Scottish Public Services Ombudsman Reviews 

119
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

will not look at your evidence will close complaints with no investigation As an experienced educator I have reported multiple safeguarding concerns to multiple agencies due observed behaviour in... See more

Rated 1 out of 5 stars

Nothing but email replies saying we have your complaint followed by over 12 emails..Click continue complaint and complaint does not exist.Useless site with no human contact at all followed by minimum... See more

Rated 1 out of 5 stars

Kja ... Brilliant ive had this mob up to my halo Reasonableness and more reasonableness zzzzz and more crap its all been said about this quango mobsters outfit . £millions public monies wasted ta... See more

Rated 1 out of 5 stars

After submitting many pages of evidence , including my full details , they sent me an application form by post with a handwritten address but got my first name wrong . Very disappointed by their dec... See more

Company details

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The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about councils, the National Health Service, housing associations, colleges and universities, prisons, most water providers, the Scottish Government and its agencies and departments and most Scottish authorities.


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1.2

Bad

TrustScore 1 out of 5

119 reviews

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1.2

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(119)

26 reviews in the last 12 months

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Rated 1 out of 5 stars

Totally Useless Public Services Ombudsman

SPSO, Is the ombudsman in Scotland for public and health services, but they do not serve the public, read the reviews on other sites, not found one good one yet. Have they helped anyone?

The do not communicate in layman's terms, but legal and government jargon, they are not fair, they do not help the individual battling they system, they are the system, and seem to me to have no interest in helping the underdog, to get what is even close to fair.

What is the point of an ombudsman? they get paid to talk around in circles, not listen, understand or help, for all the help they were to me I say abolish them, and save the waste of time and money.

ALL companies should be regulated by an totally intendant ombudsman who is NOT funded by the very people they are supposed to investigate

May 22, 2016
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