Stag and Hen Newcastle Reviews 

99
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thank you for the assistance in organising an event in such challenging times with so many boundaries in place. Enjoyed by everyone.

Rated 1 out of 5 stars

Absolute disgrace. Booked hen party through these cowboys. Travelling from Glasgow to Newcastle. Offered overnight in hotel, boat trip, nightclub. In light of Coronavirus.. Trying to suppo... See more

Rated 3 out of 5 stars

started off great but when it came to using the nightlife cards or taxi discount it didnt work,taxi person you needed to talk to only worked weekdays which isnt good when you go away at weekend,and mo... See more

Company replied

Rated 1 out of 5 stars

...think twice about using this company, unless you want to be abused and shouted at, to be called a liar and a thief! To pay for mistakes that they make! And then to be accused of conspiring to try... See more

Company details

  1. Event Ticket Seller

Information provided by various external sources

Based in Newcastle city centre, we are Newcastles leading provider of Stag and Hen do's at the best possible prices. We understand the importance of getting that perfect balance between accommodation and activity to suit all tastes! Whether it’s a boozy one for the Stag Do for the lads at The Gate, or a luxurious pamper experience for the hens on their special night, we have the know-how to truly create those moments to remember.


Contact info

3.0

Average

TrustScore 3 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(99)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible save your money!

Terrible. Let strangers into our room at 4am. No safety there. Beware. Bags where taken I traveled back in jarmas!!!!!
Edit....... And there reply to my review is actually laughable!
1. I was back at the hotel for 11.30pm and in bed SOBER!
2. I don’t have a partner to call? I’m a single parent, I did indeed come home in the coach with the other ladies.
3. I’m epileptic I wasn’t smashed I very rarely drink! And when I do it’s very little
4. The last “fight” I had was when I was about 18! I’m now 25! And a mature woman.
5. No one else was at the hotel! So please if you do have proof of this violence of mine that the police where called this should all be on cctv feel free to post please... post up the cctv. As for your other reviews your customers can google the name of your hotel and see how “fabulous” or not so much for thereselfs. Thankyou!

August 15, 2018
Unprompted review
Stag and Hen Newcastle logo

Reply from Stag and Hen Newcastle

We have spoke to the manager of the Hotel & been over to see CCTV footage & no one apart form the reviewers group had a key each to gain entry to the rooms.
The manager explained it was Kirsty who was fighting with the rest of her group members until 4am in the morning. The reason she left in her pyjamas was that she rang her boyfriend to come and collect her as the police had been called due to her behaviour during that night. We have seen the CCTV footage and no one apart from their group had access to the rooms. There was actually another hen party in the hotel who said Kirsty was the main instigator in causing the noise & disruption.

As you can see all of our other reviews are of a high standard! Unfortunately you will get a small percentage of groups or individuals who have too much to drink & cannot control themselves.

At no point during the weekend or thereafter did we hear from the Organiser Rosanna to complain about anything. I think that says it all!

Rated 5 out of 5 stars

July hen weekend

July hen weekend

We were down in Newcastle for my best friends hen weekend. Cannot rate our experience highly enough from start to finish. Fantastic organisation with regards to activities for our group, and we were given the choice on everything we wanted to participate in, which was put into a fab itinerary by Stag and Hen Newcastle. We did the booze cruise on the first night which went out to the mouth of the Tyne with the sun setting and it was beautiful. The Grease dance class was such a laugh! Cocktail making was an experience we can just about remember given you get to all make and drink 3 lethal cocktails! And topped off with the dreamboys, who speak for themselves really! The amount of laughs and entertainment we had were priceless. We are planning a reunion tour next year just for the hell of it! Cheers guys!

August 14, 2018
Unprompted review
Rated 5 out of 5 stars

👍👍👍👍👍👍

I was worrying about organising my hen do more than I was the wedding as I chose the magic weekend in Newcastle and majority of hotels were fully booked but thanks to this company everything was stress free me and my hens had such a fantastic weekend. The hotel was clean staff very friendly. The meal included was delicious. Fantastic package for such a great price. Thank you so much for helping me not become a henzilla 😁😁😁😁👍👍👍👍👍

August 10, 2018
Unprompted review
Rated 5 out of 5 stars

3 nights in Newcastle on hens

Booked a hens for 3 nights in Newcastle and couldn’t recommend this place enough. Anything I asked to change or help with Keith did so quickly and efficiently. Honestly great prices even better weekend. Thanks Keith for all your help.

August 7, 2018
Unprompted review
Rated 5 out of 5 stars

Had my own star do with these and also…

Had my own star do with these and also just don't another with stag and hen Newcastle was nice and easy Keith who we dealt with both times made everything so easy and smooth

Gave my plenty of time to get all the money in

Wouldn't use anyone else
Top company top staff

March 1, 2018
Unprompted review
Rated 5 out of 5 stars

What an amazing weekend

What an amazing weekend! Everything ran so smoothly, everyone expected us at all our activities. Both the Life Drawing and It’s a Knockout was brilliant! All 21 of us had a fab time - contasnt laughter. It would have been so difficult organising the whole weekend for that many people, so a huge thank you to Keith for sorting everything out! I would 100% recommend Stag and Hen Newcastle.

March 1, 2018
Unprompted review
Rated 5 out of 5 stars

Awesome time in newcastle

Brilliant value for money, great range of things to do, everyone has had an awesome time and would use them again for someone else’s stag!!! Cheers

October 30, 2017
Unprompted review
Rated 5 out of 5 stars

Keith you are an incredible man

Keith you are an incredible man, thank you so much for a fantastic stag do which I will never be able to forget.
From start to finish you exceeded all my expectations and you helped me build a weekend full of activities which myself and all my friends and family will cherish forever.

Everything Keith promised me he delivered, and Keith even dropped me a text on the Saturday night just to check in on us and make sure we was all enjoying ourselves- and its little personal touches like that which goes a long way with me.
I really felt like Keith genuinely cared about us and we definitely didn’t just feel like just ‘another booking’ so for me I was absolutely over the moon and I knew I came to the right company to book my stag!

When you are passionate about what you do, it shines through every phone call and every email. Some people offer a service, but Keith in my opinion offers an experience.
Where from start to finish you are just completely relaxed and confident as you go through each process, from picking your activities to paying your final balance at the end.
Throughout, I just felt like everything was under complete control and that’s why I enjoyed this so much.
I have absolutely no idea how you manage to put together so much for such a good price, honestly you will not be disappointed.

Also wanted to give a mention to Gavin/George at Newcastle mini bus hire. If you need mini buses whatever the occasion please contact them, I rang a few companies up and this was the only company I spoke to who I felt wanted our business.
Their attention to detail and honesty was so impressive and it was probably the best money I spent all weekend other than my stag package. 👍🏻

The Mini bus was always on time, it was immaculate inside and out and the drivers are so friendly and they know the area so well!

Superb Keith!
You put together an amazing weekend! 👍🏻

October 19, 2017
Unprompted review
Rated 1 out of 5 stars

Went on 29th july 2017 Was sold bad …

Went on 29th july 2017 Was sold bad experience which was not what we paid for. Amateur performance......... 24 girls disappointed wouldn't ever recommend there adonis cabaret night to anyone

October 19, 2017
Unprompted review
Stag and Hen Newcastle logo

Reply from Stag and Hen Newcastle

Looking back over the clients email she praises the hotel saying it was great! The only issue was with The Adonis Cabaret buffet apparently they were expecting Hot Dogs which was never offered or specified in the booking. The Adonis provides a buffet. I think they were a bit annoyed as the Strippers did not go over to where they were sitting?? We have booked hundreds of party's into The Adonis Cabaret without any issues or complaints as does every other Stag and Hen Agency which covers Newcastle. Please see all our other reviews which are 4 & 5 Stars!!

Thanks Keith

Rated 5 out of 5 stars

Red carpet treatment in Newcastle

We had a great night out in Newcastle we didn't need to worry about anything it was all organised to perfection.Thanks to Keith and his staff for a memorable time.

Kind Regards
Colin Dunn and friends

October 18, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look