Squires Estates Reviews 71

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I had a very poor experience renting through Squires Estates and would not recommend them based on my experience. Throughout the tenancy and especially at the end, it felt as though Squires Estate... See more

Rated 5 out of 5 stars

had an outstanding experience working with Steve Dixon. From start to finish, they were professional, attentive, and truly dedicated to helping me achieve the best result. They communicated clearly,... See more

Rated 5 out of 5 stars

I have been with Squires since 2020 as a landlord with a rental property. Having moved from an absolutely terrible managing agent, they have proved their worth in every way. They are fair, honest and... See more

Rated 5 out of 5 stars

We have been working with Mark from Squires Estates for almost 3 years now and it has been such an easy process. He is simply amazing, always took the time to explain everything thoroughly, al... See more

Company details

  1. Real Estate Agents

Written by the company

In 2004 two local twenty-somethings, Adam and Edward, decided to open an Estate Agency with a view to doing good, honest business in the local area. It started small but the dream was big. Over the years the business grew, employing many people within the local community and all with the simple aim of helping people move home. Soon the time was right to open a second branch and in 2008 the Mill Hill East office opened its doors. With a lot of hard work and a great team, it came to be a great success. By 2012 with such a strong client base and lots of demand, it was time to open a third branch. An office became available within Hendon Central Tube station and with a great deal of effort the branch was opened. Whilst the core of the business went from strength to strength, in both sales and lettings, more and more landlords were asking to put the management of their property/s out of their hands and into Squires’. In 2016 and with this in mind, an office in Borehamwood was taken to deal exclusively with the day-to-day business of letting out properties. It isn’t just the business of Estate Agency which is important to the team but supporting the local community too. Over the years this has been through sponsoring local schools as well as supporting a wide range of charities and local initiatives. Squires Estates is looking forward to many more years to come and hopes you will play your part in their journey in whatever way possible.


Contact info

4.2

Great

TrustScore 4 out of 5

71 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Professional, efficient and above all, caring. After managing the letting of my flat…

After managing the letting of my flat for nearly 25 years when I became an "accidental landlord", Squires took on the sale. They have gone beyond the expectations of any estate agent as if it was their own property on the market. They have advised, guided and called on professionals to make a tricky process less stressful. I'm extremely grateful to everyone on the team and cannot recommend their services more highly, whether as managing agents for property letting, or as estate agents for selling.

June 28, 2024
Unprompted review
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Reply from Squires Estates

Thanks Julie, it was a pleasure working for you.

Rated 1 out of 5 stars

To all renters

To all renters, no matter what, stay away from this real estate agent!
We rented a two bedroom apartment in Mill Hill East, London through Squires in 2023. After one year we decided to move north. This agent then sent a checker to “assess” the condition as part of the checkout process. Upon receiving the bill, we were flabbergasted and disappointed by the frivolous, ridiculous and unsubstantiated claims against a host of issues in cleanliness, discoloration, mould and other faults that they alleged as needing to be rectified. The bill totaled £1222! Ridiculous claims such as charging us the cleaning of some pre-existing discolored white spots on a simple fabric lounge chair costs £100( where you can buy two new ones for £66), removing a magnetic hook from the wall(we left clinging on the wall behind which was some metallic material without causing any damage) that they claimed to be a sticker for £30, removing mould and repainting the ceiling and walls in a windowless bathroom for £430 not admitting the feeble and tiny extractor fans being the culprit(one motor driving both the fans in two bathrooms where the master bathroom with mould was meters away from the motor). By law it’s the full responsibility of the landlord to ensure mould is not present for health reasons and that the presence of mould is not a lifestyle choice by the tenants.
What’s so infuriating is to claim we deliberately failed to report the malfunction of the fan leading to formation of mould in an attempt to lay the blame on us. However, this claim was disproven by the checkout report showing both fans did work before we moved out. Instances of frivolous and false claims like these are rampant. We believe such scamming schemes are deliberate, premeditated and systemic in order to extract as much money from unsuspecting tenants’ safe deposits to line their pockets. However, we are not sure if the landlord, who lives overseas, is aware or in collaboration with them. My advice to all prospective renters, stay at least a mile away from this agent for the sake of your hard earned money!

May 20, 2024
Unprompted review
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Reply from Squires Estates

We are very sorry you had this experience. The landlord was very much aware and was the driving force behind the deposit deductions. We don't make these decisions ourselves, it isn't our money.
You have failed to mention however, that you tried to claim back your full deposit and the landlord won £410 due to lots of issues within the property. So whilst the landlord may have tried to claim too much, you also didn't maintain the flat as it should be, nor did you take any responsibility for this.
This was absolutely not a scam, the deposit system works in a fair way and the fact that the landlord didn't win all shows this, but equally shows that there were some fair claims which were denied.
But as mentioned, the deductions are created by the client not the Agent and it's a shame you feel it necessary to give a one star review.

Rated 5 out of 5 stars

Best agency in London - especially the Finchley branch

We have been working with Mark from Squires Estates for almost 3 years now and it has been such an easy process.

He is simply amazing, always took the time to explain everything thoroughly, always willing to adjust to our nuanced support needs.

The wider agency team has been great as well, and we have had no issues clarifying any concerns at any stage in the renting process.

Can't recommend them enough!!

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

A very professional service

A very professional service. Throughout the evolution, communication was excellent regardless to whom I spoke to, feeling like the sale of my house was totally in “safe hands”. Genuinely pleased that I chose Squire.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

I have just moved into my new…

I have just moved into my new apartment. Many thanks to Ari and Mark who helped me find the apartment in a short period of time. They also responded to my enquiries really quickly.

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Ari

Ari has been fantastic and really helpful in searching for a property for my daughter. Extremely good at replying to my messages/concerns and helping to get things sorted quickly. Would recommend. Thanks again for everything.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Samiha was amazing and helped every…

Samiha was amazing and helped every step of the way.

March 22, 2024
Unprompted review
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Reply from Squires Estates

Dear Liv, thank you very much for your review, we are glad you find her amazing too!

Rated 5 out of 5 stars

We would very much like to thank Adam…

We would very much like to thank Adam and all his team for their professionalisim and great communication, they made the whole process easy and stress free.
We will definitely use there services again and would recommend to family and friends.

March 26, 2024
Unprompted review
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Reply from Squires Estates

Dear Katie, Thank you very much for your positive review, it is really appreciated.

Rated 5 out of 5 stars

Smooth process

Sale was a smooth process, Rajeeth checked in throughout the process without being overbearing.

Would recommend.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great agency and great agent (Ari)

Very smooth process and our agent, Ari has been amazing throughout!

It is my first time renting and I was nervous about how it would go, but having an agent like Ari has made the process very quick and easy.

I can always rely on him to get any issues sorted out and he ensures constant communication with myself and my partner. Fantastic customer service and highly recommend!

(also gives good history lessons!)

March 4, 2024
Unprompted review
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Reply from Squires Estates

Dear Raj, thank you for taking the time to write this review, it is great to hear such good feedback and we are glad you find Ari as great as we do!

Rated 5 out of 5 stars

We’ve worked with Mark on both the…

We’ve worked with Mark on both the beginning and end of our tenancy and he has been great. Helped us to get a lovely flat and went out of his way to do so. At the end of the tenancy he’s kept the process simple and quick for us and shown great flexibility. We’ve been equally happy throughout with our experience of Squires and their responses to enquiries and providing quick fixes to any issues. Thanks!

March 28, 2024
Unprompted review
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Reply from Squires Estates

Thank you very much for taking the time to write this review, your feedback is really appreciated.

Rated 4 out of 5 stars

Very respectable

Very respectable, helpful, prompt,and understanding gentleman.
It is nice dealing with him.

March 27, 2024
Unprompted review
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Reply from Squires Estates

Dear Eman, Thank you very much for your review.

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, very good costumer service.
Yaseen came to show us the property and a lovely gentleman.
They responded and answered everything I have asked them for!
Highly recommended Squires Estate
Thank you Yaseen
Thank you everyone

March 26, 2024
Unprompted review
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Reply from Squires Estates

Dear Albert, Thank you very much for taking the time to write this review. Your feedback is appreciated.

Rated 5 out of 5 stars

Brilliant letting agents

Reliable, professional letting agents. I have always felt looked after as a landlord and felt that they have always treated my tenants well. Sophie Short is particularly amazing and recently handled a tricky lease renewal brilliantly

March 26, 2024
Unprompted review
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Reply from Squires Estates

Thank you for your excellent feedback and taking the time to write this review.

Rated 5 out of 5 stars

Wonderful experience

I cannot praise Squires enough! They made the whole rental experience extremely easy and understandable. Particular mention to Ava, who went out of her way to ensure that everything went smoothly. Would definitely recommend!

February 22, 2024
Unprompted review
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Reply from Squires Estates

Thank you for your feedback, it is good to hear when we are doing things well.

Rated 5 out of 5 stars

Great all round!

I have found Ava to be extremely helpful and professional time and time again. I have and always will use Squires.

August 1, 2023
Unprompted review
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Reply from Squires Estates

Thank you very much for your feedback, we appreciate the time you have taken to write this review.

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