Standout Reviews 

257
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I bought 4 different jackets before I found the size/ style that suited me. Standout has loads of choice at great value prices. Return process is simple and refunds are processed quickly (other retail... See more

Rated 5 out of 5 stars

Fast delivery, competitively priced and easy to order on the website. Ordered a pair of Lacoste Sliders that were a little too big when I tried them. Sent them back with a note requesting an exchange... See more

Rated 5 out of 5 stars

Fantastic company! A special thank you to Roger for going above and beyond to make sure the parcel arrived next day. Great customer service and shopping experience throughout. Had to return shoes d... See more

Rated 5 out of 5 stars

I recently purchased Ellesse and Sergio Tacchini t-shirts and polos from Standout, and I couldn’t be more impressed! The quality of the clothing is fantastic—comfortable, stylish, and exactly what I w... See more

Company details

  1. Men's Clothing Store

Information provided by various external sources

Men's designer clothing online at Standout. With FREE UK delivery and returns and over 60 designer labels to choose from including Superdry, Converse, Tommy Hilfiger and much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

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No recent history of asking for reviews

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4.6

All reviews

(257)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unfortunately I had to cancel as I…

Unfortunately I had to cancel as I ordered the wrong item however the reason I’m leaving this review as I was so surprised on such a prompt response and help sorting it out! Thank you! Def coming back to order from them again

October 4, 2022
Unprompted review
Rated 4 out of 5 stars

Ordered EA7 gilet for 1-2 days delivery…

Fantastic place for discounts and delivery. Just need to improve by contacting customers what time delivery should arriving like other big stores.

May 5, 2022
Unprompted review
Standout logo

Reply from Standout

Very sorry about that. This shows delivered within 1 day with tracking and POD. I have reached out to you to discuss as we have had no emails about this chasing?

Rated 4 out of 5 stars

Wrong shipping issue

I recently tried to buy a wallet from the website. But the website autofills the address. The shipping address was sent to California, I’m from North Carolina I never put California as my state the website did, everything was correct except state. When I tried to report my issue, the Phone number didn’t work, I contacted their gmail support but no response back, No change confirmation gmail. I love the deals and luxury quality wear for the best prices. Only issue was the shipping. I hope maybe next time they have an option to change the shipping address after incase the wrong state was on the wrong selection. I am very excited to buy this wallet I just wish I got a gmail back saying the problem was fixed. This was my first time buying from this website and this is my experience

February 28, 2022
Unprompted review
Standout logo

Reply from Standout

Hi. I am very sorry. But you have only just placed the order an hour ago!? It is out of hours but I have already responded to your emails and confirmed we have fixed the error in the address. It is fine and will be sent correctly. Unsure why a negative review has been left after an hour placing an order. Seems very unfair. The website has a dropdown to pick the state and the wrong one was chosen - but it has been fixed.

Rated 5 out of 5 stars

Superb online experience

Superb online experience, ordered Carhartt shorts and T shirts at a great price, super speedy delivery,
Very impressed, hadn't ordered from Standout before, be definitely ordering again *****

December 27, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs.

Avoid. Ordered some trainer's size 10. Shipped completely different trainer's size 8.5. No customer service, no telephone number to call. Just buy from a reputable retailer and save yourself a load of hassle and disappointment.

October 30, 2021
Standout logo

Reply from Standout

Sorry to hear that. We would never send the wrong trainers on purpose and would of course be happy to accept a return and fix this error. We have free easy UK returns. We also have great customer support and respond to all emails quickly. I can find no order from yourself so if you can contact us we can look to resolve. Thanks.

Rated 5 out of 5 stars

Quick and good price

Yep, I'm another one that doesn't buy online but these guys are bang on, delivered fast, quality and price good, will definitely be going back to them, 👌

October 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience using this website

Great experience using this website. Bought a pair of Levi’s. The pictures were accurate. The price was fantastic as they were £50 cheaper than on the Levi’s website. Also it’s great that this company has next day delivery for only £2.99.

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

Great Price and Value

I'm normally quite weary of ordering from new places but I decided to try Standout. Got to say I was very pleased. Delivery was fast and with no problems. As for the product, it looked good the quality was great. Price was amazing and well worth it.

September 22, 2021
Unprompted review
Rated 2 out of 5 stars

Difficult to deal with the company

Difficult to deal with the company. They claim to have shipped the item and I never received them and they kept on disputing that I did receive the sandals. No they are claiming that they did not receive my messages. So I’m giving them the benefit of the doubt and changing my review to add that but threatening to report to the police or the authorities was not appreciated by me instead of giving a full refund immediately. They do need to learn to believe their customers.
Thank God to the A-to-Z guarantee of Amazon I was able to get a refund despite this company’s Multiple email from Roger Martin in England repeatedly asking for the same information when I had sent it three times. For the small amount of $67 item it was too much of my time wasted by the company. I hope they learn from this.

August 4, 2021
Standout logo

Reply from Standout

Hi. I am very sorry about that we did try to help and resolve this issue. Where we responded and were polite in all of our messages. As you confirmed the package showed delivered (To the correct address) so we required confirmation from yourself that we could provide to the postal company. We asked for this a number of times as we were never actually sent the information, and could only refund once that was done. Apologies if this was a misunderstanding but we tried to resolve as best as we could.

Rated 5 out of 5 stars

Brilliant

Ordered Levis sliders at 4pm, arrived 9am next day! Amazing service, very happy with product, hadn't heard of the company before so always sceptical but will 100% order again from them!

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

I was looking for some genuine Levi's…

I was looking for some genuine Levi's 501 at a low price. These came in three days free postage and are the real deal. Very happy with their communications and service. I would have no hesitation using them again!

July 10, 2021
Unprompted review
Rated 5 out of 5 stars

Always wary of ordering from a new…

Always wary of ordering from a new company online but I didn't need to worry this time. Easy to order, excellent price and goods arrived the next morning. They kept me informed by email how my order was progressing. Well impressed I have found a new online company I can trust.

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

Delighted with products and Service

First time to order from this store. I'm in Ireland and I genuinely can't believe how quickly my order was dispatched to me. I ordered on Sunday and received the 2 pairs of NB trainers today. Top quality great price Fast service... What's not to like?! Will be ordering more from STANDOUT in the future.

April 1, 2021
Unprompted review
Rated 5 out of 5 stars

Very happy with service

First time using this company. Ordered a Levi denim jacket from them for the sole reason that they had the lowest price. The delivery was quick. I had to exchange it for a different size and this completed without any hassle and was back to me within a couple of days. Good prices good service and will be using again.

February 25, 2021
Unprompted review

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