Sports Interaction Reviews 631

TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, reporting frequent freezing, crashes, and inaccurate information, especially concerning sports betting. Customers also encountered significant problems with payments, including deposits not appearing in accounts, difficulties with withdrawals, and issues related to account closures and accessing funds. Conversely, a small portion of people felt satisfied with the customer service and staff, describing them as professional, courteous, and helpful in resolving issues. Some reviewers also mentioned quick deposits and cashouts, and a few appreciated the overall service quality.

What people talk about most

Customer service

Consumers find customer service experiences to be ambiguous. Many praise the professional, personal, and... See more

Website

People report negative experiences with the website. Many reviewers describe it as a "garbage site" and the... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report issues with deposits and... See more

Staff

Reviewers mention ambiguous feedback about staff. Many customers praise specific individuals like Jamie,... See more

Service

Customers had ambiguous experiences with service. Some reviewers reported very negative interactions, citing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Whatever you do, avoid the blackjack , pit bosses are very corrupt, they have their own set of rules to favour the house when there is a dealer mistake ! Also lost my money without even getting card... See more

Rated 2 out of 5 stars

I don,t why now after Draft Kings ,FanDuel , Bet Victor ,Bally Bet , always the same trend they lure you in especially in Canada where Betting became legal several yrs ago now . I have lost maybe 50... See more

Rated 3 out of 5 stars

Always great customer service but the performance and improvement of the app itself has really degraded as late. Otherwise a great site


Company details

  1. Online Casino or Bookmaker

Written by the company

Sports Interaction is an online gaming site like no other in Canada. Focused on covering the sports that Canadian fans love while giving them the best casino experience on the market. As well as thousands of betting options on all your favorite sports, we have a fully immersive casino featuring a massive array of slots along with all the latest card and table games. All that fun and excitement is wrapped up in a service that is fast, reliable and very easy to use. Every Game is Your Game at Sports Interaction!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

631 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This sites casino slots are set up to…

This sites casino slots are set up to rob you! They let you win a little and then it’s just a money pit! They track you and your bets to let them know your betting habbits and then it’s just fraudulent gaming! They NEVER pay out progressive it’s all a scam! I have been playing the same slot for a while and I have never hit a major win! Stay away from sports interaction!

November 3, 2024
Unprompted review
Rated 1 out of 5 stars

This has to be one of the worst sites…

This has to be one of the worst sites out there. They offer absolutely no early cash outs on parlays and often lock up your bet even before games start. Highly recommend if anyone is on the site switching to bet 365. Even today, I have hit five of my first six game parlays and still absolutely no chance of an early cash out. Brutal

They just replied saying that they offer cash outs for parlays on certain events. NOT TRUE! I have never in all the parlays I've played ever been offered one. This was 2 full years of betting on the site and never once was and early cash out ever offered for any parlay I played doesn't matter what sports.

October 26, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Nick,

Please be advised that we do offer the option to cash out on a parlay, but as you mentioned the option isn't always available and this can be due to a number of reasons. As with any cash out option there is a time limit available to customers to utilize this option depending on the event.
I do hope this clears up any confusion.

Your Sports Interaction Team

Rated 1 out of 5 stars

I had two bets on this site

I had two bets on this site, went away for 4 days and when I came back the bets had vanished. Contacted them and they said there was nothing they could do. Don't trust them as you will get screwed. Fair warning.

October 25, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Jim,

We would love to hear more about your experience so we can try to get to the bottom of your query. We have attempted to reach out to you directly.

Talk soon,

Your Sports Interaction Team

Rated 5 out of 5 stars

Grading bets

I had a bet on an NCAA football game that was graded before the game ended. I notified the Sports Interaction team on chat and had the problem resolved within 5 minutes. Excellent response as they corrected the problem by placing my bet back into the unsettled category. It eventually won!

October 19, 2024
Unprompted review
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Reply from Sports Interaction

Hi Greg,

If you're happy, we're happy! We aim to offer the best support possible to our customers. Thanks for sharing your positive experience.

Cheers,

Your Sports Interaction Team

Rated 5 out of 5 stars

The best service !

October 23, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Henny,

Thanks for positive feedback!

Cheers,

Your Sports Interaction Team

Rated 1 out of 5 stars

Won't let you withdraw

Customer service horrible. They will let you deposit as much as you want, but if you try to withdraw, will ask for a million forms of verification and will make it as difficult as possible. Avoid, avoid, avoid. And Jason was no help either.

October 23, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi there,

Verification is required by all customers prior to making their first withdrawal. This is to ensure the funds are being sent to the customer who created the account, for your safety, as well as ours. KYC (know your customer) is imperative to ensure good business practices going both ways. Typically it can all be completed within 24hrs.

Hope this helps!

Your Sports Interaction Team

Rated 1 out of 5 stars

Hello everyoneHello everyone, don`t bet on Sports Interaction application or web site. Their are scam and unreliable. When you win a big win (more than 100$). They will closed your account and don`t g

Hello everyone, don`t bet on Sports Interaction application or web site. Their are scam and unreliable. When you win a big win (more than 100$). They will closed your account and don`t give your money back. It`s a legal site in Canada. How can they do that??? For your information, I won 5167.26$ and they won`t give my money back (5517.26$).

October 16, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Pierre,

We are glad that we were able to clear up any confusion about your balance - it does look like you received your payout as requested. We hope that you continue to enjoy Sports Interaction in the future.

Cheers,

Your Sports Interaction Team

Rated 5 out of 5 stars

Above and beyond customer service rep !

I had placed a bet earlier and won , I’ve used the site for a couple years now and know how the withdrawal process goes , usually short and sweet but I was having some issues and messaged the live chat and got Shawn . He went above and beyond with the customer service and solved the problem ! Got my money in the account .

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Shawn is the best

The customer service agent named “Shawn” was outstanding. Not only was he quick and efficient on my inquires but he is also extremely friendly and easy to deal. 10/10 experience dealing with him and I appreciate the care he takes with the conversations. Go Shawn!!

October 6, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi A. Browm,

Thank you for your feedback. We are happy to see that you are receiving stellar service!

Cheers,

Your Sports Interaction Team

Rated 1 out of 5 stars

SCAM Alert!! Do not use this app!!

SCAM!!! This is the worse betting app. They scammed me $100. Deposited $100 and got a welcome bonus of $125. Your deposit and welcome bonus total $225 has to be used on sports bet only. If you win, you cannot withdraw ANYTHING. You have to keep betting and hope to win. In order to withdraw anything you have to bet up to $1350 and only then you're able to withdraw. This is absurd 100000% scam. They can enjoy my donation of $100. DO NOT USE THIS APP!!!!!

September 6, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Cambo,

If you ever receive a bonus that you do not want you can always contact us to have it removed before you place any bets. There are also terms attached to any offer that you can read prior to accepting to ensure it's the right one for you.

Hope this helps!

Your Sports Interaction Team

Rated 5 out of 5 stars

Rylee was a Awesome help fast response…

Rylee was a Awesome help fast response definitely heeds a promotion

September 3, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Bryan,

Happy to hear about your positive experience with our agents. We do aim to offer stellar service to our customers so we appreciate the feedback!

Cheers,

Your Sports interaction Team

Rated 1 out of 5 stars

START HOT then ZERO

START HOT then ZERO
Yes what a bad experience... playing the casino games... they let you win and then... not even a bonus spin... but they say it's legit... you think we would hit something for a bonus cause when you play thr poker you see straight flushes and royal flushes beat you and they should be harder to get with the % against you... after reading so many reviews on the casino I won't be back

September 2, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi there,

Rest assured that we do not control the outcomes of our casino games as that would be unethical. You win some and lose some as that's the nature of gambling! That said, we would love to hear more about your experience with us. We have reached out to you directly to get more information.

Talk soon,

Your Sports Interaction Team

Rated 1 out of 5 stars

Very bad company on betting…

Very bad company on betting sportsbook.i started to bet here ,and made my bankroll double .after that they restricted my account.after they asked me some dics. After i sent them.it takes almist two weeks reopen.after i mbet 1 more time after,they closed my account.i dont recommend nobody play with them.

August 28, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Hakan,

I'm sorry to hear that you've had a negative experience on our site. Please note, the Risk Team only closes accounts in extenuating circumstances and the majority of these issues can be resolved prior to this action. We wish you all the best!

Rated 1 out of 5 stars

Been playing this sports book and bad service and bad customer service

Been playing this sports book and Been doing alright now that I been winning a lot they locked my account for whatever reason and asked me to send them info they already have when I made the account and I made a deposit of 500 and they will not upload to money or refund it and can't log into my account and can't tell me why bad service bad customer service and freeze and glitch when you try to make a winning bet

August 22, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Lorenzo,

We have reached out to you directly to get some more information so that we can look into this further.

Talk soon,

Your Sports Interaction Team

Rated 2 out of 5 stars

Use to enjoy this book few years ago

Use to enjoy this book few years ago. Too much digging to find plays .
Traders eliminated the drop down bars for halftimes .
Clicking on every game NBA and NFL is too much work. The old format was better . With all the competition , you think they would read the reviews.

So long SIA

July 31, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Gerard,

We appreciate your feedback on our site and have reached out to you directly to get some more information.

Talk soon,

Your Sports Interaction Team

Rated 5 out of 5 stars

Awesome Customer Service

Rylee did a really great job with her customer service! She looked into the problem, kept me updated and resolved the issue! Very kind and awesome!

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

They scaled back a bunch of my money…

They scaled back a bunch of my money because I wasn’t betting enough? I’m just guessing because the never told me why, I just saw it in my transactions. No justification through email, text, or phone call, just money missing. This is dirty!

August 9, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi David,

We have reached out to you to get more information to better understand your feedback.

Talk soon,

Your Sports Interaction Team

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