Springboard Reviews 356

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and knowledgeable guidance, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and supportive approach. The user experience is frequently described as well-organized, with clean interfaces and straightforward assignments, contributing to an engaging learning process. However, some people were dissatisfied with the service, mentioning that the content felt generic and that mentors and Slack support were often unresponsive or unhelpful. A few other people also felt that the career support did not effectively lead to job interviews or provide exclusive training, suggesting that much of the job search effort fell on the individual.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the curriculum... See more

Staff

Clients share positive opinions on staff, highlighting the exceptional support received from career coaches... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the supportive community, mentorship, and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers praise the excellent support from... See more

Based on these reviews

Rated 5 out of 5 stars

Springboard’s UI/UX Career Track was exactly what I needed to transition into a new career with confidence. The curriculum blended real-world projects, industry-relevant skills, and personalized mento... See more

Rated 5 out of 5 stars

As a former fashion designer pivoting into UI/UX, I needed a program that combined creativity with structure and Springboard delivered. The hands-on curriculum, real-world projects, and 1:1 mentorship... See more

Rated 5 out of 5 stars

The entire Springboard curriculum was very well organized with clean interfaces that were easy to navigate and the assignments were straightforward to complete. The mentors were all prompt and helpfu... See more

Rated 5 out of 5 stars

Springboard has been an incredible stepping stone in my transition into UX/UI design. The program helped me learn the entire design process by working on several real-world projects, which gave m... See more


Company details

  1. School
  2. Career and Education Provider
  3. Computer Training School
  4. Study at Home School

Written by the company

Online learning that ends with a job. Learn data science, UX/UI, software engineering, cyber security, and tech sales skills with 1:1 mentoring from industry pros - get a real job or your money back.


Contact info

4.2

Great

TrustScore 4 out of 5

356 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Glad I chose Springboard

The material was well designed and the workflow was great. At first it was daunting because the course was designed with a top-down approach, which really is the best way to learn. Springboard acknowledged this by saying not to spend too much time on any one thing because it was going to loop back for details. This was helpful.

The Slack support was awesome, Paul and Frank specifically were great. These two and a few others were quick to help in the technical stuff and even foo zoom meetings if needed.

I didn't deal much with the Springboard office group because it wasn't necessary, but the few times I had questions, they were quick to respond and help.

As far off the course work, it's a lot and that's the point. It's thorough and touched on just about anything that one could run across in the field, but dug in with the details for the foundational things. It's best to be motivated to learn and devote the needed time depending on any previous knowledge that one may have. I had a background in higher mathematics, which was good for understanding algorithms, but very little in modeling via python packages, so that's where my time was dedicated.

I shopped for about 6 months on the best camp, and I'm glad I choose Springboard.

March 21, 2023
Rated 5 out of 5 stars

help me land my dream job

Springboard give me self confident and they prepared me for getting my first job as a data analyst. They taught me lots of skills to succeed.

March 15, 2023
Rated 5 out of 5 stars

5 stars

Overall, my experience with Springboard was excellent. The student advisors, support team, and mentors were incredibly helpful and responded promptly, which was crucial for the completion of my projects. The entire team was very accommodating and designed the program to fit the needs of full-time working professionals like myself. I truly appreciate the level of support and guidance provided throughout the program, which allowed me to achieve my goals and gain valuable skills in my field. Thank you, Springboard!

February 24, 2023
Rated 4 out of 5 stars

A comprehensive and challenging bootcamp

The curriculum was comprehensive and the videos, projects and assignments provided an excellent learning experience. The TAs and my mentor were prompt in responding and always available if I had any questions. It was a challenging course but provided me with a solid foundation and the confidence to learn other technologies as needed and seek opportunities

February 1, 2023
Rated 5 out of 5 stars

Great Program to Do At Your Own Pace

I was looking for a program that I could do on my own, in atypical hours (outside of my heavy work schedule and other commitments), and this worked very well for me! There were so many videos and hand-on exercises to help me learn all the new tech, and I felt very well trained. I had a weekly coaching call with an experienced engineer, and and several other coaching calls that helped me with my career prospects. And now that I've completed the program, I have frequent calls with a coach and other mechanisms to help me stay focused until I find my next job in tech. Great program!

February 11, 2023
Rated 5 out of 5 stars

Difficult but rewarding.

Difficult but rewarding.

Great curriculum, and the requirements for each capstone was necessary, as the curriculum was structured well for each one. Great community and amazing support. Best part was the mentorship.

January 16, 2023
Rated 2 out of 5 stars

I’m so frustrated and want to give up.

I signed up for the intro to UX course and I was a little late on my mentor email and it’s been a couple months now I’ve completed every assignment and still have no mentor. I’ve moved on to the career track and i experienced technical difficulties and was unable to start my classes on the anticipated start date. I did speak with an admission counselor that helped me get into my account and start. She said she would push forward something so I could be assigned a mentor but I never heard back from her and still don’t have one for either course. I’m paying thousands of dollars and I’m being held back entirely because of the school I’m completely frustrated. This is my future that I am desperate to achieve, I really wanted to believe in this school. But until this issue are resolved my faith is absolutely shattered in Springboard.

January 2, 2023
Rated 5 out of 5 stars

Very good experience overall

Very good experience overall! I liked having an assigned weekly mentor the most. What I would say to change, is maybe more employers contracting with springboard, to hire students right after graduation. Maybe spring board career fairs.

January 26, 2023
Rated 5 out of 5 stars

Data Analytics Career Track

Springboard’s student support system looks to set you up for success from very early on – I received feedback and advice from industry mentors, career coaches, student peers, and incredibly responsive Advising and Support staff members. The curriculum is broken down and organized to help you understand topics while challenging you with hands on case studies. I especially enjoyed ramping up my previous skills in Python and Excel while learning to use SQL and Tableau in different business contexts and both capstone projects. I am extremely grateful for all the resources and connections that Springboard has provided me with, and overall I felt I had a well-rounded experience.

January 8, 2023
Rated 5 out of 5 stars

Fulfilling

I had a great experience on the Data Analytics Career Track with Springboard. The curriculum was well crafted encompassing both technical and non technical areas of the program. My mentor was amazing and always there to guide through all my learning process. My career coach was awesome in making sure I position myself as a exceptional candidate always. Overall I have acquired invaluable learning experience. Thank you Springboard Team. Great job!!!

January 8, 2023
Rated 4 out of 5 stars

It was good experience with attractive…

It was good experience with attractive subjects and many applied practices. I think some parts should be explained more for better instruction. Totally it was a fantastic experience and I learned many interesting topics. Thank you.

December 4, 2022
Rated 5 out of 5 stars

Applicable knowledge, interesting projects, great support!

I completed the UX/UI design career track BootCamp with Springboard. I had an excellent experience. My mentor was knowledgeable and supportive, the projects you work on go towards your portfolio, and the career services help you position yourself as a stand-out candidate. I feel like the program prepared me to enter the workforce as a designer and I thoroughly enjoyed the curriculum.

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful and refreshing experience

The curriculum is very broad. I think that you really can get a very good idea of what means to be a Data Scientist. The material is designed for any person with any type of background to understand clearly.

Additionally, I think that the support from mentors, community, advisors, etc. is wonderful to guide you in the correct pathway to succeed.

Lastly, the amount and insight of all the projects help a lot to solidify the knowledge that you learn.
Plus you have access for life to the resources!!

September 27, 2022
Unprompted review
Rated 1 out of 5 stars

This is about their UX courses

I'm a UX professional. I used to mentor at Springboard for five years. Sorry, would-be UX designers, don’t believe the marketing hype, UX bootcamps won’t do it for most of you. I wrote an article about this and I encourage you to read it. Search for "The UX bootcamp model is broken" on Medium.

Springboard has gotten worse and worse over the years. The bottom line for students is, don't get you hopes up. This bootcamp will NOT prepare you for a real-world job, despite the marketing hype. Don't fall for it.

They do an exceptional job of over-promising. However, the proof is in the pudding and the numbers aren’t pretty. They’re massively underdelivering. Fudging track-record numbers, they tend to prey on unsuspecting UX students by wrapping their offerings in honey-dipped, virtue-laden marketing ballyhoo, like “futureproofing your career,” and how their “graduates have been hired by the biggest names in tech.” Don't believe it.

No one should have any delusions about the fact that these bootcamps are in it for the money. Springboard is a for-profit, ed-tech startup financed by venture capitalists who demand profits before anything else. When we look past the virtue-signaling, noble-sounding slogans, Springboard doesn’t care much if a graduate actually lands a job or not. It’s all about profit.

Mentor quality has also dropped. In recent years most highly skilled UX mentors with deep industry experience have quit UX bootcamps in large numbers.

UX bootcamps delude students into thinking they’re going to walk into a job shortly after graduation. In reality, anecdotal evidence from UX mentors says only 30–50% of graduates are proficient enough to get an entry-level job. Many struggle for years to find jobs in UX largely because they lack the “job-ready skills employers are looking for.”

Myth, legend, and razzle-dazzle all rolled into one, Springboard splashes “build a stellar portfolio curated from hands-on projects with clients” on its pages — yet, no one has actually seen one. Truth be told, most graduate portfolios harm students because they’re teeming with “UX-bootcampy” case studies that don’t demonstrate the ability to solve real-world UX challenges. Hiring managers and design managers are not impressed by UX deliverables piled into a jumble of case studies.

The quality of education is seriously questionable. Students are on their own. Several online bootcamps just have students read freely available articles and watch videos in a self-paced, self-managed environment. It does not equate with getting a solid education in UX — even with weekly mentor calls.

The random collection of online course material is outdated, some of it is five years old. In an industry moving at a rapid pace that’s not very sound! Many articles are misinformed, outright wrong, and pernicious — selected by someone who doesn’t know the subject matter at all, and has no business curating a UX course.

All in all, I do not recommend UX students spend their money on these bootcamps.

August 27, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look