Standout Reviews 

257
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I bought 4 different jackets before I found the size/ style that suited me. Standout has loads of choice at great value prices. Return process is simple and refunds are processed quickly (other retail... See more

Rated 5 out of 5 stars

Fast delivery, competitively priced and easy to order on the website. Ordered a pair of Lacoste Sliders that were a little too big when I tried them. Sent them back with a note requesting an exchange... See more

Rated 5 out of 5 stars

Fantastic company! A special thank you to Roger for going above and beyond to make sure the parcel arrived next day. Great customer service and shopping experience throughout. Had to return shoes d... See more

Rated 5 out of 5 stars

I recently purchased Ellesse and Sergio Tacchini t-shirts and polos from Standout, and I couldn’t be more impressed! The quality of the clothing is fantastic—comfortable, stylish, and exactly what I w... See more

Company details

  1. Men's Clothing Store

Information provided by various external sources

Men's designer clothing online at Standout. With FREE UK delivery and returns and over 60 designer labels to choose from including Superdry, Converse, Tommy Hilfiger and much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

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No recent history of asking for reviews

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4.6

All reviews

(257)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Impressed

This is my first experience of shopping online with Standout and I am very impressed. I ordered a half zip sweatshirt which was promptly delivered, but I had to return it because it was too big. Unlike many other companies, Standout offer FREE returns and I have just received my refund, 24 hours after returning the item. Highly recommended.

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service.
New customer to standout - but the simplicity of their website - coupled with excellent customer service makes it a go to online retailer.
Great choice of products and rapid tracked delivery - wi definitely buy again.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered a Berghaus jacket late Sunday…

Ordered a Berghaus jacket late Sunday night, order was processed and dispatched by 0930am Monday morning and arrived today, Tuesday morning. Excellent service and a very very good price.
I'll definitely be using Standout again.

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

Crocs - shoes return

Ordered some men’s Crocs which arrived v.quickly, unfortunately they were not the correct sizing, but it was so easy to return the shoes.. incredible service and refund returned to my account within the week. Great service! Recommend…

May 19, 2023
Unprompted review
Rated 1 out of 5 stars

Not Genuine

I bought the alpha industry trousers which was not genuine.first try the bottom on the side pockets Brocken.
Did not bother to return it.
That was the last time I ordered from this company.

March 11, 2023
Unprompted review
Standout logo

Reply from Standout

Very sorry to hear that. All item we buy are genuine and directly from the brand. We would always resolve any issue and cannot find your details?

Rated 5 out of 5 stars

Amazing

It's my second purchase at Standout and I'm waiting. I need to commend the professionalism of Mr. Roger who works in customer service. Rarely do we find a person so willing to help and not leave any question unanswered. They are fast, accurate and very professional. Congratulations Mr Roger and team.

Celso F - Portugal.

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

I am from Saudi Arabia

I traveled and did not receive the order, and this evaluation you deserve for your good dealings, and I wish you to deal with express shipping companies better than regular mail, and thank you for your apology

January 17, 2023
Unprompted review
Standout logo

Reply from Standout

Sorry to hear you are unhappy. We show the delivery method, price and time on the delivery page and checkout.

Rated 5 out of 5 stars

I am from india I was ordered one…

I am from india I was ordered one jacket but suddenly i had changed my mind and I canceled my oder after this my money was stuck I thought seller would received payment . Then i was mailing them and i said return my amount standoutuk they mailed me and they told me sir we couldn’t refunded your money because when you mailed us we stopped payment . And also they send me recipe. Today I received my debited amount. This site is genius .

December 29, 2022
Unprompted review
Rated 5 out of 5 stars

Bought the trainers on the 22nd they…

Bought the trainers on the 22nd they arrived in less than 24 hours.
I did notice the day after receiving them they had reduced the price, after a quick email they responded and agreed to refund the difference.
Excellent customer service.

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, I cannot recommend highly enough. Very competitive price, and blisteringly fast delivery (ordered PM Thur and it arrived AM Fri). Carefully packed so arrived in pristine condition.
I wanted the Schott B3 jacket, but was nervous buying it from outside of the brands own website. As they do not have a UK base I chose STANDOUT, and I’m very pleased I did. I will definitely shop here again, and will be recommending to friends and family.

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

First Class service

Ordered several items in the past, always faultless. Ordered an item yesterday it arrived today! Decided to order another item today, and had an email to say despatched within an hour and will no doubt arrive tomorrow. Brilliant service.

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

5* for Standout and especially their…

5* for Standout and especially their employee Roger.

Rogers communication throughout was excellent after an issue happened - on no fault of standouts own.

Would highly recommend, shoes came boxed and well wrapped.

Great company and fantastic staff will buy again.

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

5* Customer Service

In all honesty the best customer service experience I have ever had from a company. There were issues with my order (which I can accept happens), but the response and swift communication was a excellent example of how customers should be treated. Well done Roger!

Thanks,
Jason

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

✭✭✭✭✭ Very good, prompt amenable customer services.

✭✭✭✭✭
I happened upon this store on Google shopping. I’d never heard of it before, but I did decide to buy a puffer directly from their own site as many prices were (very) competitive & their delivery & returns policies were perfect.
The coat came promptly with Royal Mail, with updates.
Unfortunately, there was a small problem with the coat, but customer service was flawless; very quick replying to emails, amenable, wanting to help with a solution, faultless.
Quite often, you only really find out what a company’s like when there are queries/issues, but I couldn’t have asked for more, & would certainly recommend & use again.
It’s great when you find an independent store where technical ordering/delivery processes work just as well as the major corporates, but the service is more personal & close to home (& generally nicer to support smaller businesses over the likes of Amxzxn.)
We’re quick to write reviews for sites when things go wrong, but I’m even more keen to write glowing reviews when things are especially good, just as I’m doing now. ☺️

November 11, 2022
Unprompted review

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