January 21, 2026
Unprompted review
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Reply from Spoonflower

Thank you for sharing, Cindy! This sounds like a wonderful project and gift for such a special time and I am sure it will mean so much to your family.

Rated 4 out of 5 stars

Spoonflower Makes Quality Custom Products

Spoonflower makes quality custom products. When I ordered after my original order and the fabrics didn't match they gave me a credit which wasnt required. When I needed to reorder, I had trouble with their chat bot, but a real person reviewed my inquiry within hours and provided me clear instructions as how to locate my prior fabric choices and purchase my custom bedding.

February 2, 2026
Unprompted review
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Reply from Spoonflower

Thank you for sharing about your Spoonflower experience. Matching across different orders can be tricky with digital printing on fabric, but we are always happy to work out a resolution within our limitations. Glad to hear everything came together in the end and we hope you enjoy the results!

Rated 5 out of 5 stars

Great choices and quality

I've ordered from Spoonflower many times. The selection is impossible to beat, and I've been very pleased with the quality of several types of fabrics as well as their wallpaper. I recently had a flawed order (first time), and Spoonflower's customer service was on it in no time and sent me new fabric. If you like having seemingly endless choices and great customer service, Spoonflower is for you!

January 26, 2026
Unprompted review
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Reply from Spoonflower

Thank you so much, Ginny! We appreciate you taking the time to share such a lovely review. Enjoy!

Rated 4 out of 5 stars

Lovely fabric, very pleased!

I have received my 2 orders of 5 pieces of fabric. All are beautiful! Exactly as picture on website. They all washed beautifully and are now ready to start my quilting project. A few concerns, mostly as an inexperienced Spoonflower shopper~the fabrics are beautifully printed, however, width is about 1/2 inch narrow~36" print is only 35.5" and length is also short about a half inch on all 5 pieces. This might be an issue if you are being economical on your quantity. Also, I purchased a 1 yard of 116" wide, instead of 3yards of 36, as more cost effective, however, the fabric is directional, so it might make a difference on another project but will be acceptable for current project. Lesson learned. All in all, great quality, and I am very happy with my purchase! Also, in spite of the terrible weather, my order was delivered pretty much as expected. Kudos on that feat!

January 31, 2026
Unprompted review
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Reply from Spoonflower

This is helpful feedback, Kate, in terms of expectations and how we deliver. Happy to share with our team so that we may keep it in mind as we continue to evolve and make continuous improvements. Glad to hear you were happy with your fabric in the end. Happy creating!

Rated 5 out of 5 stars

New Biz Rates Spoonflower A+

I have just started a new biz. Decided to go with Spoonflower fabrics due to their excellent selection of various types of fabrics, special discounts, and excellent customer service. One of their CSR’s was most helpful when one major shipping company dropped the ball.
Thanx, Charming Chariot Design

January 23, 2026
Unprompted review
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Reply from Spoonflower

Thank you so much, Jill! We appreciate our business customers and if you have any questions or concerns as you continue to build your new business, please feel free to reach out to our team any time.

Rated 2 out of 5 stars

"guaranteed shipping" incredibly misleading

When you pay extra for guaranteed shipping, it should give you a guaranteed ARRIVAL date, not ship-out date, as that's how every other retailer works and guaranteeing the date of shipping is naturally confusing. Ordered something that had guaranteed shipping for January 29th and thought that meant it would be here then, but I was sorely mistaken, as it barely shipped out the day before. Why even spend extra?

January 29, 2026
Unprompted review
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Reply from Spoonflower

Hi Alisha. Thank you for sharing your feedback with us and we are sorry for the shipping confusion. We try our best to share details about our print turn times and delivery methods in our help article, but if you ever have any specific questions, please reach out to our customer support team. https://support.spoonflower.com/hc/en-us/articles/204444710-Shipping-Rates-and-Delivery-Options

Rated 5 out of 5 stars

Lots of choices!

I’ve ordered both fabric and wallpaper and I love it! The Essex Linen is great!

October 30, 2025
Unprompted review
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Reply from Spoonflower

Thanks, Shelly. We love our relatively new Essex Linen. So many apparel options with it!

Rated 5 out of 5 stars

Just the fabric I was looking for

Just the fabric I was looking for.
Reasonable pricing and it should ship in 5 days

January 27, 2026
Unprompted review
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Reply from Spoonflower

Thank you for the review and enjoy the fabric!

Rated 5 out of 5 stars

Exquisite

Questions are always answered in a timely fashion!! The fabric prints you buy and sew with won’t be seen in your neighbors’ houses. What I mean is this - their patterns are very unique and one- of - a -kind.. I have sold several houses using their fabrics in bedding and window treatments and always get wonderful showings!!

January 27, 2026
Unprompted review
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Reply from Spoonflower

Thank you for sharing, Leslie. What a great way to make your houses stand out- I am sure they look so inspiring!

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