Sports Interaction Reviews 631

scam this site I bet for basketball at 1st and 2nd quarter the team I bet is down by 21 points and at the second half at the fourth quarter at 8minutes left down only 4 points I want to cash out but still close the wager betting until the end of game that’s why this is scam..I’m down 21 points the cash out is open but the 55$ I bet is only 1.60$ to cash out…this is scam

Great CS. They don't try to blame you or act like nothing is wrong. They working with you until a solution is found. On another note the speed at which a withdrawal hits your bank account is basically instant. The other sites just play games. They will deposit instant but when it comes to withdrawals all of a sudden a certain amount of business days must go by. With Sports Interaction I could be at the grocery store with my kids in need of a few dollars and trust they will have the funds in my account within literally seconds.

Was with them for years ...
Has a future on the Blue Jays that was going to pay a lot. They decided to close my account for "business reasons" 😭
It's an outrage....they never pay out.
Avoid this site at all costs

Always quick to respond, offer bonuses for playing, and very helpful. So many platforms are a nightmare, SI is not

Professional and courteous support each time. Rylee was great. Polite and professional service.

The lady I was messaging was very kind and helpful. Her name was Kylee.

It is not possible how rigged the roulette tables are.
I wish SI goes to hell bcoz it is unfair how it is rigged in all possible ways...
I record all my games and I will find a way to bring SI to court for being thieves... I have recordings to orove them... SI equals to SHIET platform for live casino... ALL RIGGED

Amazing customer service🙂
Rylee been very kind and helpful
The best costumer service I had in a while
Thank you 🙂

Live support agent Rylee was very friendly and helpful.

Wish I had listened to the reviews. Horrible wins on games. 2 dollar bets, 8 dollar free spins win, 1 dollar better even worse. Tried lowering my bet to 50 cents. Won 2.20. What a joke, blew through my money in minutes. Decided to close my account indefinitely. Vomit of a casino (fyi I play for fun but when you can’t even play longer than 20 minutes on 200 dollars 🤷‍♀️I don’t even mind losing my money upwards of 800 if I can play for a few hours. But not on this casino. Don’t waste your time or your money.

Amazing communication and swift action with results. This person deserves a raise

Since the change Sia has become horrible the playing time on slots is a complete joke this place was the best a couple of years back now its just bad no cash out option weak promotions no bonus its just about taking and taking this place remove all fun of playing slots. Play local they say well siaaaaa.

Terrible casino, nothing but dead spins. Rarely do you ever get bonus rounds/free spins and when you do get free spins you only win a couple dollars even if you have a higher bet. 100% think the games are rigged as they pause and jump when ever close to a decent win. AVOID AT ALL COSTS

They advertised to first time users that you could bet again if you lost your first bet. The issue is that they called it a "bonus bet", and in the fine print, the second bet wasn't a second chance. If you bet $100 and lost, you get a bet $100 again, but the payout, is what you win, minus the $100. So, if you bet $100 and lost, you could bet it again, but if you bet on something that's likely to happen you walk away with $10. So, the second chance isn't really a second chance at all. Really wants happening is if you bet and lose, you <10% back, in a credit. That absolutely not what the ad says.

I don’t usually leave reviews, but this experience with Sports Interaction really pushed me to. I opted into a promotion that clearly promised a $10 bonus bet refund if my wager lost (Bet Insurance Token). I followed all the terms, placed my bet, and after it lost, the app even showed “$10 Bonus Bet awarded” on my bet slip.

But the bonus was never credited. I contacted customer support and got nowhere just generic responses and no real help.

This isn’t just bad customer service it’s a failure to honour an advertised promotion, which calls into question how Sports Interaction is operating in a regulated gaming market.

I’ve since closed my account. If you’re thinking of using Sports Interaction, be careful.

Finally had enough of this site, constantly has worst odds & payout options. Site constantly freezes/crashes, and to boot constantly reports inaccurate information when it comes to sports betting. Just had a bet placed ML on Florida Panthers against Edmonton Oilers in OT, for 8 minutes it showed that Florida had scored and ultimately froze the cash out option, but watching the game in real time no one had scored. Ultimately I lost the bet, but how can a gaming site show that a team has scored for over 5 minutes on its site when it actually has not. You can’t say it was a site glitch, cause all other games were constantly being updated during that same time when I refreshed the site page. Something fishy with Sports Interaction. It’s not first happened to me either, I’ll be filing a direct complaint this time with the AGCO.

Extremely Disappointed . Questioning the Fairness

In the last 48 hours, I deposited $961, cashed out only $60, and experienced total losses of $931. I played only a handful of games. one of their new releases, one from the top list, and one of their recommended slots. I stuck with these few to monitor the RTP (Return to Player) and, honestly, it felt like 0%.

I encountered over 200 dead rounds per single game. When a win did happen, it was barely equal to the value of a single spin
absolutely no progression or balance building. This isn’t just bad luck it feels like the slots are either overwritten or outright manipulated.

Spending nearly $1,000 across just 3 - 4 games and walking away with only $60 is beyond unacceptable. If this continues, I’ll have no choice but to file a complaint with AGCO (Alcohol and Gaming Commission of Ontario) and request a full audit of this platform.

Note to other players: If you suspect unfair play or manipulation on any Ontario-licensed casino, you can and should report it to AGCO for investigation. Everyone deserves transparency and fair gaming

Always great customer service but the performance and improvement of the app itself has really degraded as late. Otherwise a great site

Rylee was great. He was quick and was able to help me. He was also very polite and friendly.
I was definitely unhappy with the sports interaction sign up issues but Rylee helped turn my mood around.

To : Sports Interaction Senior Management Team

From : David Wesley Kellogg - Client

RE : Outstanding Customer Service / Employee Recognition Request

I received superlative customer service from your Support Representative RYLEE this week , & I feel that RYLEE went so far BEYOND what is expected in terms of qualiry ,efficiency , ethics and being professional & cordial at the same time , that it deseves to be spotlighted.

Rylee went out of his way to exercise patience & most importantly , LISTEN , to the issue , assess it & derive a feasible & amenable solution to a problem ( a bet slip being processed TWICE inadvertently ) that had occurred previously with VERY POOR cusomer service .

RYLEE' s actions served to replenish the 'GOODWILL ' that I feel towards the entire Sports Interaction platform.

I am a semi-retired financial analyst & I use this platform, and some others ( BetMGM , Bet99 ,PrizePicks ) & I have never received this LEVEL of intentionally providing an agreeable customer solution .

I was a senior level executive & know very well that good FRONT LINE customer service can , indeed , impact the bottom line very favourably over the long term .

This kind of SOFT_SKILL diplomacy used in Customer Service by RYLEE can not be taught . I recommend , strongly & actively , that RYLEE be recognized with an employee commendation award .

Further , I would add , that RYLEE is the type of dedicated , focused , quick-thinking & very articulate employee that ANY management team would be wise to retain , nurture , advance & promote within the Sports Interaction entity ( Offer RYLEE a position with more responsibility [ offer him a ' sports desk / spotsbook position - it would be a WIN -WIN , trust me )

If you wish to follow up with me , or have any questions , do not hesitate to contact me .

{ Please forward RYLEE a copy of this referral }

With Sincerity ,

DAVID WESLEY KELLOGG
403.456.9423

=====

--
Regards,

David Wesley Kellogg B.Sc ; B.Comm ; CFA

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