My experience with Springbok Casino has been mostly positive. One of the things I like most is the good variety of games available, which makes it easy to change things up depending on what I feel li... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love this casino! They have awesome RTP % I hit several grand jackpots and there are places I’ve played at for years and I still haven’t hit it big like I have over here at springbok. I would defini... See more
Company replied
Awsome casino with great bonuses. Payout period just takes a bit to long
Company replied
I've only experienced good things on this site but what keeps me from making real money deposits are the big deposits required .This in the eyes of an amateur casino games player,trying to win money... See more
Company replied
Company details
Written by the company
Springbok Casino is South Africa’s leading online casino, offering a secure, fun, and locally-tailored gaming experience since 2012. With a strong focus on South African players, it brings a uniquely Mzansi vibe to the world of online entertainment. Players can enjoy over 350 high-quality games, including slots, progressive jackpots, and classic table games like blackjack, roulette, and poker. Powered by Real Time Gaming (RTG), the platform delivers smooth gameplay with excellent graphics across both desktop and mobile devices. Springbok Casino is fully optimised for mobile gaming, giving players the freedom to spin and win on the go. Whether you're using Android, iPhone, or Windows, the site runs seamlessly, with no compromise on quality or game variety. The casino supports safe and convenient banking, with local payment options such as EFT, credit/debit cards, and even Bitcoin. All transactions are processed in South African Rands (ZAR), making deposits and withdrawals simple and straightforward. New players can claim up to R11,500 in welcome bonuses, and regular promos include 300% match offers, cashback, and free spins. It’s all designed to keep the excitement going and help players get more out of every bet. With a solid reputation for fast payouts, 24/7 customer support, and fair play, Springbok Casino is a trusted favourite for players across the country.
Contact info
South Africa
- www.springbokcasino.co.za
3.8
Great
303 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reviews are great - hope you use the feedback to improve and keep improving your customer experience
This is great, happy that you guys care l about our experience as players👌🏽
I generally have a good time playing here but there are a few things that annoy me:
- always having to complete the withdraw funds form and filling out bank head office addresses and swift codes every time…you guys already have the information and I doubt big banks move the HO premises frequently (they’re probably still at the same address they were 10years ago)
- when coupons say “redeemable with any deposit from R25 or Rxx” but your deposit options don’t allow smaller increments. It’s always R87 or R150 min deposit… or some other long winded method. So we can’t deposit R25 using our cards - why? Other online places accept deposits using cc or dc as low as R10!
June 16, 2025
Unprompted review
Reply from Springbok Casino
Hi Spin Kween. First of all - awesome name 😍🎰👸
Thanks so much for the great review and for sharing your feedback - we really appreciate it!
We’re glad to hear you’re enjoying your time with us.
Regarding the withdrawal form, we are going to consider your idea.
As for deposits, you’re right that card methods have fixed minimums. However, we do offer Lightning Bitcoin, which allows deposits from as low as R25 - a great option for redeeming those lower-value coupons, and it is really not too complicated to use.
Thanks again for your support and for helping us improve!
Winnings !!!
Winnings !!!! Springbok are the best when it comes to winnings!!!
June 10, 2025
Unprompted review
Reply from Springbok Casino
Hi Zelna. Thank you for your great review. We're so happy to hear you're enjoying your winnings - great to know you're having a fantastic time. Good luck and keep it going! 🎉
Awesome casino I love it
Awesome casino I love it ! Username is MrWela and best local online casino
June 11, 2025
Unprompted review
Reply from Springbok Casino
Hi there. Thank you for your great review! We are thrilled to hear that you enjoy our casino. Wishing you a happy gaming session and lots of fun :)
Reply from Springbok Casino
Hi Llewellyn. We're sorry to hear about your frustration and truly understand how disappointing it can be when things don’t go as expected. That said, our terms and conditions - including the rule about using multiple free bonuses consecutively - are in place to keep things fair for all players.
We strive to make these guidelines as clear as possible, but we know things can be missed. If anything is ever unclear, our support team is always available to help clarify. We appreciate you taking the time to share your thoughts.
that springbok is the best casino ever every time i log in lobby jackpot love it thanks springbok
over ten years now springbok and you have allways done the right thing by me because its patrons are family thanks again springbok /paultas
June 4, 2025
Unprompted review
Reply from Springbok Casino
Thank you so much for your heartfelt words, Paultas! We're honored to have had you with us for over ten years - it truly means the world to us. Knowing you feel like part of the Springbok family is exactly what we aim for. We're thrilled you enjoy the lobby jackpots and appreciate your loyalty and trust. Thanks again for being such a valued part of our community! 💚
The session was brutal
The session was brutal, but at the same time, fun. Hope for better luck next time
June 2, 2025
Unprompted review
Reply from Springbok Casino
Hi Izak. We’re glad you had some fun, even if the session was tough. Wishing you the best of luck next time—hope it’s a winning one! 😉🍀
Games operate well
Games operate well, hours of fun at times, always a little extra
March 3, 2025
Unprompted review
Reply from Springbok Casino
Hi Conrad. Thank you for your great review. We appreciate you being part of our community and wish you many more fun times in our casino! 🌟
Not always keen to do payouts take very…
Not always keen to do payouts take very long to get
January 1, 2025
Unprompted review
Reply from Springbok Casino
Hello AJ. Thanks for your feedback. We understand payout speed is important and are always working to keep things smooth and timely. If you ever experience delays, our support team is happy to help.
You wait forever for your payout
You wait forever for your payout. Alotmof other casinos takes but a couple of hours to complete your payout.
May 31, 2025
Unprompted review
Reply from Springbok Casino
Hi Regardt. Thanks for your review. We’ve checked your account and can confirm your withdrawal was processed today. We always aim to complete all requests as quickly as possible. Thank you for your patience, and congratulations on the winnings!
Always enjoy the benefits of playing on…
Always enjoy the benefits of playing on Springbok casino.
May 2, 2025
Unprompted review
Reply from Springbok Casino
Hi Alicia. Thank you for your great review. We are thrilled to hear you are enjoying all the benefits of our casino. Have fun and good luck in the games! 🍀
My experience is bad with springbok i…
My experience is bad with springbok i never win i only pay them
May 28, 2025
Unprompted review
Reply from Springbok Casino
Hi Ella. Thank you for your feedback. We're sorry to hear that your experience hasn’t been positive.
We’re always here to assist if you have any concerns about your account or gameplay. Please don’t hesitate to reach out to our support team.
Plain and simple to navigate
May 15, 2025
Unprompted review
Reply from Springbok Casino
Hi Gideon. Thank you for the great review. We are happy to see that you enjoy the simple navigation on our site. Have fun and good luck in the games!
Overall experience
Casino freezes too often. Bonuses are too expensive and no loyalty bonuses
May 21, 2025
Unprompted review
Reply from Springbok Casino
Hi Mishka. Thank you for your feedback. We’re sorry to hear about the freezing issues - please reach out to our support team so we can assist and resolve this for you. Regarding bonuses, we strive to offer fair terms and regularly update our promotions to offer a rewarding game play.
We appreciate your input and hope to improve your experience moving forward.
I have won 15000.00 they said no i…
I have won 15000.00 they said no i deposited money while playing a bonus and voided all monies?
May 21, 2025
Unprompted review
Reply from Springbok Casino
Hi Alexis. Thank you for reaching out. We understand winning is exciting, and we always aim to ensure a fair experience for all players. Our bonus and withdrawal policies are in place to maintain fairness and comply with regulations. Sometimes, certain bonus usage patterns can affect withdrawal eligibility.
If you have any questions or would like more details, please contact our support team - they’re happy to help clarify and assist you further.
We appreciate your understanding.
Reply from Springbok Casino
Hi Xerise. 😊Thank you so much - it means a lot to us that you rate us as one of your best in SA. Wishing you a happy gaming and lots of fun!
Why put a maximum amount to…
Why put a maximum amount to withdraw....ON COUPONS.
Never been like this before, going to lose a lot of members.
May 20, 2025
Unprompted review
Reply from Springbok Casino
Hi Yves. Thanks for your feedback. Withdrawal limits on coupon bonuses help us maintain a fair and sustainable platform for all players. We understand it can be frustrating, and we’re always reviewing our policies to balance rewarding our players while keeping the casino safe and enjoyable.
We appreciate your understanding and hope to continue providing a great experience.
This is really the best online casino
This is really the best online casino. the games are great. the bonuses are excellent
May 15, 2025
Unprompted review
Reply from Springbok Casino
Hi Maryse. Thanks so much for the amazing review! We're thrilled to hear you're enjoying the games and loving the bonuses. It means a lot to us - we’re glad to have you with us!
I've had some good cash out payments…
I've had some good cash out payments over time and had some good fun with the bonuses and free spin offers and easy customer service
May 19, 2024
Unprompted review
Reply from Springbok Casino
Hi Stefan. Thanks for your fantastic feedback! We're happy to hear you've enjoyed the bonuses, free spins, and smooth cashouts. Great to know our customer service has been easy to reach, too. Looking forward to more fun and wins with you!
Reply from Springbok Casino
Hi Silvia. Thanks for your feedback! We're glad to hear you feel it’s worth it and appreciate the wins. Wishing you plenty more exciting moments ahead!
Springbok Online Casino
It's the ONLY online casino I TRUST 100% That says a lot! I can play with confidence ALWAYS!
May 18, 2025
Unprompted review
Reply from Springbok Casino
Hello Sonja. Thank you so much for your trust and kind words! We're honored to be your go-to casino, and we’re committed to keeping your experience safe and enjoyable. Play with confidence - we’ve got you covered!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.