Sentinel Security Life Insurance Reviews 

120
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Sentinel has just become terrible to work with, long hold times and then when you get on a call after the long hold the calls drop (happened frequently)and they don't call you back! Especially when s... See more

Rated 1 out of 5 stars

I have an inherited IRA in a fixed rate CD. I'm taking semi annual RMDs. I wanted to take one of my distributions 2 months early. I filled out the paperwork but they would not send it to me. Each t... See more

Rated 1 out of 5 stars

Client needed a distribution. We asked for the total surrender charges and net amount client would get and they didn't not mention an additional market value adjustment. When they heard about the co... See more

Rated 1 out of 5 stars

Horrible customer service over the phone and via email. No one cares at this company about you. My mother in-law died so my wife decide to liquidate the annuity. The 1099 Sentinel issued was incorr... See more

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1.1

Bad

TrustScore 1 out of 5

120 reviews

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No recent history of asking for reviews

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1.1

All reviews

(120)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I enjoy working with this company quite a bit.

They are quick to get back to you, answer any questions and help with the application process. Availability is important in the insurance industry, and they are one of the easiest to get a hold of. I only wish more of their products were available in Florida.

February 6, 2017
Unprompted review
Rated 2 out of 5 stars

Had major issues regarding the Agent receiving commissions

Commissions were incorrectly paid to the Agent's former employer. Upon the Agent contacting commissions department he was told that it was up to him to get the error fixed. The Agent got his IMO involved and finally the error was corrected. The contracts were also issued with another Agent's name. New annuity contracts were eventually issued.

February 6, 2017
Unprompted review
Rated 5 out of 5 stars

Top notch company.

Sentinel Security is a great company. Unfortunately, I live and sell in a state where over 50% of people now choose cremation. And, the National Funeral Directors Association projects that to increase to over 90% by 2020.

At the same time, a price war with mortuaries is taking place.

I non-renewed my license the first of the year because the pressure to buy more final expense coverage has disappeared.

February 5, 2017
Unprompted review
Rated 4 out of 5 stars

Great alternative

Sentinel has been very good and has filled a valuable place in my business offerings. Customer service has been very good and business flows well.

February 5, 2017
Unprompted review
Rated 3 out of 5 stars

111 graded benefit

When we do a graded level 111 life policy they should not have to do a phone interview. We as agent already know they need a level three.

February 5, 2017
Unprompted review
Rated 5 out of 5 stars

Great Company

The fixed product is great and I have been very pleased anytime I have needed to talk with someone....

February 5, 2017
Unprompted review

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